Front jack not working for Realtek HD Audio on Windows 7

gicanu

New member
Hi all,

I've just installed Windows 7 and was very happy to see all the hardware working, even my Realtek HD Audio sound card, except the front jacks.

On windows XP I could solve this by with the Sound Manager that comes with the realtek drivers, and select the "Disable front panel jack detection" check box. Unfortunately, after installing the Vista drivers, I could not start he Sound Manager app beause it said it worked only on Windows Vista.

So, if someone knows a way I could start the manager or how I could set the "Disable front panel jack detection" by modifying the registry, or ofcourse, any other way to make the front jacks work, please help.

Thanks
 

My Computer

OS
windows 7
I installed it and run it as is and have no problems, everything's working. I don't have to run in compatibility mode or anything. Maybe uninstall it and reinstall
Realtek
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
What is your soundcard chipset? Mine is 'Realtek ALC883 8 Channel Audio Code'.
And please post me a link to the driver you've installed

Thanks
 

My Computer

OS
windows 7
You want to install at least 2.11, that was the first one that actually worked with windows 7, 2.14 is the latest but I found that I could not play COD WAW with that driver installed, so if that doesn't bother you go for that one.
 

My Computer

Computer Manufacturer/Model Number
Home Brew
OS
Windows 7 Ultimate Vista Ultimate x64
CPU
Core 2 Duo E8500 3.16Ghz @ 3.8Ghz
Motherboard
eVGA 750i FTW
Memory
2x2Gigs Patriot PC2-6400 LL
Graphics Card(s)
Inno3D GeForce GTX260 216 SP
Monitor(s) Displays
ASUS VW222U 22" 2ms Response time
Screen Resolution
1680x1050
Hard Drives
SATA 150GB
SATA II 250GB
USB IDE 750GB Ext.
PSU
HYTEC 600W & Thermaltake 650W Toughpower Power Exp
Case
Thermaltake Armor LCS (Liquid Cooling System)
Cooling
Liquid Cooling System
Keyboard
Logitech G15 Gaming Keyboard
Mouse
Logitech G9 Gaming Mouse
Um if i were you (i had this problem b4 in Vista and 7 with Realtek).
OPTION 1: Download this: RapidShare: Easy Filehosting
Then extract it, go to task magaer, kill 'RTHDCPL.exe'... then run the file you downloaded, ignore the OS warning [If you can't continue from here, right click troubleshoot compability....>Try Recommended Settings>Start the program> now hopefully it can run] then open the Sound Manager (ignore the OS warning), and 'disable front jack audio detection' like you did in XP... then re-boot..

OPTION 2: Go to your BIOS and see under HD Sound/Audio something, then see front jack something change that so "AC' 97".. it STILL may not work if you follow option 2..... (coz i haven't tested it)...

PS: the file i told you to download it Realtek's Sound manager (WINDOWS XP version)....

BTW, latest realtek HD audio driver is R2.26 not R2.14

get the R2.26 (if you want) from: http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 32-bit; no 64 coz its a P4 478
CPU
Pentium 4 3.00 GHZ HT Socket 478 :(
Motherboard
MSI PM8M-V
Memory
1 GB Kingston DDR-400
Graphics Card(s)
HIS X1650 PRO AGP :(
Sound Card
Intergrated Realtek AC'97
Monitor(s) Displays
17" CRT :(
Screen Resolution
Native: 1027*768 MAX: 1280*1024 :(
Hard Drives
80 GB Maxtor
500 GB Seagate (7200.11)(T.T its now RMA)
I assembled a new system with dual boot of XP and Win7. I have a ALC 888 sound chip on my Gigabyte EP43 mobo. The front audio jack has a AC97 connector which goes to the motherboard.

I get the same audio on front/rear with realtek HD drivers in XP(no issues in XP).
However, I do not need to install any drivers in Win7(it detects and starts installing drivers on its own).
It never detects the front headphone/microphones. System keeps displaying that they are installed but not connected.
I tried to install R2.26 realtek drivers. They dont affect the rear audio, but now the system does not even display the front headphone/microphone in the playback devices list.

What should I do to make the front audio jack work on Win7 ?
 

My Computer

Computer Manufacturer/Model Number
Assembled
OS
Windows 7 64-bit
CPU
Intel Wolfdale 3.0 Ghz Core 2 Duo
Motherboard
Gigabyte EP 43 UD3L
Memory
4 GB GSkill
Graphics Card(s)
ATI Radeon 3650 HD
Sound Card
ALC 888 on board
Read my Option 1 above your post and see that works or not...
PS: It seems that realtek HD chips are gonna spoil 7 release date... T.T
SOO MANY ISSUES!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 32-bit; no 64 coz its a P4 478
CPU
Pentium 4 3.00 GHZ HT Socket 478 :(
Motherboard
MSI PM8M-V
Memory
1 GB Kingston DDR-400
Graphics Card(s)
HIS X1650 PRO AGP :(
Sound Card
Intergrated Realtek AC'97
Monitor(s) Displays
17" CRT :(
Screen Resolution
Native: 1027*768 MAX: 1280*1024 :(
Hard Drives
80 GB Maxtor
500 GB Seagate (7200.11)(T.T its now RMA)
I cant find "RTHDCPL.exe" in the process list..

I dont even see this file name even after installing realtek.
I do see some RAVCL64.exe after installing realtek 2.26.

Am I missing something ?
 

My Computer

Computer Manufacturer/Model Number
Assembled
OS
Windows 7 64-bit
CPU
Intel Wolfdale 3.0 Ghz Core 2 Duo
Motherboard
Gigabyte EP 43 UD3L
Memory
4 GB GSkill
Graphics Card(s)
ATI Radeon 3650 HD
Sound Card
ALC 888 on board
I got it to work!!!!

OPEN up sound manager. Look for the little yellow folder ICON up right corner below DEVICE ADVANCE SETTINGS. Click on it. Select disable front detection... It was there all along :D
 

My Computer

OS
Windows 7
CPU
720 AMD 2.8 OC'd @ 3.6 unlocked
Motherboard
Gigabyte MA770T
Memory
OCZ
Graphics Card(s)
MSI 8800 GTS 640MB
Sound Card
Realtek (onboard)
Monitor(s) Displays
17 inch CRT Dell
Hard Drives
Raptor 10K RPM harddrive
Not there now

The latest driver 6.0.1.5910 doesn't appear to have the option to "disable front detection," as previously. Now the only option is: "Enable jack detection when device is plugged in," which doesn't help the problem. Front jacks work fine for me on XP boot but not on Win 7.
 

My Computer

Computer Manufacturer/Model Number
HP m7360n
OS
Windows 7 Ultimate
CPU
Intel Pentium D 2.8GHz
Memory
2048
Graphics Card(s)
GeForce 8500 GT
Sound Card
RTKGHA
Monitor(s) Displays
Planar
Hard Drives
WD 500GB
Hey nedinc, try going to the yellow folder (on top of the jacks), that lets you choose to "disable front panel jack detection". It worked for me :)
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Quad Q6700 @ 2.67ghz
Motherboard
XFX 780i
Memory
4GB
Graphics Card(s)
nvidia gforce 9800 GTX
Monitor(s) Displays
19"
Hard Drives
500gb + 160gb
Thank you for responding. Unfortunately, my yellow folder in sound manager, which is the R237 update published on 11/20/09, only has "Enable jack detectcttion when device is plugged in" as an option. I have a check mark in this box. If I click on the front jacks no headset is recognized on Win 7. It works fine when I boot to XP on the other hard drive.

I noticed one other anomaly. In the Win 7 control panel, if I go to: "Sound, Spekers, Properties, Levels," and slide the microphone volume left and right, I hear a changing hiss volume in the ear phones (the ear phones are plugged into the pink ear phone jack). I notice no sound changes when I slide the "Front Pink In" bar left and right.

Note: When I did the R237 update, both of these levels came with red-x muted marks on them, which I removed. Checking the muting status may solve the problem for someone.
 

My Computer

Computer Manufacturer/Model Number
HP m7360n
OS
Windows 7 Ultimate
CPU
Intel Pentium D 2.8GHz
Memory
2048
Graphics Card(s)
GeForce 8500 GT
Sound Card
RTKGHA
Monitor(s) Displays
Planar
Hard Drives
WD 500GB
nedinc, hmm, I'm pretty sure the pink jack is for microphones. try plugging it into the front green jack.
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Quad Q6700 @ 2.67ghz
Motherboard
XFX 780i
Memory
4GB
Graphics Card(s)
nvidia gforce 9800 GTX
Monitor(s) Displays
19"
Hard Drives
500gb + 160gb
Thank you again. I was doing it right (headset in green hole, microphone in pink hole) but reported it wrong due to confusion in the Win7 control panel. If I go to "Sound, Spekers, Properties, Levels" in the control panel, I see a microphone slider. Below that is a "Front Pink In" slider. Below that is a "Front Green In" slider. With the headset plugged into the front green hole, I hear changes in the hiss level when I move the "Microhone" slider. I don't hear any sounds when I switch the front jacks or move any other sliders. Attached are screen shots for my Win7 Control Panel, and the Realtek Connector Settings folder. These are with the R237 update.

Again, everything works as it should when I boot to XP on the second hard drive.

Bob
 

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My Computer

Computer Manufacturer/Model Number
HP m7360n
OS
Windows 7 Ultimate
CPU
Intel Pentium D 2.8GHz
Memory
2048
Graphics Card(s)
GeForce 8500 GT
Sound Card
RTKGHA
Monitor(s) Displays
Planar
Hard Drives
WD 500GB
Hmmm I wish I could help you further more with the issue, but I unfortunately ran out of ideas LOL. Try giving a look in the Device Manager and see if there is something else missing a working driver. I know it sounds dumb, but it`s just an idea that popped up here...
 

My Computer

OS
Windows 7 Ultimate
CPU
Intel Core 2 Quad Q6700 @ 2.67ghz
Motherboard
XFX 780i
Memory
4GB
Graphics Card(s)
nvidia gforce 9800 GTX
Monitor(s) Displays
19"
Hard Drives
500gb + 160gb
i wish i had more ideas too... ive set up Windows 7 Pro on two separate motherboards (1. Cubecove 2. Skyberg) The funny thing is that on the Skyberg, methinks the MB is defective since it only gave sputtering sound (on for a few seconds, silent forever until re-plugged) but on the Cubecove the back jack is fine. The front panel gives me nothing but grief. The Driver is current but the detection is still faulty.
Will be testing other methods...
 

My Computer

OS
XP
My OS is Windows 7 Ultimate 64-bit, with a ASUS M2N68-AM PLUS motherboard. My PC does not detect my headphones/microphones when plugged in into the front jacks. I can see no yellow folder, nor any Advanced settings option. My driver version is 6.0.1.5995,which I upgraded from 6.0.1.58(something) since it was giving me the same problem.

I also tried using the XP Realtek Audio manager, but that wasn't showing me anything either (2nd and 3rd screenshot).

Any suggestions guys?
 

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My Computer

OS
Windows 7
How i did it

This is how i got the headphones working under windows 7.

My System is no particular make with an Asrock motherboard and on board HD audio by Realtek.

If a previous version of the driver is installed.

1 download the latest driver from the motherboard manufacturers site.
2 extract the new driver to a file.
3 Run the driver setup, It will carry out an uninstall of the old driver first.
4 reboot as instructed when uninstall has completed.

To install the new driver and set up the bios.

1 open the folder you extracted the driver too and run the setup.exe.
2 when the driver has installed allow the system to restart.
3 when the system is restarting press whichever key takes you into the bios, before windows starts.
4 in the bios (typically a blue, keyboard controls menu system) right arrow across to the ADVANCED tab.
5 in this tab you are looking at a list of settings.
6 down arrow until you see FRONT PANEL, it should be set to [AUTO]
7 The selection should be Hilighted, Press ENTER to open the menu.
8 arrow down to select [ENABLE] and press enter.
9 Now goto the exit tab click the SAVE & EXIT option.

Your computer should now restart and boot into windows as normal.

to complete the setup you need to check/change a couple of settings.

1 open the CONTROL PANEL.
2 click on the hardware and sound option
3 at the bottom of the list Find the Realtek HD Audio Panel.
4 click on this option.

5 on the right of the display, you will see a graphic of the Audio connection sockets. Analog shows the rear panel. there will be a new set called FRONT Panel.
this isn't present if you don't do the BIOS change above.

6 there is a little yellow folder near the Analog channels.
7 click it and TICK the Disable front panel detection. then close it.
8 on the top right of the Audio Panel just below the EXIT X, you will see the text Device Advanced Settings underlined.
9 Click to open and check the dot is in the Mute rear output device when front headphone plugged in and not in the other one (the other one allows both channels to play sounds at the same time).

This is how i did mine hope it helps someone else, i'm not sure if this will work with laptops, i would suspect there will be something in the bios to this effect on many newer laptops.

NOTE not everyone will need to do the bios settings, you can tell easy enough once the driver has installed. open the audio panel and if there is no support for front panel or the yellow folder and you have no sound from you phones, you need to do the bios part.
 

My Computer

Computer Manufacturer/Model Number
Home Made
OS
Windows 7
CPU
Intel Core2 Quad Q6600
Motherboard
AsRock core2 dual
Memory
2gb ddr
Graphics Card(s)
Nvidia GT8500
Sound Card
Realtek HD Audio on Board
Monitor(s) Displays
37" LG HD LCD Flat Screen and 19" Samsung LCD flat screen
Hard Drives
Maxtor 500 GB SATA
Hitatchi 120 GB IDE
Hitatchi 120 GB IDE
PSU
550 watt wizard
Case
Wizard
Cooling
Standard heatsink and fan set up
Just a driver update solved...

I have a ECS A780GM-A motherboard and for me a simple driver update solved the problem in 7 Professional.

I've searched for the latest version of the audio driver for my motherboard in the ECS site and found this: http://www.ecsusa.com/ECSWebSite/Downloads/DownloadFile.aspx?catid=1&driverid=4180&areaid=2&LanID=12, and it's referred to as "IDT High Definition Audio Driver".

After reboot, a new device appeared in the audio devices list, and, incredbly, this worked.

VJ
 

My Computer

OS
Windows 7 Professional
CPU
AMD Phenon X4 9750
Motherboard
ECS A780GM-A
Memory
4GB
Graphics Card(s)
Nvidia GeForce 9600 GT
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