Sapphire 5870 Problems installing Drivers

Pytan

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Well I do not really know where to start. I've bought myself a new computer and I'm trying to set it up and completing updating stuff.

And Everything goes smooth until the installation of my new Sapphire Radeon Hd 5870 Graphic card.

I'm not any expert in this field and could really need some help, directions or what to look after to make it work.

I'm able to install all except the actual driver. The drivers I'm trying to install is latest from Ati's homepage.

The error message i get is following:
"Driver install: user must be a member of the administrators group"

Error During installation of newest Drivers

I've tried right clicking and Run as Administrator but nothing changed and I still got the same "result" or problem after that.

I've checked in my Administrative Tools -> Computer Management -> Local Users and Groups -> Users

And there I've checked that my User is a member of Administrators.

I've tried starting up a game (Aion to be correct) and got this error:
Error Message Starting up Aion

I've tried to install new drivers by selecting the location off the driver but then windows gave me a message that said following:
"Windows has determined the driver software for your device is up to date"

Picture shows Advanced settings in Screen Resolution
Picture off Advanced Screen Res. Settings

On my Motherboard, Asus Rampage II Extreme, It said that if you were running a single GPU card it should stand at the top Pci-e slot, so it's mounted after the manual.

I don't know if that makes me unable to try the 2nd or 3rd Pci-e slot to test the actual slot or not?



Fix:
Had to make a new user account and give only that one administrator access. From there I deleted the "leftover" stuff from CCC and deleted the windows standard driver, which asked me to restart my computer.

I restarted the system into Safe Mode and on the new adminstrator user I had to install the Ati's newest driver with "run as adminstrator"...

First then I got it to install without any faults and now it's working perfect
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel I7-920 D0-SteppingCorsair XMS3 DDR3 1600MHz 12GB CL9Sapphire Radeon HD 5870
OS
Windows 7 Professional 64 bit
CPU
Intel I7-920 D0-Stepping
Motherboard
Asus Rampage II Extreme
Memory
Corsair XMS3 DDR3 1600MHz 12GB CL9
Graphics Card(s)
Sapphire Radeon HD 5870
Sound Card
Supreme FX X-Fi
Monitor(s) Displays
Viewsonic VX2235wm
Hard Drives
Intel® X25-M SSD 160GB 2,5", Gen 2
Samsung SpinPoint F1 1TB
PSU
Corsair 1000W
Case
Obsidian 800D
Cooling
Corsair H50 / Rest Airflow

My Computer My Computer

At a glance

Windows 7 PRO x64Phenom II 1090T @ 4.00GHz8gb DDR31x ATI Diamond 5850
OS
Windows 7 PRO x64
CPU
Phenom II 1090T @ 4.00GHz
Motherboard
Crosshair IV Formula
Memory
8gb DDR3
Graphics Card(s)
1x ATI Diamond 5850
Monitor(s) Displays
50in HDTV (HDMI)
Screen Resolution
1080P
Hard Drives
2x 1TB barracuda
1x 1TB WD Black
1x 2TB WD
1x OCZ Vertex 2 40GB
PSU
1000w Xion
Case
Armor+ VH6000BWS
Cooling
W/C
Internet Speed
60Mbps down, 7 up
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