Zone Alarm in registry interfering with installation

A

Alocasia

New member
Trying to install Win 7, and all is well until it checks compatability, and it says I have to remove Zone Alarm.

I don't remember ever installing Zone Alarm on this computer. I couldn't find any signs of it anywhere on the hard drive. I searched all over the web for different file names I should search for, but there are none on this computer....except when I run regedit, and under Legacy Dsvatant, there are two instances of Zone Alarm but I can't delete them. It won't allow me to remove them.

Any ideas what I should do? Should I install Zone Alarm and then remove it? I've cleaned everything else out. Can't wait to get rid of Vista, and this is so frustrating.

Thanks. I appreciate any help. I've been trying all day.
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
google for zone alarm removal tool
 

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
Try backing up all your data, and doing a clean install.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
sup3rsprt said:
google for zone alarm removal tool
Click to expand...

Tried. It won't work because the program doesn't exist on my computer.

Any idea if Registry Mechanic might be what's causing the problem? I think that's put out now by the ZA people.
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
Jonathan King said:
Try backing up all your data, and doing a clean install.
Click to expand...

No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
Alocasia said:
Jonathan King said:
Try backing up all your data, and doing a clean install.
Click to expand...

No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
Click to expand...
Have you tried using Easy Transfer?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Jonathan King said:
Alocasia said:
Jonathan King said:
Try backing up all your data, and doing a clean install.
Click to expand...

No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
Click to expand...
Have you tried using Easy Transfer?
Click to expand...

Where would I transfer to?
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
another hard drive, if you have one. Anywhere with sufficient storage will work.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Alocasia said:
Tried. It won't work because the program doesn't exist on my computer
Click to expand...

Maybe try installing it and then uninstalling to clean things up.
 

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
I do not know if this will work, so others please confirm/deny this. Is it possible that he could save his Easy Transfer file to his desktop, do a clean install over the current installation, and then retrieve his file from Windows.old? It sounds possible, but is it advisable?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Jonathan King said:
another hard drive, if you have one. Anywhere with sufficient storage will work.
Click to expand...

That's the problem. I don't have enough room. Plenty of room on the hard drive that I want to be 7 on, but the 320GB external has tons of crap including that last backup which took 4 hours for some reason.

I deleted Registry Mechanic, cleaned everything from it out, and rebooted, and those two files are still in the registry. They are both Zone Alarm Firewall Driver. I don't recall ever not being able to delete something from the registry. Maybe I'll try installing the ZA Firewall, and then removing it. Maybe that will get rid of it.
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
Yes King that would work. but he must not format the partition Windows is on.
 

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
Okay, Alocasia, if you are interested in doing a clean install, you can save your Easy Transfer file to your desktop. Then do a clean install over your current OS, but do not format your partition in the process. If you have any trouble, ask for help, bacause you do not want to risk losing your data.
After you install, restore your files from the file you created. It will be located in C:\Windows.old\Users\[Username]\Desktop.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Alocasia said:
Plenty of room on the hard drive that I want to be 7 on
Click to expand...

Then you could store the backup there. It only means you need to preformat it, do the backup, then install Windows 7 (but DO NOT FORMAT during the install process).

Alocasia said:
I don't recall ever not being able to delete something from the registry.
Click to expand...

ZA has drivers that protect itself from being deleted.
 

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
sup3rsprt said:
Alocasia said:
Tried. It won't work because the program doesn't exist on my computer
Click to expand...

Maybe try installing it and then uninstalling to clean things up.
Click to expand...

I just tried that, and the first thing that pops up is it's not compatible with my AVG Internet Security Suite, and I have to remove that first. I can't freakin win. :(
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
uninstall AVG too. You can reinstall it later.
 

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
sup3rsprt said:
Yes King that would work. but he must not format the partition Windows is on.
Click to expand...

She, and I'm not fully sure what you mean. The little Drive D that has all the Dell files on it?
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
Jonathan King said:
Okay, Alocasia, if you are interested in doing a clean install, you can save your Easy Transfer file to your desktop. Then do a clean install over your current OS, but do not format your partition in the process. If you have any trouble, ask for help, bacause you do not want to risk losing your data.
After you install, restore your files from the file you created. It will be located in C:\Windows.old\Users\[Username]\Desktop.
Click to expand...

I don't think I'll have enough room, will I? I'm not even totally sure what you mean. If I start with a clean install, that means a clean new registry, and I'll have to reinstall all my programs, right?
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?

My Computer

Computer Manufacturer/Model Number
Too many to list.
OS
XP, Seven, 2008R2
CPU
AMD, Intel, VIA
Motherboard
Various
Memory
Corsair, Kingston, etc.
Graphics Card(s)
ATI, NVIDIA
Monitor(s) Displays
Samsung
Hard Drives
Maxtor, Western Digital
Keyboard
qwerty
Internet Speed
22 Mb/s @ home, 1 Gb/s @ server
Other Info
All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality.
sup3rsprt said:
uninstall AVG too. You can reinstall it later.
Click to expand...

So uninstall my AVG and then install the ZA, now Checkpoint, Internet Suite? Then I remove that and start again?
 

My Computer

Computer Manufacturer/Model Number
Dell Studio 540
OS
Vista 64 bit but trying to install Win 7
CPU
Intel 2 Quad
Motherboard
?
Memory
6 GB
Graphics Card(s)
nVidia Geforce 9800 GT
Sound Card
Realtek High Def Audio
Monitor(s) Displays
Dell E207WFP
Hard Drives
640GB internal
320GB external
PSU
?
Case
?
Cooling
?
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