Solved No BSOD, Windows 7 Home Prem. Freezing After Login.

drago arms · Oct 26, 2012

Hello everyone,

Yesterday, when i turned on my laptop and logged in, it ran for about one minute then completely locked up (i could not use Ctrl-Alt-Del only the power button).

I spent hours yesterday trawling through all the other threads which are similar to my problem, i ran a start up repair, a memory check, virus and malware scans and defrags. None of these have helped in any way at all, I was just about to re-install windows 7 but then i realised i have lost my Microsoft office disk and my Norton antivirus disk and all the driver installation cds :cry:

After all this i found that it can run in safe mode, even safe mode with networking!
,
If i have left anything out i'm very sorry (first post!!)
the dump files are attached ( I think

)

And Finally THANK YOU ALL!

koolkat77 · Oct 26, 2012

Welcome

Problematic software:

Code:

[LIST=1]
[*]Start Menu\Programs\AVG 2012	Public:Start Menu\Programs\AVG 2012	Public
[*]Start Menu\Programs\Norton 360	Public:Start Menu\Programs\Norton 360	Public
[*]Start Menu\Programs\Norton Bootable Recovery Tool Wizard	Public:Start Menu\Programs\Norton Bootable Recovery Tool Wizard	Public
[*]Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
[*]Start Menu\Programs\Norton	GEORGE\George Symonds:Start Menu\Programs\Norton	GEORGE\George Symonds
[/LIST]

I can see 2 dumps from 24th Oct. Please uninstall AVG and Norton Antivirus, they contribute in BSODs. Spybot is known to slow down and corrupt the system, please remove it with Revo uninstaller. Replace these with free MSE, at least to test. Make a full scan once downloaded and updated.

Recommended antivirus program for Windows 7 based on stability compared to others:-

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

http://www.sevenforums.com/tutorials/433-disk-check.html

Free up your start-up, keep nothing except the new antivirus.

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Let us know the results and further BSODs

drago arms · Oct 26, 2012

Thank you very much, i will do this now

koolkat77 · Oct 26, 2012

Good luck

drago arms · Oct 26, 2012

Ok!

Finally completed these step but to no avail

It is still hanging up although now it runs for about two minutes!
There must be some slight improvment

drago arms · Oct 26, 2012

the scannow finds corrupt files but cannot fix them.

koolkat77 · Oct 26, 2012

Try http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html
If that does not work, do a http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html and remember not to install the programs I listed on my first post.

drago arms · Oct 27, 2012

Hello again sorry for my late responses i have been very busy

Nothing has worked, although it seems i can actually go for a bit longer before the whole system locks up completely

I removed malwarebytes and spybot S&D
BUT have not removed Norton antivirus, i have had it on my laptop since i had it and don't see why it should start playing up now?!

Still runs very VERY fast in safe mode with networking, although all sound drivers are disabled which is annoying.

Any other ideas?
thank you very much for your time!!

koolkat77 · Oct 27, 2012

I don't know why it plays up all of a sudden but I know that it's causing the problems now.
I won't be able to offer more help unless and until you have already followed the suggestions given.

drago arms · Oct 30, 2012

Ok i will try that now then =/

thanks for your help

koolkat77 · Oct 30, 2012

drago arms · Nov 2, 2012

I did this yesterday and (much to my shame) it was Norton which was causing the problems

running like new now ( i uninstalled almost everything) thank you very very very (etc) much

koolkat77 · Nov 2, 2012

Good to hear & happy to help

Solved No BSOD, Windows 7 Home Prem. Freezing After Login.

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