6 BSODs in 2 days after repair install

brentmaas · Dec 4, 2012

Hello people who read this,

Just after I did a repair install because of another problem, my computer started to crash very regular (6 times in 2 days so far!). They were:

1x NTFS_FILE_SYSTEM 0x00000024
2x MEMORY_MANAGEMENT 0x0000001a
3x IRQL_NOT_LESS_OR_EQUAL 0x0000000a

These happened randomly without anything that can explain it.
SF_Diagnostic_Tool output is attached to the post.
Tell me if I have to edit/add something.

Thanks for all help,

Brent Maas.

P.S. My system specs are of course in that little spoiler thing

\/

Arc · Dec 4, 2012

Hello brentmaas.

Which network connection do you use, Realtek or Atheros? If you use Realtek one anyhow, update the driver, from Realtek.

As a safety reason, scan the system for possible virus infection.

Then Uninstall AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install those, and then run full system scans with both of them, one by one.

Do some disc checks, too.

Update your SSD's Firmware (Skip it, if it not a SSD)
Re-seat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

brentmaas · Dec 5, 2012

I think my computer is using the Atheros device for it's network. I tried to update through Device Manager, but that didn't gave me any updates.

I don't know what harddisk I have, but msinfo32 said ST9500420AS ATA Device.
What is re-seating and SATA? I don't know what that means

.
Chkdsk /f/r will run on my next startup.
And what is the minimum disk space SeaTools will need for itself? I only have 700MB-disks.

And the last thing I want to know is: what is wrong with AVG? If it's just a install failure, I can reinstall it. There was already a Windows Defender installed on my computer so I am going to try a scan from that program too.

Arc · Dec 5, 2012

Atheros one is up to date. In this case you may uninstall the realtek driver.

Your HDD is seagate.

Re-seat means ....

Unplug these two, and plug them back properly.

A 700 MB disc is enough for SeaTools.

What's wrong with AVG is difficult to explain. It is not only a good antivirus program that can give you a good real time protection, but also it makes the system crash prone, off and on.

The windows defender you have installed is a spyware protection tool. What I have suggested you is a virus scanner. You cannot perform the job of Windows Defender Offline with the installed Windows Defender.

brentmaas · Dec 5, 2012

Okay. I have uninstalled AVG and installed MSE now.
Going to look for the two things on the disks this weekend, because I still have to do some work.

brentmaas · Dec 7, 2012

Chkdsk is done, but it didn't gave me any errors or something.

brentmaas · Dec 7, 2012

I have found a lot of disk errors in EventLog saying: The driver has found a controllererror in \Device\Harddisk1\DR1.
Is this a hardware failure and is it related to the crashes?

brentmaas · Dec 7, 2012

I have looked a little bit around and I have found a HotFix for IRQL_NOT_LESS_OR_EQUAL 0xa. This HotFix is useful for the situation: a program asks for a giant amount of memory. I was thinking that this one might be a good fix for my computer, because this crash is commonly happening when I am pushing Java Virtual Machine to it's limits.
In the post of the HotFix was written that installing the wrong HotFix can damage your computer, so I wanted to be sure about it

: Is this a good HotFix or do I have to delete it and go on with the fixes that were reccommended to me earlier in this topic?

Source: Stop error message when there is a request to allocate a large amount of contiguous physical memory in Windows Server 2008 R2 or Windows 7: "Stop error code 0x000000A (IRQL_NOT_LESS_OR_EQUAL)"

Arc · Dec 8, 2012

brentmaas said:
I have found a lot of disk errors in EventLog saying: The driver has found a controllererror in \Device\Harddisk1\DR1.
Is this a hardware failure and is it related to the crashes?

Not only the eventlog, but also the crashdump indicating to hard disc. So I suggested the disc checks. BTW, do you use any external hdd?

brentmaas said:
I have looked a little bit around and I have found a HotFix for IRQL_NOT_LESS_OR_EQUAL 0xa. This HotFix is useful for the situation: a program asks for a giant amount of memory. I was thinking that this one might be a good fix for my computer, because this crash is commonly happening when I am pushing Java Virtual Machine to it's limits.
In the post of the HotFix was written that installing the wrong HotFix can damage your computer, so I wanted to be sure about it : Is this a good HotFix or do I have to delete it and go on with the fixes that were reccommended to me earlier in this topic?

Source: Stop error message when there is a request to allocate a large amount of contiguous physical memory in Windows Server 2008 R2 or Windows 7: "Stop error code 0x000000A (IRQL_NOT_LESS_OR_EQUAL)"

You may use that hotfix, but a stop A may occur for various reasons. So it may take place again.

brentmaas · Dec 8, 2012

Arc said:
brentmaas said:

I have found a lot of disk errors in EventLog saying: The driver has found a controllererror in \Device\Harddisk1\DR1.
Is this a hardware failure and is it related to the crashes?

Click to expand...

Not only the eventlog, but also the crashdump indicating to hard disc. So I suggested the disc checks. BTW, do you use any external hdd?

Yes, I have one for my backups.
I'll try chkdsk for the external disk too.

brentmaas · Dec 8, 2012

Okay, the chkdsk /f/r for the external harddisk is done now, but it hasn't found any problems with it.

Arc · Dec 8, 2012

OK, then post crash dumps on next system crash.

brentmaas · Dec 9, 2012

My computer crashed a lot since the first post so I am running SF_Diagnostic_Tool again and will post the crash dumps as soon as possible

brentmaas · Dec 9, 2012

The program has finished and I have uploaded the output in an attachment to this post

.

Arc · Dec 9, 2012

Update your display driver from Intel Download Center.

Code:

lmvm igdkmd64
start             end                 module name
fffff880`03c34000 fffff880`0433b380   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    [COLOR=Red]Image name: igdkmd64.sys
    Timestamp:        Thu Aug 27 20:37:00 2009[/COLOR] (4A96A114)
    CheckSum:         0070C854
    ImageSize:        00707380
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Also, you should test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Let us know the results.

brentmaas · Dec 16, 2012

I have finished Windows Defender Offline. but it didn't find anything.
I will post some new crash dumps soon, because there were a lot of them again and even some I have never seen before.

brentmaas · Dec 16, 2012

I got them.

brentmaas · Dec 27, 2012

The SeaTools thing I downloaded was for DOS, I'll try again later.

Arc · Dec 27, 2012

Have you tested the RAM with memtest 86+?

brentmaas · Jan 8, 2013

I have found one of the causes of my BSODs, a modification of a program had an option that needed something turned off in the graphics control panel. I am not able to disable those in my graphic control panel, so I will leave the program's options off.

...When using "..." make sure to Disable "Threaded Optimization" / "OpenGL Threading" in the graphics card control panel...

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