Windows 7 fails to install - Required CD/DVD device dri

D

Dragonheart

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I'm trying to install either the 32bit and 64bit version of Windows 7 Home Premium via DVD onto my system. I am booting from the DVD and setup automicatically runs.

The Windows 7 setup GUI loads and it allows me to choose the language settings and then I get a prompt for,

LOAD DRIVER
"A Required CD/DVD device driver is missing...."

My System is
ASUS A8N-SLI Deluxe motherboard
AMD Athlon 64FX-55
3GB RAM
ASUS DRW-1814BLT DVD-RW drive (SATA)
2 x Hitachi Deskstar 250GB HDD in Serial ATA RAID 0

I have tried multiple drivers but there is nothing on the ASUS website for the DRW-1814BLT only a firmware upgrade which I have done.
This is extremely frustrating as both the motherboard and DVD-RW driver are from ASUS but there doesn't seem to be any support for Windows 7 on the download site.

My system passes the Windows 7 upgrade Advisor Report

Any pointers in the right direction would be appreciated
Dragonheart
 

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Well I have had an even more interesting experience. I downloaded it yesterday and had all sorts of problems today that people were unable to remedy. I redownloaded it and I thought I was on a winner, until I hit exactly the problem you described.

At least finally someone else has the same problem!

Just for confirmation are you trying to install the student deal too? I'm on XP 32bit trying to install 7 pro 64bit.

EDIT: for the record the full problem says:

No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK.

If you click this off or click ok you have the opportunity to re-scan or browse.
 

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thegladiatoor said:
excactly same error
Click to expand...
Welcome to the Windows 7 forum.
Please fill out your system specifications at the bottom left of your screen.

Regards,
Adrian
I will be out for a few minutes at the ASSSUS web site.
 

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Where did you get your media? Is this a store bought DVD or did you download it? If you downloaded it, was it an iso or was it a student download that you had to convert to an iso?
 

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Known Issues

The following are known issues with the OEM release:
  • Redundant Array, if the bios is set to AHCI installation will fail, this is known for Intel MOBO's and AMD MOBO's are not immune to this issue!
  • The Student "BLUE PLATE SPECIAL" is missing vital drivers for media install. IE: CD/DVD Drivers. (There is a workaround for this issue)
  • Bootable issues exist, where the media must be configured as priority boot! Workaround for this is when system boots use F-5 or F-8 to set boot priority.
Standing by for system specs, 10/10 on the side.
 

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AMD PHENOM II X 550 PROCESSOR 3.1 ghz
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favorite child "stewie"
favorite dog "brian"
Dragonheart said:
I'm trying to install either the 32bit and 64bit version of Windows 7 Home Premium via DVD onto my system. I am booting from the DVD and setup automicatically runs.

The Windows 7 setup GUI loads and it allows me to choose the language settings and then I get a prompt for,

LOAD DRIVER
"A Required CD/DVD device driver is missing...."
Click to expand...

Normally this means you need to start the disk from boot to overcome the error.

Since you can use Upgrade media to clean install, and boot is the cleanest possible install, consider backing up your files and doing a format install following this tutorial: http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Whoever provided the disk or download also owes you tech support.

MS has excellent tech support.

Digital ****creek is probably bought out by MS by now and had a hundred million thrown into their tech support.

Try it! It's free and you paid for it. Tech support can actually be worth more than the price of the OS in the education you get - it's how I got mine.
 
kegobeer said:
Where did you get your media? Is this a store bought DVD or did you download it? If you downloaded it, was it an iso or was it a student download that you had to convert to an iso?
Click to expand...

This is a retail version of Windows 7. Using both the 32bit & 64bit DVDs
 

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gregrocker said:
Dragonheart said:
I'm trying to install either the 32bit and 64bit version of Windows 7 Home Premium via DVD onto my system. I am booting from the DVD and setup automicatically runs.

The Windows 7 setup GUI loads and it allows me to choose the language settings and then I get a prompt for,

LOAD DRIVER
"A Required CD/DVD device driver is missing...."
Click to expand...

Normally this means you need to start the disk from boot to overcome the error.

Since you can use Upgrade media to clean install, and boot is the cleanest possible install, consider backing up your files and doing a format install following this tutorial: http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Whoever provided the disk or download also owes you tech support.

MS has excellent tech support.

Digital ****creek is probably bought out by MS by now and had a hundred million thrown into their tech support.

Try it! It's free and you paid for it. Tech support can actually be worth more than the price of the OS in the education you get - it's how I got mine.
Click to expand...

So 1st, I called Microsoft technical support and they said I had to call my system PC manufacture Alienware. Alienware in Australia do not support Windows 7 on their older PCs even though all the components are approved.

2nd, I cannot do a "Clean Install Windows 7" as setup does not allow me progress to selecting a customised setup. This error message appears straight after selecting the language settings.
 

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hi sir
i have windows xp sp3 pro
dell inspiron 1525

i downloded this file
en_windows_7_ultimate_x64_dvd_x15-65922_3.iso

then i burned it with nero
after booting and choose the languge
i get the driver error
 

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The fixes in this link are worth trying:

--if you burned the disk yourself, download ImgBurn and reburn it slower at 4x

--load the files on the disk into the root of a Primary formatted USB stick which you set to boot in BIOS. It wiill be listed as a HDD.

--I would even first check the hash on any ISO I downloaded against the official hash so you know the .ISO file is sound.
 
Try going into Bios and set the disk controller to ATA or IDE - avoid anything that says ahci.


thegladiatoor said:
hi sir
i have windows xp sp3 pro
dell inspiron 1525

i downloded this file
en_windows_7_ultimate_x64_dvd_x15-65922_3.iso

then i burned it with nero
after booting and choose the languge
i get the driver error
Click to expand...
 

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hi gentelmenfinally i solved the problem and i amanaged to install win7 64bitit was burning problemi used nero and magic iso and many else with difrent speed but always some error popupthen i used usb flash drive and it works perfecti liked tp share thisbye bye
 

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congrats gladiator. USB keys are easy to boot if you format primary and load the install files into root, then boot into it under HDD's listed
 
Transferring my Windows 7 64bit DVD to a 4GB bottlable USB has solved that problem!

UNFORTUANTELY, I now have another related issue where I cannot see the hard disks.

The problems seems to be around the use of the Silicon RAID chipset on the A8N-SLI Deluxe motherboard vs. the Nforce RAID chipset. I am going to move the 2 hard drives to the nForce chipset and reconstruct the RAID 0 partition.
Will let you know if it works or not.
 

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