Lots of crashing, seems like just while gaming

merrek

New member
Local time
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Messages
7
Hi,

About a week ago I started having random crashes(bsod) while playing WoW. Seems like it might be a driver issue, although I haven't ruled out hardware entirely... The system was pretty solid until this issue popped up. Also I noticed that watching videos or leaving the pc idle won't crash it. However if I play WoW or XCOM it'll crash. Sometimes after a couple minutes, sometime not after a couple hours. My first thought was either over heating or memory issue. I watched the temps while playing and they were fine and I ran memtest for 15 passes with no errors.

I attached my logs and I tried to run Driver Verifier but was having a problem. About 30 seconds after getting in to windows my pc would freeze. Both mouse and keyboard were unresponsive. So I'd have to manually reboot, not even getting to a blue screen for it to log.

Thanks in advance for all the help I'll need!
 

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Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
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Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
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Sound Card
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PSU
CORSAIR 620HX
Seems to be a problem with the ati driver kit. I would just try a uninstall reinstall (with fresh download from site)
p.s. Driver verifier can do that... no big deal. just shut it back off you have plenty of minidump files and they all say generally the same thing.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I'll give that a shot after work tonight. I was reading about running Driver Sweeper to completely remove the old driver then doing an install of just the driver and not the catalyst control center with it. Does that sound like the way I should do it?

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
actually driver sweeper would be the next step if a normal uninstall/reinstall didn't work. You can go ahead and use that method just make sure you are using the most recent version of driver sweeper you can get your hands on. Also never hurts to use this time to check windows update and get whatever you need there. Some of the newer graphics drivers and the control panels for them like .net to be fully up to date.

also make sure to only check display drivers in driver sweeper, it can and will wipe out everything if you don't use it carefully.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I uninstalled the ati drivers, rebooted, installed just the ati drivers and i'm still crashing...

I uploaded the newest dumps.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
Do you have anything... odd plugged into your usb?
The failures are usbport.sys and the kbdclass.sys
Basically your keyboard and usb port.
Is this still happening while gaming? usually this kind of thing happens when sleeping or waking the device. Not during a game.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I think I have it narrowed down to my headset. After the usb crash, the next 2 sounded like audio. I unplugged my headset and the blue screens stopped. WoW still crashes but i think that's a separate issue as the Blizzard forums are loaded with people having the same client crash as me. I'll look into that one later. XCOM played fine for hours and no crashes.

I need to figure out now how I can get my headset working again without it blue screening my pc. It is a SteelSeries Diablo 3 SteelSeries - SteelSeries Diablo® III Headset Where should I begin?

The only other things plugged into my usb ports are a Razer Lachesis mouse and Microsoft Digital Media Keyboard 3000.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
I updated my audio drivers and my headset drivers and it's still crashing.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
Ended up doing a clean install of windows. Still crashing, even a couple times not gaming and no headset connected. So I'm basically back to square one. Any further help would be great.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
I noticed that while running FurMark my video cuts out after 2 minutes. The temp doesn't even break 70. I'm wondering now if maybe my PSU is starting to go or can't handle the load.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9450CORSAIR Dominator 4GBVisionTek Radeon HD 4870 512MB
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Q9450
Motherboard
Asus P5q Deluxe
Memory
CORSAIR Dominator 4GB
Graphics Card(s)
VisionTek Radeon HD 4870 512MB
Sound Card
on board
PSU
CORSAIR 620HX
well low amps from the psu could certainly lead to video cut outs.

There's not much way to be sure about that without a tester though.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
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