Touchpad scrolling problem

B

b2hill

New member
fter I installed Windows 7 (couldn't upgrade, had to do a custom install), the scrolling on the right side of my touchpad stopped working. I downloaded a new driver, but it still doesn't work.

When I go into the Synaptics device settings, it says that I have a "Standard Pointing Device" and when I look at the settings it only gives me options for two buttons (no scrolling options). I attached a picture of the options window I'm talking about.

Can anybody help?

My computer is an hp pavilion dv2000.
 

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My Computer

Computer Manufacturer/Model Number
hp pavilion dv2000
OS
windows 7
b2hill said:
fter I installed Windows 7 (couldn't upgrade, had to do a custom install), the scrolling on the right side of my touchpad stopped working. I downloaded a new driver, but it still doesn't work.

When I go into the Synaptics device settings, it says that I have a "Standard Pointing Device" and when I look at the settings it only gives me options for two buttons (no scrolling options). I attached a picture of the options window I'm talking about.

Can anybody help?

My computer is an hp pavilion dv2000.
Click to expand...

B2

can you type device manager in search. go to mouse/pointing device tab. is there a yellow triangle on the secive? if right clicked>properties do the device say installed and working properly?

Ken
 

My Computer

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HP Pavillion dv-7 1005 Tx
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Win 8 Release candidate 8400
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[email protected]
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4 gigs
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Nvidia 9600M
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HD built-in
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17" Wxga
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none
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45Mb down 5Mb up
Which drivers did you use, HP's or drivers directly from Synaptics? Synaptics recently released Windows 7 drivers which might help. Plus, the drivers directly from Synaptics usually allow more tweaks than those from computer manufacturers. Here's the Synaptics link:
Drivers | Synaptics
 

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First, "Welcome to the Seven Forums." :thumbsup:
Looking at the attachment you provided you are using an old version of Synaptics drivers. Go to the HP web site (Support) type in your laptop model (Pavilion dv 2000). Then download "ALL" drivers for you laptop; one of those will be the following: "Synaptics TouchPad V6.2 (Synaptics Touchpad Driver).

I have the same unit, and prior to upgrading to win 7 I first downloaded all the drivers, though the only one that needed to be updated was the touchpad. Good Luck :)
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion a4302f
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Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
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AMD Athlon(tm) II X4 640 @ 3.0 Gbz
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Thanks for the responses guys!

I downloaded my drivers from here: Select software and drivers HP Pavilion dv2000 CTO Notebook PC - HP Customer Care (United States - English)

Lee,
Although the touchpad driver that I got did not say V6.2. That might be my problem. I will look for that.

zrtom,
I tried getting drivers from the hp website and I have also tried getting them the Synaptics website.

zigzag,
I will try doing this when I get home, but I recall seeing a message saying that the device is working properly.

Thanks guys!
 

My Computer

Computer Manufacturer/Model Number
hp pavilion dv2000
OS
windows 7

My Computer

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HP Compaq nx6325
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Windows 7 Ultimate x64
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Thanks, Sillyman! I will try that when I get back home.

Should I be deleting old drivers before I install new ones?
 

My Computer

Computer Manufacturer/Model Number
hp pavilion dv2000
OS
windows 7
I never did this, and I am updating frequently without any problem. I always like to have installed the latest drivers.
 

My Computer

Computer Manufacturer/Model Number
HP Compaq nx6325
OS
Windows 7 Ultimate x64
CPU
AMD Turion X2 TL-68
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2 GB DDR2 Dual Channel 667 MHz
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ATI Radeon Xpress Series
Hard Drives
250 GB S-ATA
Even after installing a while number of different drivers, my computer still recognizes my touchpad as a "Standard Pointing Device" rather than a Synaptics V6.2 touchpad. I get basic functionality, but still no scrolling. How do I fix that?
 

My Computer

Computer Manufacturer/Model Number
hp pavilion dv2000
OS
windows 7
1. uninstall device completely in Device Manager
2. reboot
3. let Windows Update find a driver and install
4. reboot
5. update driver from the link I gave you
 

My Computer

Computer Manufacturer/Model Number
HP Compaq nx6325
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Windows 7 Ultimate x64
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AMD Turion X2 TL-68
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2 GB DDR2 Dual Channel 667 MHz
Graphics Card(s)
ATI Radeon Xpress Series
Hard Drives
250 GB S-ATA
same problem

hey dude and dudettes, was having the same problem as afew on this thread, just wanted to share the way i got it solved. download the hp driver, for the ALPS pointing device. not anything synaptics. install that dittie and you should have scroll functionality, booya!

ALPS Touchpad Pointing Device Driver HP Pavilion dv2804ca Entertainment Notebook PC - HP Customer Care (United States - English)

by the way the vista driver worked for me, since hps windows seven driver page is one lame recovery program.

word!
 

My Computer

OS
Windows seven

My Computer

OS
Windows seven
Where should the settings options be located for this alps driver? I have a HP Pavilion dv1428 and tried all the drivers listed here and none have worked yet. Anyone have any ideas?
 
Last edited:

My Computer

OS
windows 7
Hi , i have a problem after win 32 ultimate installation in dell XPS M1330

XPS M1330 CORE 2 DUO T7250 2.00GHZ,800,2
2048MB 667MHZ DDR2 SDRAM (2X1024) 100
HARD DRIVE 250GB SERIAL ATA (5400RPM)
13.3" WXGA (1280X800) DISPLAY WITH TRUEL


the touchpad didn't scroll when the user is either in Windows Explorer or firefox , what is the solution to the problem ? There isn't synaptic driver for win 7 , in Device Manager everything is ok without yellow flags , thanks in advanced :cool:
 

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PC/Desktop
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Windows 32 bit
I hate those touchpads, when I had my laptop for work, I carried around a small USB mouse to use.
 

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