Windows 7 only offering low quality Default Format audio settings!

Hi guys,

For some reason, my Windows 7 is only offering two types of Default Format for my USB Audio Device driver; Telephone quality and Tape Recorder quality.

Obviously both of these are shockingly bad. The thing that makes it worse is that I have just brought a brand new USB Desktop Microphone (Logitech USB Desktop Microphone) and windows is only offering the same settings as my old Webcam Microphone (And it sounds just as bad).

There is one thing I am confused about though: In this video; Logitech USB Desktop Microphone working on Windows 7 64bit - YouTube

The guy is using Windows 7 64-bit (same as me) BUT he has the option to increase the audio quality to DVD quality. It's the same exact Microphone, same windows and appears to be the same driver. I'm running Windows 7 Ultimate 64-bit so it should include all of the drivers, yes?

Does anyone know what I'm doing wrong? Logitech doesn't offer any drivers and the guy in the video mysteriously has the same driver but has more options than me. The microphone is just as useless with loud echos and the like as my old Webcam Microphone.

Thanks for your answers

I couldn't find anything particular on forums.logitech.com other than one guy complaining about the quality of the playback sound. His post was in 2008 and nobody replied.

Standard trick to reset a driver is: go into Device Manger. Find the device. Right click on it and choose Remove. Reboot. When Windows comes up again it will reinstall the driver. It works a high percentage of the time. But there's no guarantee.

Might be a good idea to make a Restore Point first if you use them. Just to make sure you don't lose ground.

I can't believe this; Windows decided to switch around the names of my Webcam Microphone (Originally 3- USB Audio Device which I disabled) and the new Microphone, so I was actually looking at the options for my old microphone lol!

Thanks for your help anyway

Isn't it weird when something really isn't broken? You have to make up your mind whether to be annoyed.