windows hangs on normal startup at welcome, but not in safe mode

dusterbd13

New member
so i have my computer (HP laptop) with windows 7 home premium, setup to auto update everything. i selected that option when i had to do a system restore from the recovery discs back in july. managed to save all my data, and create the 4 discs. been going well. a week ago, it auto downloaded a windows update that would freeze the computer at installing updates. so i went in under safe mode, and did a system, restore to prior to the update. forgot to turn off the auto updater. it re-downloaded the auto update, and froze it again. this time when i did the system restore, it did not apparently work. ive tried it 4 or 5 times now. it will state that the system has restored, and allow me to type in my passowrd, but then hang at the welcome screen with the circle. sat there for about 24 hours this time. never moved off that screen. it boots quickly and operates fone in safe mode.

so what do i do?

im a mechanic, not a computer guy, so please keep the explanation simple. id prefer not to have to salvage all my data off thsi thing again to do the 4 disc deal.

thanks
Michael
 

My Computer

OS
windows 7home premium
Uninstall Updates

You are supposed to be able to uninstall updates.

  1. Open the "Start Menu"
  2. Type "Installed" in the Search box (no quotes)
  3. Select "View installed updates" in the results
  4. Sort by "Installed On"
  5. Right click on the update you wish to delete
  6. Choose "Uninstall"
Click on thumbnail for a larger picture

Installed Updates 02.png
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
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