BSOD in Win7 Ultimate !!!HELP!!!

Hello all.
I'm new to this forum and the main reason that i m writing is about a Windows 7 BSOD.
You can see my computer specs on my signature or in my profile.

The problem is that i have BSOD randomly when i m using my PC. The BSOD happens only in Windows 7 Ultimate. In Windows Vista Ultimate everything runs perfectly.
Here is the full story: I first installed Windows 7 Ultimate RC (when the RC1 become public for the first time and later the RC2) and after two or three days that everything worked perfectly I get the first BSOD and after that, every one to two hours I have a BSOD. I reinstalled windows 7 and again after one or two days, the same think happened. I believed that the main cause for this is the RC release that I was using. I performed a format and reinstalled Windows Vista Ultimate that I was running till Friday (two months now) with no problems at all. In Friday I got my Ultimate version of Windows 7 and I performed a clean install. Everything worked perfectly till today that the first BSOD came up again, exactly the time that ConvertXtoDVD finished burning a DVD. After that I keep getting BSOD all time.

I have run memtest for at least 8 hours but I cant find any errors on my memory. Also I have install all the windows updates. All the drivers is the ones that comes with windows 7 except for the graphic card that I install them from Nvidia site. Also the network and the Sound card drivers is the ones that Windows Update gave me.

The Software that i m using is:
Avast Professional
Photoshop CS4
Internet Download Manger
ConvertXtoDVD
Microsoft Office 2007 with SP2 and all the updates
iTunes
Revo Uninstaller
WinRAR
Windows Live (all the package)

Please help me because I m loosing my mind here…!
Thank u in advance and sorry for my English and the long text. )

Here is the Dump File

Gwindor said:

Everything worked perfectly till today that the first BSOD came up again, exactly the time that ConvertXtoDVD finished burning a DVD. After that I keep getting BSOD all time.

Click to expand...

I would suggest that you maybe not use ConvertX to write the DVD. It seems to have installed a 3 year old driver and that could be the cause of the issues.

Using the program to convert video is fine. But use something else to write the DVD. I personally use ImgBurn

Thank u for your time but i have download the latest version.
ConvertxtoDVD.exe 3.8.0.193
vso_hwe.dll 4.0.4.462
avcodec.dll 52.30.1.245
avformat.dll 52.34.0.245
avutil.dll 50.3.0.245

This is the info ConvertX gave me aout his version.

Do u have the same version as me?
The debbuging of the dump file show this as the cause of the BSOD?

The file I am referring to is pcouffin.sys (low level access layer for CD/DVD/BD devices -- published by VSO Software) and it is installed along side ConvertX.

Try reinstalling the latest version of ConvertX. Maybe it will update the driver.

hmmm
is there any way to see my self the version of the pcouffin.sys that i m using?
I m upgrading the ConvertX right now and i want to check if the driver will change.

Gwindor said:

hmmm
is there any way to see my self the version of the pcouffin.sys that i m using?
I m upgrading the ConvertX right now and i want to check if the driver will change.

Click to expand...

yes, sorry I didn't mention that before.

You can right-click on the file %systemroot%\system32\drivers\pcouffin.sys and go to Properties. The General tab will tell the date and the version tab will tell the version.

Thanx.

I just upgrade the ConvertX and now the driver of pcouffin.sys is: 1.37.0.0
Do we have the same now?

Yes mine is version 1.37.0.0

Creation date is October 7, 2009

I would seriously consider following sup3rsprts' advice.. To chose a program over system stability is foolish in my opinion...

ok mine creation, modified and accessed date is 22 October 2009 (all the same)...
This is the only error the dump file shows? i m asking u because the previous times i had BSOD i wasn't using ConvertX...

There are a myriad of conversion programs to choose from, find one and see if your BSOD continues, in the mean time we will wait for our local expert to analyze your dump file..

ok man. Thank u very much. I will try right away and inform u.

Hmm, I looked in device manager and the driver date is December 2006... Same as yours.

I guess my gut feeling could be wrong and something else is causing the problem.

lol. I don't know.
I m using the PC now for at least four hours and everything is ok. i don't know what to say.

I also burn a dvd movie with ConvertxTo DVD and everything runs ok.

So is the dump file shows enything else that i must take a look at?

Gwindor said:

So is the dump file shows enything else that i must take a look at?

Click to expand...

For that we should wait for the debugging Gurus to take a look. I don't want to get too far off track.

ok man. thx anyway. so we are waiting!

Gwindor said:

lol. I don't know.
I m using the PC now for at least four hours and everything is ok. i don't know what to say.

I also burn a dvd movie with ConvertxTo DVD and everything runs ok.

So is the dump file shows enything else that i must take a look at?

Click to expand...

Gwindor

Well this was an interesting dump. A driver (and you have some old ones from 2006) corrupted the memory stack causing the system to crash\

I think we need to find out a lot more inofrmation on your hardware.

Second if you are overclocking, STOP

Third something is causing the memory to become corrupt I would run a system file check by going to start>search>cmd>right click and run as admin> type

sfc /scannow

Let us know the results. I will bet it finds files to fix and may not be able to fix them all

Hope this helps

Ken


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\102509-27890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82c01000 PsLoadedModuleList = 0x82d40570
Debug session time: Sun Oct 25 16:14:02.057 2009 (GMT-4)
System Uptime: 0 days 2:10:49.385
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
........
1: kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn
GetPointerFromAddress: unable to read from 82d60704
THREAD 87aa7030 Cid 1508.17cc Teb: 7ffde000 Win32Thread: fce27658 RUNNING on processor 1
IRP List:
Unable to read nt!_IRP @ 8558a368
Not impersonating
GetUlongFromAddress: unable to read from 82d2149c
Owning Process 857402c0 Image: ConvertXtoDvd.
Attached Process N/A Image: N/A
ffdf0000: Unable to get shared data
Wait Start TickCount 502360
Context Switch Count 1693362
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime 00:00:00.000
KernelTime 00:00:00.000
Win32 Start Address 0x008ae03c
Stack Init a4171fd0 Current a41718b4 Base a4172000 Limit a416f000 Call 6ec
Priority 8 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
ChildEBP RetAddr Args to Child
a417190c 82c75b18 000000de 00000002 a7dbd9ec nt!KeBugCheckEx+0x1e
a417198c 82caf11a 875f1ec0 01000000 0008474b nt!MmPurgeSection+0x7a3
a41719bc 8c49c7ad 878c6fa8 00000000 00000000 nt!CcPurgeCacheSection+0xe2
a4171ae0 8c4b1a3f a413da24 aa6a7c88 ad7087e0 Ntfs!NtfsDeleteFile+0x8f2 (FPO: [SEH])
a4171ce0 8c441456 a413da24 8558a368 28517674 Ntfs!NtfsCommonCleanup+0x1f49 (FPO: [SEH])
a4171d1c 82c5e016 a413d9d4 00000000 ffffffff Ntfs!NtfsCommonCleanupCallout+0x1d (FPO: [SEH])
a4171d1c 82c5e10d a413d9d4 00000000 ffffffff nt!KiSwapKernelStackAndExit+0x15a (FPO: [0,0] TrapFrame @ a4171d34)
a413d93c 00000000 00000000 00000000 00000000 nt!KiSwitchKernelStackAndCallout+0x31

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

POOL_CORRUPTION_IN_FILE_AREA (de)
A driver corrupted pool memory used for holding pages destined for disk.
This was discovered by the memory manager when dereferencing the file.
Arguments:
Arg1: 00000002
Arg2: a7dbd9ec
Arg3: a75bd9ed
Arg4: 8474b8c0

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xDE

PROCESS_NAME: ConvertXtoDvd.

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82c75b18 to 82cd2574

STACK_TEXT:
a417190c 82c75b18 000000de 00000002 a7dbd9ec nt!KeBugCheckEx+0x1e
a417198c 82caf11a 875f1ec0 01000000 0008474b nt!MmPurgeSection+0x7a3
a41719bc 8c49c7ad 878c6fa8 00000000 00000000 nt!CcPurgeCacheSection+0xe2
a4171ae0 8c4b1a3f a413da24 aa6a7c88 ad7087e0 Ntfs!NtfsDeleteFile+0x8f2
a4171ce0 8c441456 a413da24 8558a368 28517674 Ntfs!NtfsCommonCleanup+0x1f49
a4171d1c 82c5e016 a413d9d4 00000000 ffffffff Ntfs!NtfsCommonCleanupCallout+0x1d
a4171d1c 82c5e10d a413d9d4 00000000 ffffffff nt!KiSwapKernelStackAndExit+0x15a
a413d93c 00000000 00000000 00000000 00000000 nt!KiSwitchKernelStackAndCallout+0x31


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MmPurgeSection+7a3
82c75b18 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MmPurgeSection+7a3

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbffc

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0xDE_nt!MmPurgeSection+7a3

BUCKET_ID: 0xDE_nt!MmPurgeSection+7a3

Followup: MachineOwner
---------

Thank u ken.

i run the command and here is the results.


As you expected there are some filles that cant be fixed...

What now? I havent any other BSOD yet.
Do you want to know anything else about me hardware? Is there any program that works fine with win 7 to see wich drivers are old and need to be upgraded?

Thank u in advance.

What hardware are you running?

I found that Win 7 was overriding my BIOS settings and as a result mem and CPU were not getting enough voltage.

This was with a 790i Ultra motherboard and Q9650. I altered the values using the nVidia control panel. Seems to have fixed my BSODs *touch wood*.

U can see my hardware on my signature. I don't beleive its anything hardware related because on windows Vista everything runs perfectly! Any news from the debugging or the CBS i posted?