Dell Inspiron USB ports (not all) not working

dgries

New member
I have four ports. Two are working, and other other two are not. My Logitech unifier is recognized and also the cable to and my printer.

Flash drives are not at these two ports, but if I remove the unifier and plug in a drive, the drive is recognized.

I ran Dell's "USB Status Test" with the pre-installed software, and both "pass the test"

Device version 0.0.0
USB version 2.0.0
Microsoft driver version 6.1.7601.21692, 6-21-2006
Driver c:\windows\system32\drivers\usbhub.sys (more may be truncated??)

I ran the USB POrts scan, and the display shows devices attached to each port.

HELP! and thanks much
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron srs
OS
Window 7 - 32 bit
If you unplug all USB devices then plug in a single flash drive to each of the USB ports do 2 of the ports still not work?
Does the laptop manual state that each USB port will deliver the full 500mA. If not then you may need a powered external hub. I find the Logitech a good one.
You should also note that external USB powered HDD will probably require the full port power. I find no problems plugging them into a powered hub but I would plug your logitech unifier directly into a laptop port.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
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