Solved my laptop turns off with out my permission

M

mhmozafari

New member
Local time
12:31 PM
Messages
7
Hi
I have a probook4520 HP laptop
but it has a problem
when I use it for a long time or convert big files or do some graphical jobs it turns off with out my permission
what should I do
In Ubuntu OsS I have this problem too
please help me
thanks
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
Hi and welcome to the Forum.
Are you running on mains or battery?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
main ofcourse
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
install a temp monitoring software like temp core and let us know what the temps are reading during idle and heavy load like that which is turning off your computer. This sounds like a possible overheating issue, when was the last time you cleaned the computer by using something like an air can to clean your fans and vents?
 

My Computer My Computer

At a glance

Windows 8 64-bit (6.2, Build 9200) (9200.win8...AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.48GB DDR3AMD Radeon HD 7660G
Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
I was just about to suggest this and also ask where does the laptop sit when you are using it? Has it a clear space underneath and I would re iterate the need to "blow" the dust out frequently. IMHO it is overheating!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
it's on my table
I am downloading and doing that job sorry please wait a little while
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
mhmozafari said:
it's on my table
I am downloading and doing that job sorry please wait a little while
Click to expand...

It is okay, we are patient, if you take your time, then we know you are hopefully following instructions, also some of us are bored at work while browsing the forums...:cool:
 

My Computer My Computer

At a glance

Windows 8 64-bit (6.2, Build 9200) (9200.win8...AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.48GB DDR3AMD Radeon HD 7660G
Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
some of us are bored at work
Click to expand...
Don't let the boss see that else he/she will find you something nasty to do? Have the company toilets been cleaned this morning?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
104 digrees
when it turned off automatically
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
ok what should I do?
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
That is very hot! Could you post a screenshot of the results please, and I would suggest you clean the inside of the case and clean the fan blades using a cotton wool bud and a can of compressed air.

Also, raise the back of the laptop a few CM from the surface to improve the airflow, and always place the laptop on a suitable surface (table/desk for example).
 

My Computer My Computer

Computer type
Laptop
ok what should I do next?
 

My Computer My Computer

At a glance

windows 7 64bit
OS
windows 7 64bit
It's not automatically , the GPU or CPU overheats , you need additional cooling or checking the components.
 

My Computer My Computer

At a glance

Win 7 Ult 64-bitAMD Athlon 455 3core6 Gb 1333MhzGForce 545 1,5Gb 192-bit
OS
Win 7 Ult 64-bit
CPU
AMD Athlon 455 3core
Memory
6 Gb 1333Mhz
Graphics Card(s)
GForce 545 1,5Gb 192-bit
Monitor(s) Displays
LG IPS234
Hard Drives
1tb
Case
Acer Predator
Your screenshot shows an invalid attachmnet so we can't see it!
Follow the guide given in post number 6 above!
I'm betting this machine is full of dust and fluff. Try Googling " Taking apart a probook4520 HP laptop" and buy a couple of cans of air specially marketed for this job (the air must be bone dry so get the right can for the job)
I've found the link for you:
http://delphintipz.blogspot.co.uk/2010/12/how-to-dismantle-hp-probook-4520-4410.html
Follow the instructions very carefully, it is not the easiest job in the world. Take you time and read the instructions twice over
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
mitchell65 said:
Your screenshot shows an invalid attachmnet so we can't see it!
Follow the guide given in post number 6 above!
I'm betting this machine is full of dust and fluff. Try Googling " Taking apart a probook4520 HP laptop" and buy a couple of cans of air specially marketed for this job (the air must be bone dry so get the right can for the job)
I've found the link for you:
How to dismantle hp probook 4520, 4410, 4420, 4320, 5310,4710,4515 laptops; Hp probook laptops service guide ~ Techytips
Follow the instructions very carefully, it is not the easiest job in the world. Take you time and read the instructions twice over
Click to expand...

Also, I would add that even when getting the dry air, make sure you don't put it directly on anything as it can "freeze" that component causing damage, I recommend a minimum of 3-6 inches away for preventing damage.
 

My Computer My Computer

At a glance

Windows 8 64-bit (6.2, Build 9200) (9200.win8...AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.48GB DDR3AMD Radeon HD 7660G
Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
This thread is showing as solved on my system, anyone any ideas on that?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
I don't think he physically cleaned his system, but I think the OP marked it as solved based on the advice before actually verifying if that was indeed what what causing the issue. There are some other things that can cause this, but Heat is the major one that causes his issue.
 

My Computer My Computer

At a glance

Windows 8 64-bit (6.2, Build 9200) (9200.win8...AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.48GB DDR3AMD Radeon HD 7660G
Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
For anyone who has been following this thread here's a table showing cut off temps of a range of CPU's. Just out of interest!
The Heatsink Guide - All about PC cooling
Just click on CPU Temperatures on the nav bar on the left!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
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