I can't add an account on outlook.

Imran

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Hi,I'm Imran. I need help to add an account on outlook.I've one account.But now I need to add anohter.But I'm facing problem to add it.It Shows::
"outlook cannot connect to your outgoing(SMTP) email server.If you continue to receive this message ,contact your server administrator or Internet Service Provider"
 

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Windows 7 Ultimate x32
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Windows 7 Ultimate x32
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Hi,I'm Imran. I need help to add an account on outlook.I've one account.But now I need to add anohter.But I'm facing problem to add it.It Shows::
"outlook cannot connect to your outgoing(SMTP) email server.If you continue to receive this message ,contact your server administrator or Internet Service Provider"

When you add the second account you still need to fill in all of the things you did with the first account, even though they might be the same. Did you do that?
 

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Outlook

Yes I did that.
 

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Yes I did that.


I just added one not long ago. I had some trouble at first, but just go through and make sure that everything in your second one is the same as the first. It is easy to overlook something.
 

My Computer My Computer

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Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
What are you using for your outgoing SMTP server?

Who is your broadband with?
 

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What are you using for your outgoing SMTP server?

Who is your broadband with?

As long as he puts the second account protocols like the first, there should be no problem regardless of what they are.
 

My Computer My Computer

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Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
Make sure you have " Log on using secure password Authentication - UNTICKED!.

Who host your email account? And who is your broadband providor?
 

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64 GB SSD - OS
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340 Watt Corsair
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Cooler Master
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What are you using for your outgoing SMTP server?

Who is your broadband with?

As long as he puts the second account protocols like the first, there should be no problem regardless of what they are.


All depends on who his pop accounts are held with.

For example: i have one domain with Fasthost. So my outgoing smtp is smtp.fasthost.co.uk

But my sky account, I use my broadband providors which is post.viatel.net
 

My Computer My Computer

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Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
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Core I7 1155 3.4GHZ
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8GB DDR 1600
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64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
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I'm using qubee in Bangladesh.And pakage is sky.
May visit qubee.com.bd
I'm using smtp : smtp.villa76.com.au
I think smtp is the problem.Qubee is a wimax connection.:sick:
And my other account receive mails.But I can't send.It just saved on outbox.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x32
OS
Windows 7 Ultimate x32
Hard Drives
500GB
I'm using qubee in Bangladesh.And pakage is sky.
May visit qubee.com.bd
I'm using smtp : smtp.villa76.com.au
I think smtp is the problem.Qubee is a wimax connection.:sick:
And my other account receive mails.But I can't send.It just saved on outbox.


Ok, As a test, Change your outgoing smtp to

mail.qubee.com.pk

Thats what i found after a quick search. You may well need to contact Qubee support
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
I'm using qubee in Bangladesh.
May visit qubee.com.bd
I'm using smtp : mail.villa76.com.au
I think smtp is the problem.Qubee is a wimax connection.:sick:
And my other account receive mails.But I can't send.It just saved on outbox.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x32
OS
Windows 7 Ultimate x32
Hard Drives
500GB
Ok, As a test, Change your outgoing smtp to

mail.qubee.com.pk

Thats what i found after a quick search. You may well need to contact Qubee
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Let's not forget the port settings. Click More settings on Settings page:

Outlook_settings.png

Check the ports and encryption from your provider, set them on Advanced tab:

Outlook_port_settings.png

Kari
 

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Where are you upto with this ?.
 

My Computer My Computer

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Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
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Windows 7 Home Premium 64 Bit
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Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Where are you upto with this ?.
Are you asking from me?

If yes, here's the answer: Quite often it is not enough to simply set the servers, username and password. You also need to use correct ports, and if provider requires encryption set it correctly.

Kari
 

My Computer My Computer

At a glance

Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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