Software won't install on 1 Win 7 64 bit but will on another - help!

tukatz

New member
I have an Acer Aspire R3700 home theater PC running Win 7 Home Premium 64 bit. I also have an Asus 1215N Notebook running Win 7 Home Premium 64 bit. Several pieces of software (including Adobe Photoshop Elements 2.0) WILL install and run on the Acer but WON'T on the Asus notebook.
What is missing or different about the Asus that is preventing it from installing this software?
 

My Computer

Computer Manufacturer/Model Number
ASUS Eee PC 1215N
OS
Windows 7 Home Premium 64 bit
CPU
Intel Atom D525 Dual Core @ 1.8GHz
Motherboard
unknown
Memory
2GB
Screen Resolution
1366 x 768

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer Manufacturer/Model Number
ASUS Eee PC 1215N
OS
Windows 7 Home Premium 64 bit
CPU
Intel Atom D525 Dual Core @ 1.8GHz
Motherboard
unknown
Memory
2GB
Screen Resolution
1366 x 768
What I was trying to say was that according to Adobe and Microsoft it should not run on either system. Some how you got lucky on one computer.
System requirements | Photoshop

If your hardware is capable you could try copying the program to a thumb drive off of the working system and removing APE from the non working system. Then installing APE from the thumb drive to the now clean computer (no APE). It might take what ever setting from the working system to the other computer when copied. That is a long stretch. I would disable your anti virus and firewall during this transfer.
Make sure when done you enable your anti virus and firewall again.
As a general rule it is not good to try and force a non compatible program on a Windows 7 computer. It will probably cause other problems.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I have an Asus N53SV running windows 7 64bit and installed Photoshop 2 and runs perfectly... Must be a hardware issue not a windows one.
 

My Computer

Computer Manufacturer/Model Number
ASUS - N53SV
OS
Windows Home Premium 64bit
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mh
Memory
8GB
Graphics Card(s)
nvidia geforce gt 540m cuda 2 GB
Sound Card
Realtek HD
Monitor(s) Displays
HD
Screen Resolution
1366 x 768 x 60 hertz
Hard Drives
750Gb
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