Solved Windows update Error 80073712

thecrazyclown · Feb 20, 2013

Hi , I have Windows update Error 80073712 ( i try to install KB2790113 and KB2726535 )

I try Microsoft Fix it , I try Windows Update Reset Component ( batch and manually ) .

I search for the Pendingfile.xml (some thread i read) but i dont find it ( I show hidden files )

When i try the SFC /Scannow I got a message they have some files cannot be repair .

Here the CheckSUR log

I cannot paste the log here they are too long so here the pastebin

CBS LOG - Pastebin.com

I dont know how to repair this files or replace , i hope someone will can help me

I scan for virus and spyware and get off all nasty thing found (toolbar )

I Have a Windows 7 Home Premimum 64 bit , SSD for primary HardDrive , I7 2630QM

Thanks in advance and sorry for my english

NoelDP · Feb 20, 2013

Hi - and welcome

That's a lot of problems!
I make it 53 for a first fix - and almost certainly more to come later.

This will take some time - and may not work at the end because of other factors which the CheckSUR tool doesn't cover.

Back in about an hour, if I'm lucky - tomorrow, if not.

NoelDP · Feb 20, 2013

I've uploaded a file - tccaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder tccaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file - please just attach the files to your reply, it makes it a lot easier to work with them!

thecrazyclown · Feb 21, 2013

Hi , Thanks for the reply and sorry for the time i took to reply

I dont find the two folder

Should I create or place it to the folder i have found ???

I find file at

C:\Windows\Servicing\Packages

And

C:\Windows\Winsxs\Manifests

Thanks

Edit :

I Create folder like i see on another post on this forum im running CheckSUR i come back when they finish

thank

NoelDP · Feb 21, 2013

Please create the folders in the proper places - the ones you found are heavily protected by the system, which is why we need to use CheckSUR to place the files there.

Are you using any kind of System cleanup utility? - either a registry cleaner or something that claims to 'optimise the system' at every boot?

thecrazyclown · Feb 21, 2013

The only system cleaner i use is Ccleaner . i dont have anything else . Anyway Here the log you asking .

Thanks .

NoelDP · Feb 21, 2013

OK - the CAT and MUM files were fixed - but none of the manifest files.

Are you sure that you placed the .manifest files directly in the C:\Windows\Temp\CheckSUR\Manifests folder?

Please post the results of the following command...

DIR C:\Windows\Temp\CheckSUR\Manifests\wow64*.*

thecrazyclown · Feb 21, 2013

Yea i just see my error forgot a ''s'' in the Manifests word i rerun the cbs again i come back in 2 minutes !

thecrazyclown · Feb 21, 2013

Wow i read the log almost repair all file

Thank here the new log .

EDIT1 : Some windows update look like they work they ask me for restart for new update

EDIT2 : They work

should we repair the some file remainning to repair or just cross finger and wish everything work

?

NoelDP · Feb 21, 2013

I'll post another fix for these files later....

Code:

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-tcpip-adm.resources_31bf3856ad364e35_6.1.7601.17964_fr-fr_d77abeed178d346d.manifest
 winsxs\manifests\amd64_db427c962a51a61a084b28885d4bd042_31bf3856ad364e35_6.1.7601.17994_none_5a358e28c414aed4.manifest
 winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.20557_none_559e7d840a10e336.manifest

thecrazyclown · Feb 21, 2013

Ok thanks

NoelDP · Feb 21, 2013

I've uploaded a file - tccab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder tccabin the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

thecrazyclown · Feb 21, 2013

Thank again here the new log 1 of them dosent repair

NoelDP · Feb 21, 2013

I uploaded the wrong language version, that's why

Ooops!
I need the French version - so I'm going to have to hunt for it.

back later!

NoelDP · Feb 21, 2013

It wasn't as difficult as I expected....

I've uploaded a file - tccac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder tccaci n the same place.
Open this folder - there should be one folders inside it (Manifests,)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

thecrazyclown · Feb 21, 2013

I have 10-12 computer here in french i would be ok to find it ^^ but thanks I go try this one

thecrazyclown · Feb 21, 2013

Here the new log and they look good

Thank you so much

NoelDP · Feb 21, 2013

So far, so good

Now please run an SFC /SCANNOW and post the resulting CBS.log file

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to a reply

Then we'll see if anything else crops up

thecrazyclown · Feb 21, 2013

Here the log

Thank .

EDIT: i try to check the file and i dont understand anything in this log haha

NoelDP · Feb 21, 2013

There's a few file errors there as well - some rather important ones!

Code:

 Line 10964: 2013-02-21 14:19:36, Info                  CSI    0000032a [SR] Repairing 5 components
 Line 10965: 2013-02-21 14:19:36, Info                  CSI    0000032b [SR] Beginning Verify and Repair transaction
 Line 10968: 2013-02-21 14:19:36, Info                  CSI    0000032d [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10972: 2013-02-21 14:19:36, Info                  CSI    0000032f [SR] Cannot repair member file [l:24{12}]"MFC90ESN.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10976: 2013-02-21 14:19:36, Info                  CSI    00000331 [SR] Cannot repair member file [l:24{12}]"MFC90ESP.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10979: 2013-02-21 14:19:36, Info                  CSI    00000333 [SR] Cannot repair member file [l:22{11}]"msado21.tlb" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ADO-Backcompat-Tlb21, Version = 6.1.7601.17857, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10982: 2013-02-21 14:19:36, Info                  CSI    00000335 [SR] Cannot repair member file [l:24{12}]"netevent.dll" of Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10985: 2013-02-21 14:19:36, Info                  CSI    00000337 [SR] Cannot repair member file [l:24{12}]"packager.dll" of Microsoft-Windows-packager, Version = 6.1.7601.17727, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

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Solved Windows update Error 80073712

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