I can not figure out what happened to my computer windows 7

A

asxetos

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5

• Nov 22, 2012

• #1

good morning
I can't figure out what happened to my computer windows 7 Ultimate Service Pack 1.
What I know is what I did
1.downloader and ran the CCleaner
2. '' '' the CursorFX
evening the computer normally closed
All normal to a breakfast ' on open ...sometime I see '' correct desktop.
Opens and that existed before in almost no desktop.
All folders and documents have been transferred.
Programs shortcuts and others have been deleted.
I can not delete a program or to install
Most programs that I no longer work and that energy go to do it asks me to enter like administrator. I tried to do a restore and it puts me.
Please if someone can help me apologizing for my English. Attach photos thanks
why a,pgn does not seem like b.pgn

 

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My Computer

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Windows 7 Ultimate 32bit.

OS

Windows 7 Ultimate 32bit.

A

asxetos

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5

• Nov 23, 2012

• #2

please no one ?

 

My Computer

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Windows 7 Ultimate 32bit.

OS

Windows 7 Ultimate 32bit.

gregrocker

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• Nov 23, 2012

• #3

It seems you've become infected probably from the dodgy cursor crapware.

Since you have limited functionality I would start with the steps for Troubleshooting Windows 7 Failure to Start until you can work from the desktop.

It's possible you have an infection that hides your files. We can help you more specifically once we know the results of the initial malware scans run from Safe Mode or boot disk.

 

Last edited: Nov 23, 2012

Nigsy

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299

• Nov 23, 2012

• #4

I would try a system restore to a point before you ran CCleaner.

Did you allow ccleaner to clean up the registry and if so did you make a backup of the registry?

 

My Computer

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openSUSE 13.1 64biti76gb Gskill matched DDR3Radeon HD4600

Computer type

PC/Desktop

OS

openSUSE 13.1 64bit

CPU

i7

Motherboard

Gigabyte UD5

Memory

6gb Gskill matched DDR3

Graphics Card(s)

Radeon HD4600

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All onboard

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HP 2159v

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120gb Samsung SSD for the OS
2 * 1tb WD Caviar Black for storage

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Corsair 750w

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Antec 920

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Aksas Nero

A

asxetos

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5

• Nov 23, 2012

• #5

Thanks for the response. The program (malware) I hadn't installed it and I can not install nor in Safe Mode.
As for CCleaner I haven't kept my backup of the registry.
I noticed that in the updates is a problem.
In reseting, you say I can not do.
Do not allow to go inside
In reseting, you say I can not do?
Do not allow to go inside
How can I get the administrator privileges?
Thanks

 

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My Computer

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Windows 7 Ultimate 32bit.

OS

Windows 7 Ultimate 32bit.

gregrocker

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50,634

• Nov 23, 2012

• #6

If you cannot run Malwarebytes in Safe Mode, then move on to the next step to run the bootable AntiVirus scan.

Follow the steps in Troubleshooting Windows 7 Failure to Start.

If you need help completing a step, ask back a specific question using a full sentence.

 

I

Injust

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418

• Nov 23, 2012

• #7

Try using http://www.bleepingcomputer.com/download/unhide/ to see if you can restore your files.

 

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N/A

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N/A

gregrocker

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• Nov 23, 2012

• #8

A root kit which hides the files may need to be cleaned up first before running unHide. Unhide.exe - A introduction as to what this program does

Waiting to hear the results of Windows Defender offline scans.

If you have problems running these scans we need to know what they are, described in complete sentences.

 

Golden

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• Nov 23, 2012

• #9

I also recommend checking the validity of this Ultimate installation.

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden

 

My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB

Computer type

PC/Desktop

Computer Manufacturer/Model Number

Golden Mk. I.4

OS

Windows 10 Pro x64 ; Xubuntu x64

CPU

Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz

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Gigabyte P55A-UD3R Rev.1. Award BIOS F13

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Realtek Integrated

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Dual Samsung SyncMaster 2494HS

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2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0

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Thermaltake ToughPower QFan 750W

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Thermaltake Element S VK60001W2Z

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Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans

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Logitech G110

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Logitech MX518