Solved WEI fails to complete, fails the "video" portion...

azasadny

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On the gaming PC that I'm fixing for my son's friend, the WEI fails to complete, and fails the "video" portion... could the old 9800 GTX 512MB video card be failing? I've installed the newest nVidia drivers and all seems to running well, but I can't use WEI to get a baseline before I start tweaking the BIOS settings... Anyone recommend anything? Thanks!
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Enterprise 64-bitIntel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Over...32 GB 12800 DDR3 Crucial Ballistix SportNVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel DZ77GA-70K
OS
Microsoft Windows 8.1 Enterprise 64-bit
CPU
Intel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Overclocked)
Motherboard
Intel Corporation DZ77GA-70K, 0066 BIOS version
Memory
32 GB 12800 DDR3 Crucial Ballistix Sport
Graphics Card(s)
NVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Sound Card
(1) Bluetooth Hands-free Audio (2) NVIDIA High Definition
Monitor(s) Displays
LG 27" HDMI
Screen Resolution
12920 x 1080 x 32 bits (4294967296 colors) @ 60Hz
Hard Drives
Intel 120GB SSD (ATA INTEL SSDSC2CT12 SCSI Disk Device)
Western Digital Caviar Black 64M cache 2TB 7200rpm (ATA WDC WD2002FAEX-0 SCSI Disk Device), 3 x WD 150Gb 10k Velociraptor hard drives in RAID 0 (testing)
PSU
Corsair 750w fully modular
Case
Corsair 650D with perforated side panel
Cooling
3 200mm case fans, Intel liquid cooling for CPU w 120mm fans
Keyboard
Logitech backlit
Mouse
Dell
Internet Speed
11Mbps DSL
Antivirus
Windows Defender, MalWareBytes Pro and CCleaner Pro
Browser
Chrome, IE and FireFox (latest versions)
Other Info
Windows Home Server 2011 with 10 clients at home
I had that issue when I installed my new GPU. No fixes ever solved the issue until I performed a clean install and it got detected by WEI again.

But I wouldn't trust the WEI to guide performance. I mean, an old GT430 scores 7.9 randomly. Why.. because it's NVIDIA? =p
 

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Windows 7 professional X64AMD A10-5800K OC@ 4.4Ghz.8GB Kingston HyperX Blu 1333mhzXFX HD7870 2GB Core Edition
Computer type
PC/Desktop
OS
Windows 7 professional X64
CPU
AMD A10-5800K OC@ 4.4Ghz.
Motherboard
Gigabyte F2A85X-UP4
Memory
8GB Kingston HyperX Blu 1333mhz
Graphics Card(s)
XFX HD7870 2GB Core Edition
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda 500gb 7200rpm
Seagate Barracuda 1.5TB 7200rpm
PSU
Cooler Master Silent Pro M 850W
Case
Thermaltake Commander MS-I
Cooling
Cooler Master N520
Mouse
Logitech M504
Internet Speed
10Mbps
I'd be adjusting the bios settings first thing if this is a gaming rig. I doubt the card is failing.

Getting the memory set to manufacture specs would be first on my list but other settings can make a difference with board stability, north and south bridge voltages, CPU voltage, sometimes require attention, not to mention the memory speed and FSB needs to be in sync with CPU. Sometimes the auto settings work, other times they won't.
 

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Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Thanks for the good advice, guys! I have the BIOS set for "fail safe" mode as it won't boot into windows when set to "optimized defaults" setting. I'm not familiar with AMD Phenom II's, so I'll be adjusting the BIOS very conservatively. I don't trust the WEI scores, I was just curious as to why the PC fails to complete the video portion and thus, stops... This PC was a mess, so I can't assume that anything was done correctly: video card was installed in the 4x slot instead of the 16x slot, cabling was a mess, drives were connected to the SATA II ports instead of the SATA II ports (no big deal there) and the thermal compound was applied like frosting on a cake and two of the four screws holding the waterblock to the CPU were loose, so the cooler was "hanging" off the CPU. The fans are completely gunked up and need to be replaced, etc... Lots of work left to be done tonight! Thanks again!
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Enterprise 64-bitIntel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Over...32 GB 12800 DDR3 Crucial Ballistix SportNVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel DZ77GA-70K
OS
Microsoft Windows 8.1 Enterprise 64-bit
CPU
Intel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Overclocked)
Motherboard
Intel Corporation DZ77GA-70K, 0066 BIOS version
Memory
32 GB 12800 DDR3 Crucial Ballistix Sport
Graphics Card(s)
NVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Sound Card
(1) Bluetooth Hands-free Audio (2) NVIDIA High Definition
Monitor(s) Displays
LG 27" HDMI
Screen Resolution
12920 x 1080 x 32 bits (4294967296 colors) @ 60Hz
Hard Drives
Intel 120GB SSD (ATA INTEL SSDSC2CT12 SCSI Disk Device)
Western Digital Caviar Black 64M cache 2TB 7200rpm (ATA WDC WD2002FAEX-0 SCSI Disk Device), 3 x WD 150Gb 10k Velociraptor hard drives in RAID 0 (testing)
PSU
Corsair 750w fully modular
Case
Corsair 650D with perforated side panel
Cooling
3 200mm case fans, Intel liquid cooling for CPU w 120mm fans
Keyboard
Logitech backlit
Mouse
Dell
Internet Speed
11Mbps DSL
Antivirus
Windows Defender, MalWareBytes Pro and CCleaner Pro
Browser
Chrome, IE and FireFox (latest versions)
Other Info
Windows Home Server 2011 with 10 clients at home
No overclock on the PC and I was running a baseline prior to any tuning. I replaced the RAM and all is fine, now! I just unlocked the additional 2 cores in the AMD Phenom II 960T, so the PC sees the 4 core CPU as a 6 core CPU and everything else is set to "optimized". I was seeing overall sluggish performance in Windows, so I thought it may be bad RAM. The heat spreaders on the RAM prevent me from seeing what it is and I was suspicious. So, the 2x4GB Crucial Ballistix Sport purchase ($43) really paid off!
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Enterprise 64-bitIntel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Over...32 GB 12800 DDR3 Crucial Ballistix SportNVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel DZ77GA-70K
OS
Microsoft Windows 8.1 Enterprise 64-bit
CPU
Intel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Overclocked)
Motherboard
Intel Corporation DZ77GA-70K, 0066 BIOS version
Memory
32 GB 12800 DDR3 Crucial Ballistix Sport
Graphics Card(s)
NVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Sound Card
(1) Bluetooth Hands-free Audio (2) NVIDIA High Definition
Monitor(s) Displays
LG 27" HDMI
Screen Resolution
12920 x 1080 x 32 bits (4294967296 colors) @ 60Hz
Hard Drives
Intel 120GB SSD (ATA INTEL SSDSC2CT12 SCSI Disk Device)
Western Digital Caviar Black 64M cache 2TB 7200rpm (ATA WDC WD2002FAEX-0 SCSI Disk Device), 3 x WD 150Gb 10k Velociraptor hard drives in RAID 0 (testing)
PSU
Corsair 750w fully modular
Case
Corsair 650D with perforated side panel
Cooling
3 200mm case fans, Intel liquid cooling for CPU w 120mm fans
Keyboard
Logitech backlit
Mouse
Dell
Internet Speed
11Mbps DSL
Antivirus
Windows Defender, MalWareBytes Pro and CCleaner Pro
Browser
Chrome, IE and FireFox (latest versions)
Other Info
Windows Home Server 2011 with 10 clients at home
I got the AMD cores unlocked, so it's a 4 core CPU that now has 6 cores and it's got a "mild" overclock on it. It's at 3.4Ghz versus the stock 3Ghz, without increasing the voltage and the temps are perfect (35 degrees Celcius). I'm running benchmark apps to test stability right now... So far, so good!
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Enterprise 64-bitIntel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Over...32 GB 12800 DDR3 Crucial Ballistix SportNVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Intel DZ77GA-70K
OS
Microsoft Windows 8.1 Enterprise 64-bit
CPU
Intel(R) Core(TM) i7-3770K CPU @ 4.7GHz (Overclocked)
Motherboard
Intel Corporation DZ77GA-70K, 0066 BIOS version
Memory
32 GB 12800 DDR3 Crucial Ballistix Sport
Graphics Card(s)
NVIDIA GeForce GTX 660 SC x 2 (SLI) by EVGA
Sound Card
(1) Bluetooth Hands-free Audio (2) NVIDIA High Definition
Monitor(s) Displays
LG 27" HDMI
Screen Resolution
12920 x 1080 x 32 bits (4294967296 colors) @ 60Hz
Hard Drives
Intel 120GB SSD (ATA INTEL SSDSC2CT12 SCSI Disk Device)
Western Digital Caviar Black 64M cache 2TB 7200rpm (ATA WDC WD2002FAEX-0 SCSI Disk Device), 3 x WD 150Gb 10k Velociraptor hard drives in RAID 0 (testing)
PSU
Corsair 750w fully modular
Case
Corsair 650D with perforated side panel
Cooling
3 200mm case fans, Intel liquid cooling for CPU w 120mm fans
Keyboard
Logitech backlit
Mouse
Dell
Internet Speed
11Mbps DSL
Antivirus
Windows Defender, MalWareBytes Pro and CCleaner Pro
Browser
Chrome, IE and FireFox (latest versions)
Other Info
Windows Home Server 2011 with 10 clients at home
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