BSOD on wake from sleep. New install on new HD

F

Fog Ducker

New member
Local time
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Hi guys,
I have a HP DV7-1123ca and decided to put in a Momentus XT 500GB at the same time I put Windows 7 on it.
It is now giving me a BSOD when I wake it from sleep. I have tried to update all the drivers but no success.
Any help would be greatly appreciated. Thanks in advance.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Welcome

All your dumps come with one bug check - 7A, its usual causes are:
STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR
Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
Click to expand...

Things you should do

Re-seat the SATA and Power cables and run Disk Check on your hard disk for file system errors and bad sectors on it:
Upload a screenshot of your hard disk using crystal disk info:
I see Seatools installed on your PC, did you already take long and short tests? If not done:

Hard drive test both short and long with:
Also the DOS version of:
Additionally,
Please uninstall AVG during these tests. It's known to contribute in BSODs. Use relevant removal tool by searching in google.

Recommended antivirus program for Windows 7 based on stability compared to others:-
Run a full scan with both (separately) once downloaded, installed and updated.

Let us know the results
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks so much for the help Koolkat!
Ive uninstalled AVG, did the disk check, and the Crystal disk. Im just about to do the Seatools long test. I had downloaded it, but hadnt done anything with it yet.
Here is my screen shot from Crystal disk.
Thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Looks good.

Let us know the results from sea tools. :)
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Ok Seatools passed, and I installed and ran MS Security, Malwarebites and SuperAntispyware.
Tried putting the comp to sleep and still getting the BSOD. :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Fog Ducker said:
Ok Seatools passed, and I installed and ran MS Security, Malwarebites and SuperAntispyware.
Tried putting the comp to sleep and still getting the BSOD. :(
Click to expand...

First disable hibernate files. Then delete hibernate files, and finally enable hibernate again.

Report back
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Ok no BSOD this time but when it woke up all of my desktop icons were missing except Computer and Recycle bin, also in start menu the All programs list was empty. When I tried to open on Firefox in the task bar it said the location had been moved.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Ok scratch that. I tried again with a browser window open and it gave me a BSOD
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Fog, you need to upload the crash dumps, so that it may be analyzed.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Here is the new dump file.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
It is the same 7F. You already know what causes a 7F, from koolkat77's post.

One of them causes you have tested, a hard disc error, which is passed.

Now, this time go for some more.

► First, check for any virus infection.

► http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run memtest for at least 8 passes, preferably overnight.

► Open the computer. See the internal cabling .. and sitting of the cards are perfect or not. Better re-seat the entire system.

► And, today's last work, BIOS.
Code: 
BIOS Version/Date    Hewlett-Packard F.49, [COLOR=Red]17/08/2009[/COLOR]
Check for any available update. It is kinda old version.

Let us know the results. A lot of things depend on how you performed those tasks.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks Arc!
Ok Super Antispyware uninstalled.
Did the full disk scan with Windows defender offline, No threats.
Scanned with TDSSKiller, No threats.
Did 8 passes with Memtest86+, No threats.
I reseated the memory cards and hard drive, even tried using the second slot for the HD.
The bios is the newest one that HP has on their website.
Still getting the BSOD :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Ok I installed Speccy.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Fog Ducker said:
Thanks Arc!
Ok Super Antispyware uninstalled.
Did the full disk scan with Windows defender offline, No threats.
Scanned with TDSSKiller, No threats.
Did 8 passes with Memtest86+, No threats.
I reseated the memory cards and hard drive, even tried using the second slot for the HD.
The bios is the newest one that HP has on their website.
Still getting the BSOD :(
Click to expand...
Upload the dumps .....
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Here is the newest dump
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
What are the temperatures of all the hardware?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
  1. Update your SSD's Firmware (skip this step if it is not a SSD)
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Kat, here are the screen shots of the temps. The first is a few minutes after a restart, the second is after running for a while.

Arc, Im doing all that now, Ill report back.

Thanks guys!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion X2 mobile processor RM-72 / 2.1 GHz4GB DDR II SDRAMATI Mobility Radeon HD 3200
Computer Manufacturer/Model Number
DV7 1123ca
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 mobile processor RM-72 / 2.1 GHz
Memory
4GB DDR II SDRAM
Graphics Card(s)
ATI Mobility Radeon HD 3200
Hard Drives
Seagate momentus xt 500gb
Looks like the CPU and motherboard are heating up. How old is your computer and hardware?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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