New Custom Build -- "No drives were found"

J

JCPrich

New member
hello, i have just assembled a new computer, and i am attempting to perform a custom install of windows 7. however, i am getting an error message saying that no drives were found. i have a brand new seagate 7200.12, which shows up in the bios and will pass tests in SeaTools. i am at a loss, so any help would be appreciated.
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
Are you installing x86 or x64? Are you using upgrade media, or a full retail version? Are you supplying SATA/RAID drivers when asked during the installation? Are you using the SATA2 or GSATA2 connector for your drive? Have you selected RAID or AHCI in the BIOS?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
If both drives are new and unformatted, perhaps you need to enter BIOS and set the PC to boot from your DVD drive. No new out of the box unformatted HDD will show up until you format it after booting from the DVD.

Please keep us updated on your progress!
 

My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
Darryl Licht said:
If both drives are new and unformatted, perhaps you need to enter BIOS and set the PC to boot from your DVD drive. No new out of the box unformatted HDD will show up until you format it after booting from the DVD.

Please keep us updated on your progress!
Click to expand...

I'm pretty sure the OP booted from the DVD and he successfully started the install process, only to receive an error that no drives were found.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
kegobeer said:
Are you installing x86 or x64? Are you using upgrade media, or a full retail version? Are you supplying SATA/RAID drivers when asked during the installation? Are you using the SATA2 or GSATA2 connector for your drive? Have you selected RAID or AHCI in the BIOS?
Click to expand...

i am installing the 64 bit version, the upgrade version. i am trying to supply the drivers, but nothing seems to work. i'm using the SATA2 connector, and i have tried AHCI SATA mode and AHCI eSATA ctrl mode (no idea what AHCI is, just trying different stuff). i've gone to gigabyte's website and downloaded drivers and burnt it to a cd...doesn't work.
i've switched the eSATA ctrl mode back to IDE and i'm trying it again, but this installation program is taking forever; seriously 15-20 minutes every time just to get to the 'no drives were found' screen. what the hell?
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
JCPrich said:
kegobeer said:
Are you installing x86 or x64? Are you using upgrade media, or a full retail version? Are you supplying SATA/RAID drivers when asked during the installation? Are you using the SATA2 or GSATA2 connector for your drive? Have you selected RAID or AHCI in the BIOS?
Click to expand...

i am installing the 64 bit version, the upgrade version. i am trying to supply the drivers, but nothing seems to work. i'm using the SATA2 connector, and i have tried AHCI SATA mode and AHCI eSATA ctrl mode (no idea what AHCI is, just trying different stuff). i've gone to gigabyte's website and downloaded drivers and burnt it to a cd...doesn't work.
i've switched the eSATA ctrl mode back to IDE and i'm trying it again, but this installation program is taking forever; seriously 15-20 minutes every time just to get to the 'no drives were found' screen. what the hell?
Click to expand...

What size is your hard drive? If over 1.2TB, then the install won't work and you will need to create a partition.

Regards
UKMedia
 

My Computer

Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate 64Bit (SP 1)
CPU
Intel Core i7 4770K OC
Motherboard
ASUS Maximus VII Ranger
Memory
32GB 1600Mhz DDR3
Graphics Card(s)
MSI GTX580 Twin Frozr II/OC and NVIDIA GTX 970
Sound Card
On-Board and Soundblaster Recon 3 D headset
Monitor(s) Displays
x2 Flat screen 21" LG displays + x1 LG W2363D (3D)
Hard Drives
5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array
PSU
Dark Power Pro 10 1200W
Case
CoolerMaster HAF 932 Case - Black
Cooling
Thermaltake Contac21 cooler
Keyboard
Cyborg
Mouse
Razor Mamba
Internet Speed
0.5 Mb - (Benefits of rural location!) & 24 MB Sat
Antivirus
MSE
Other Info
Teaming 2 GB network connection to Wired 1GB switch.
Connected to 37TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB, 4TB & 16TB Terastations)
JCPrich said:
kegobeer said:
Are you installing x86 or x64? Are you using upgrade media, or a full retail version? Are you supplying SATA/RAID drivers when asked during the installation? Are you using the SATA2 or GSATA2 connector for your drive? Have you selected RAID or AHCI in the BIOS?
Click to expand...

i am installing the 64 bit version, the upgrade version. i am trying to supply the drivers, but nothing seems to work. i'm using the SATA2 connector, and i have tried AHCI SATA mode and AHCI eSATA ctrl mode (no idea what AHCI is, just trying different stuff). i've gone to gigabyte's website and downloaded drivers and burnt it to a cd...doesn't work.
i've switched the eSATA ctrl mode back to IDE and i'm trying it again, but this installation program is taking forever; seriously 15-20 minutes every time just to get to the 'no drives were found' screen. what the hell?
Click to expand...

Which drivers are you trying to use? If you are using the Intel SATA2, you'll need to use the P55 drivers, so you have to download the Intel SATA drivers from the website. Also, have you reviewed the manual? The manual lists the correct BIOS settings for the Intel SATA2 connectors.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
I built a pc with a 2 terabyte SATA hard drive and installed Windows7 on it no problems.I partioned the drive later.Dont know why your having issues.I did nothing to my bios either.
 

My Computer

OS
Windows 7 Ultimate
CPU
AMD 64 X2 Dual core
Motherboard
MSI
Memory
3 Gig DDR2
Graphics Card(s)
NVIDIA GeForce 660
Sound Card
onboard
Monitor(s) Displays
AOC 17W
Screen Resolution
1440X1900
Hard Drives
SATA 500 Gig Seagate
IDE 160 Gig Maxtor
PSU
450watt
Keyboard
Microsoft wireless keyboard
Mouse
Microsoft QVA-00001 Wireless Laser Mouse 6000
Internet Speed
Cable 13 meg
JCP:

Since you have more than 1 PC I suggest that you DL GParted and try to partition the HDD with it prior to installation.

GParterd (Gnome Partition Editor) is free open source sw. It DL's as an iso file and once burned to CD is a live CD... boot straight from it and see if you create and format partitions.

You havent told us if you are new to building PCs, so I'm being simple and basic here... I learned a great trouble-shooting method known as the KISS method years ago,
KISS=Keep It Simple Stupid!

You should probably use AHCI SATA mode... eSATA is for externel SATA... also just trying to help, are you sure you have both the data and power cables plugged into both drives? Also you didnt accidentally plug HDDs into SATA spot on mobo?
 

My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
Darryl Licht said:
Also you didnt accidentally plug HDDs into SATA spot on mobo?
Click to expand...

yes, the HDD is is plugged in the SATA port on the motherboard. should it not be?

btw it's a 1tb hdd, and i've tried the drivers on gigabyte's website, but to no avail.
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
Please list the steps you've taken, and be sure to not leave anything out. A list like this would help:

1. Boot DVD
2. At first screen, asked to insert driver disk.
3. Etc, etc, etc.

That will help us understand what you are doing. Also, have you reviewed the manual to make sure you have the correct BIOS configuration? Have you checked out the Gigabyte website to see if they have a support forum available?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
have u plugged the boot harddrive into the primary sata port (sataii_1(port0))? as far as i know u can't just stick the lead in any available port.
 

My Computer

OS
Windows 7 Ultimate 64Bit
CPU
AMD Athlon x4 650 3Ghz
Motherboard
ASUS
Memory
4gb
Graphics Card(s)
ATI Radeon 3000 series Onboard
matt0978 said:
have u plugged the boot harddrive into the primary sata port (sataii_1(port0))? as far as i know u can't just stick the lead in any available port.
Click to expand...

yes, it is in the first available port, which is SATA2_1 i believe.

as for the windows installation, everything goes smoothly until i get to the 'where do you want to install?' screen. it says 'no drives were found'

i can go to load drivers, but none of the ones i've tried have worked. i am never directly asked to load drivers.

downloading GParted right now. will i be able to boot and format it on the new computer?
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
JCPrich said:
matt0978 said:
have u plugged the boot harddrive into the primary sata port (sataii_1(port0))? as far as i know u can't just stick the lead in any available port.
Click to expand...

yes, it is in the first available port, which is SATA2_1 i believe.

as for the windows installation, everything goes smoothly until i get to the 'where do you want to install?' screen. it says 'no drives were found'

i can go to load drivers, but none of the ones i've tried have worked. i am never directly asked to load drivers.

downloading GParted right now. will i be able to boot and format it on the new computer?
Click to expand...

and not that i think ur stupid :huh: but u've plugged the power lead in too?
 

My Computer

OS
Windows 7 Ultimate 64Bit
CPU
AMD Athlon x4 650 3Ghz
Motherboard
ASUS
Memory
4gb
Graphics Card(s)
ATI Radeon 3000 series Onboard
yep, the hdd is seen in the bios and in other tools, just not windows 7 installer
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
I just remembered that the 8.9 version of the Intel Matrix Storage Manager doesn't work for crap with Windows 7. I recall I similar install issue on an Asus board with the Intel SATA driver.

Try using the 8.8 version:

64-bit Floppy Configuration Utility

It solved the install problem for the Asus board - hopefully it'll do the same for you.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
alright, i formatted the drive in gparted and it finally showed up! thanks for the help yall
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
windows 7
CPU
intel core i5
Motherboard
gigabyte p55 ud3r
Memory
ocz obsidian ddr 1600 (4gigs)
Graphics Card(s)
radeon hd 5770
Sound Card
n/a
Monitor(s) Displays
1680x1050
Hard Drives
seagate barracuda 7200.12
PSU
corsair 750tx 750 watt
Case
nzxt beta
Cooling
stock
JCPrich said:
Darryl Licht said:
Also you didnt accidentally plug HDDs into SATA spot on mobo?
Click to expand...

yes, the HDD is is plugged in the SATA port on the motherboard. should it not be?

btw it's a 1tb hdd, and i've tried the drivers on gigabyte's website, but to no avail.
Click to expand...
I meant to say: you didnt accidentally plug HDDs into SATA RAID port...
u want the HDDs in regular SATA spot, unless u want RAID.
 

My Computer

Computer Manufacturer/Model Number
Homebrew PC - "Alpha_Dawg"
OS
Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
CPU
Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4GB DDR2 800MHz (PC6400) OCZ Reaper
Graphics Card(s)
Nvidia GE Force 8800 GTS
Sound Card
Asus Xonar DX
Monitor(s) Displays
Samsung SyncMaster 2333HD
Screen Resolution
1920 x 1080
Hard Drives
WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache
PSU
PC Power & Cooling Silencer 750
Case
Gigabyte 3D Aurora
Cooling
Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec)
Keyboard
MS Natural Wireless KB
Mouse
MS Wireless Mouse
Internet Speed
50 mbps down/5 mbps up
Other Info
AVerMedia - AVerTVHD G2 Dual Tuner Card
GParted worked for me too!

I just want to say thanks to Darryl for posting your suggestion on using GParted. I had the same problem as JCPrich, I assembled a PC brand new and couldn't get Windows to see the hard drive. I was hoping that the Windows boot CD would give me the option to partition the disk, but to no avail. I stumbled on this thread in a search, and GParted worked for me as well. I'm still working on my expertise in PC building so this helped a lot. Thanks!
 

My Computer

OS
Windows 7
JCPrich said:
alright, i formatted the drive in gparted and it finally showed up! thanks for the help yall
Click to expand...

I hve the same thing problem as you, how did you formatted your drive in gparted?
 

My Computer

OS
Windows 7
CPU
AMD phenom II x4
Motherboard
GIGABYTE 890GPA-UD3H
Memory
4g
Graphics Card(s)
none
Sound Card
none
Hard Drives
500gb sata hard drive
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