Solved BSOD 0x0000003B on newly built Computer.

jtn0123

jtn0123

New member
I revived a BSOD error 0x0000003B while the computer was at idle. The computer was at idle. I think I uploaded the dump file correctly. I am new here.

Thanks for your time in advance.
jtn0123
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 8 64 bit
CPU
i5 3570K @ 4.4GHz
Motherboard
ASRock Z77 Extreme 4
Memory
Corsair 16 GB DDR3 @ 1800 MHz
Graphics Card(s)
nVidia GTX 680
Sound Card
On Board
Monitor(s) Displays
3 ASUS 1920x1080
Screen Resolution
5760x1080
Hard Drives
OS - 128 GB SSD.
3 TB Internal.
1 TB External via USB 3.
PSU
Corsair 750 Watt
Case
Rosewell
Keyboard
Logitech G110
Mouse
Razer Naga
Internet Speed
Verzion FiOS
Welcome

Your BSoDs were caused by "Symantec Extended File Attributes"
Norton is a known cause to BSoDs, suggest you to uninstall it and all its components right away.
Keep MSE instead. It's free, light weight and does not cause such problems.
→ Norton Removal Tool
→ Microsoft Security Essentials - Free Antivirus for Windows
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800021c204b, fffff88002ddc5f8, fffff88002ddbe50}

Probably caused by : SYMEFA64.SYS ( SYMEFA64+12441 )

Followup: MachineOwner
Code: 
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED  
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, 
Breakpoint with no debugger attached, Hardware incompatibility, 
Faulty system service, Memory, 3rd party remote control,
-------------------------------
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED  
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
Go through these if you have time:
→ Malwarebytes - The Free version
→ http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run the System File Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
→ http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Free up your start-up, keep nothing except your antivirus:
→ http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Keep us posted, good luck
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thank you for your support.

I will really consider replacing Norton. I am just glad it is not the new hard wear.
Also I ran src/scannow right off the bat after reading another post. It finished with no errors to report.

Thanks again
jtn0123
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 8 64 bit
CPU
i5 3570K @ 4.4GHz
Motherboard
ASRock Z77 Extreme 4
Memory
Corsair 16 GB DDR3 @ 1800 MHz
Graphics Card(s)
nVidia GTX 680
Sound Card
On Board
Monitor(s) Displays
3 ASUS 1920x1080
Screen Resolution
5760x1080
Hard Drives
OS - 128 GB SSD.
3 TB Internal.
1 TB External via USB 3.
PSU
Corsair 750 Watt
Case
Rosewell
Keyboard
Logitech G110
Mouse
Razer Naga
Internet Speed
Verzion FiOS
You're welcome
Let us know if there are any other problems
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Just another update. I uninstalled Norton via the link you provided. I then installed Microsoft Security Essentials. I will let you guys know if I get any more crashes or blue screens.

Thanks
jtn0123
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 8 64 bit
CPU
i5 3570K @ 4.4GHz
Motherboard
ASRock Z77 Extreme 4
Memory
Corsair 16 GB DDR3 @ 1800 MHz
Graphics Card(s)
nVidia GTX 680
Sound Card
On Board
Monitor(s) Displays
3 ASUS 1920x1080
Screen Resolution
5760x1080
Hard Drives
OS - 128 GB SSD.
3 TB Internal.
1 TB External via USB 3.
PSU
Corsair 750 Watt
Case
Rosewell
Keyboard
Logitech G110
Mouse
Razer Naga
Internet Speed
Verzion FiOS
Thanks, we'll be here - no worries. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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