Com Surrogate keeps opening and closing

U

Uvpc

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Hello, I tried google for the problem that I have but I couldnt get a fix on this.
I noticed that there was something loading in the background so I kept an eye on the task manager process. The process Com Surrogate keeps loading and closing every few minutes. It opens for a few seconds and closes. Ive read that it has something to do with thumbnails which I disabled to see if it would do anything but did not. I scanned my computer with my anti virus, malware, and spybot. All the scans came out clean with no issues. Its been doing this for the past few days.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
OK, I tried doing that and i get a message saying I cant set DEP attributes for 64bit executables.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
When does Com Surrogate keep closing ? What are you doing before it closes
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Com surrogate comes on at anytime. I had the computer on idle after a restart with task manager open and it still loads it. I can be browsing the web or just idle and it will open and close itself in the task manager. I also did a clean boot but with no luck, it just opens and closes itself every few minutes.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Do you have Kaspersky Internet Security?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I am using bitdefender internet security.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Do you have any error messages when it closes ? Or you just see the processes disappear in task manager
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I get no error messages, I just see it disappear and reappear a few mintues later in the task manager.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Do you know that launches it ?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I don't have a clue but I do see dllhost.exe when it loads in the task manager.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Lets try this

Click on :orb: type cmd in Search Box Right-click and choose Run as adminstrator

   Note
Command Prompt will open to this directory C:\Windows\System32>_


Enter sfc /scannow and press Enter

Added :

Check your event viewer ( Application and System) for any errors that have to do with DCOM

Click the :orb: button . In the Search box, type Event Viewer, and and press Enter.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
ok, I just finnished the sfc /scannow and it found corrupt files that were successfully repaired. it also made a CBS.log file too. I will try the event viewer next.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Im looking at the event viewer and I dont see Application and system, I do see Appications and service logs on the left hand side.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
That's good news that it repaired the issues it found running SFC /scannow
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I restarted my computer and just let it sit with the task manager open and com surrogate is still opening and closing.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Any errors in the event viewer ?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
under summary of administrative events I see 3 errors. this is on event viewer local tab.
in the applications and service logs there are no errors.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
Can you paste the errors onto here
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
ill try to upload a screenshot tomorrow.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 64bit
CPU
Amd Phenmon II x3
Memory
8 GB
Graphics Card(s)
evga gtx 580
Hard Drives
crucial m4 ssd 256gb
seagate 3tb
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