Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
Avast! is contributing to your crashes. Please uninstall it with its removal tool:
Update this driver:
Driver Reference Table - Rt64win7.sys
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:
Code:
1: kd> lmvm Rt64win7
start end module name
fffff880`04600000 fffff880`046a0000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Tue Sep 27 20:50:33 2011 (4E81E2B9)
CheckSum: 0009FB77
ImageSize: 000A0000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Warning
:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Perform a System File Check to check the integrity of all protected
Windows 7 :
- Click on the start
rb:
- Type CMD on Search
- Left click and Run as Administrator
- Type
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it.
Reduce items at start-up. Nothing except anti-virus is required.
Additional Hardware Check:
Upload a screenshot of your hard disk using CrystalDiskInfo:
Make a hard drive test from the hard drive manufacturers website:
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.
Information
Errors are sometimes found after 8 passes.
Tip
Do this test overnight, before going to bed.
If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:
Let us know the results.
BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Wed Feb 20 07:21:32.955 2013 (UTC + 6:00)
System Uptime: 0 days 0:28:53.469
Probably caused by : Rt64win7.sys ( Rt64win7+16c50 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1E_Rt64win7+16c50
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Wed Feb 20 07:29:27.070 2013 (UTC + 6:00)
System Uptime: 0 days 0:04:19.584
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: iexplore.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0
fffff880`0a2d33e0 fffff880`041a7710Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0xe5710
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Tue Feb 19 07:43:47.270 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:20.409
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+16c50 )
BUGCHECK_STR: 0x1E_c0000005_R
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1E_c0000005_R_Rt64win7+16c50
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
