Very slow to startup with Win 7 home premium (HP TouchSmart)

tkeeling

New member
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Location
League City TX
I bought 2 new computers, both HP windows 7 home premium, TouchSmart all in 1 computers. 1 works perfectly and the other takes about 10 minutes to get past the black screen that says "Starting Windows", once it does, the computer seems to run fine. It is still under factory warranty until Sept. 2013.

Is there a place that I can go and get remote help to fix this issue or what do I need to do? Help it is driving me so crazy that I just quit turning it off and I let it run for weeks.

thanks
 

My Computer My Computer

At a glance

windows 7 home premium4 gb
Computer Manufacturer/Model Number
hp touchsmart 520 pc
OS
windows 7 home premium
Memory
4 gb
Have you ran the MSCONFIG utility to disable unnecessary start up files? Some PC manuf include a lot of Bloatware, crap you really dont need but is preloaded for your future frustration. [ Start -> Type "msconfig" in the Search Bar. Press ENTER -> Click Startup Tab ]

I suggest disabling non essential start up applications as well as browsing through the Uninstall a program section in the Control Panel and nuking any programs you do not use or foresee using.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-260016Gb DDR3-1600ATI Radeon 7950
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2600
Memory
16Gb DDR3-1600
Graphics Card(s)
ATI Radeon 7950
Sound Card
Creative X-Fi Extreme Gamer
Monitor(s) Displays
(2) 22" LG WideScreens
Screen Resolution
1920 x 1080
Hard Drives
(1) Samsung 840 Pro 256GB
(1) WD RE4 1Tb SATA3 Drive
PSU
Antec TruPower 750W
Internet Speed
50Mbps
ran msconfig

I ran msconfig.exe before posting this message. I unchecked all programs except windows and my computer took 254 seconds to bootup.

What else can I try?

Is there a place or number I can call to get Windows7 support, my computer is still under factory warranty?

Thanks
 

My Computer My Computer

At a glance

windows 7 home premium4 gb
Computer Manufacturer/Model Number
hp touchsmart 520 pc
OS
windows 7 home premium
Memory
4 gb

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
You get a year's free HP support with a new PC, so I'd use it to shake out the problems or RMA the unit.

If you want to get past the huge load of corrupting HP crapware which comes preinstalled then look over the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

At the minimum if you keep the HP install I would Clean Up Factory Bloatware. Just establishing a Clean boot may solve your problems. But you need to check System File integrity because the HP bloatware is so corrosive it ruins the Win7 OS.
 
There is a free program called PC Decrapifier. It will scan your computer and generate a listing of bloatware and other unnecessary stuff. You can then decide what to get rid of. I've used it on several PCs without issue.
 

My Computer My Computer

At a glance

Win 7 Home Premium 32 bit2GB
Computer Manufacturer/Model Number
Dell Vostro 1000
OS
Win 7 Home Premium 32 bit
Memory
2GB
Hard Drives
64GB Crucial SSD
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