eMachines E525 no sound in 64bit version of 7

S

samspin

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This laptop (eMachines E525) came pre-installed with Vista Basic, and I wiped it and put 7 32-bit on, with no problems. After a month I decided to try 64-bit and found that the sound no longer works. Microsoft's default driver was "High Definition Audio Device" . I have tried the manufacturers download site for this laptop, and I wound up with a Realtek HD Audio Device driver, and it was listed as for Windows 7 x64 Professional, so I definately have the right driver. I installed the driver, restarted, and tried playing music. Still no sound. I even tried plugging headphones in. Nothing. On going to Control Panel and looking at the "Realtek HD Audio Manager" it seems to recognize when I plug the headphones in and take them out, but still no sound! I don't know what's wrong here! I do have a set of USB speakers and those of course work as they are a different Audio Device, but that isn't a long term solution as I need to take the laptop around alot and only have 2 USB ports! Anyone have any ideas? I'd rather not have to rewipe again and go back to 32 bit Windows...
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel
Computer Manufacturer/Model Number
eMachines E525
OS
Windows 7 64-bit
CPU
Intel
Motherboard
eMachines
Sound Card
Realtek HD Audio
Hard Drives
500GB Samsung
Type audio into your start/search field and go to the Realtech HD Audio Manager. Check whether any of the settings are odd.
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
samspin said:
This laptop (eMachines E525) came pre-installed with Vista Basic, and I wiped it and put 7 32-bit on, with no problems. After a month I decided to try 64-bit and found that the sound no longer works. Microsoft's default driver was "High Definition Audio Device" . I have tried the manufacturers download site for this laptop, and I wound up with a Realtek HD Audio Device driver, and it was listed as for Windows 7 x64 Professional, so I definately have the right driver. I installed the driver, restarted, and tried playing music. Still no sound. I even tried plugging headphones in. Nothing. On going to Control Panel and looking at the "Realtek HD Audio Manager" it seems to recognize when I plug the headphones in and take them out, but still no sound! I don't know what's wrong here! I do have a set of USB speakers and those of course work as they are a different Audio Device, but that isn't a long term solution as I need to take the laptop around alot and only have 2 USB ports! Anyone have any ideas? I'd rather not have to rewipe again and go back to 32 bit Windows...
Click to expand...

Hi and welcome SAm

Can we check out device manager to mkae sure it is instalaled and working correctly. (type device manager in search) Go to the sound tab and look for the device. Make sure its present and does not have a yellow triangle on it. Also look for any "unknown devices" with yellow on them.

Also while in device manager>sound>your device>right click>properties>details>hardware ids. Use the pull down to get these strings. Drop those strings in googe and it will ID the exact device

Hope this helps

Ken J+
 
Last edited:

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Update??

Hi.

I have the exact same issue on a eMachines G525.

Vista Home Premium preinstalled works fine.

Windows 7 64bit - No sound. All devices seems to be fine. have the RealTek Audio, can even see the Soundbar moving when testing, but no sound in speakers, or headphone.

Did you resolve the issue?

Kind regards,

Brian A. Weje
MCT
 

My Computer My Computer

At a glance

Windows 7 64 DK
OS
Windows 7 64 DK
Comfirm that a BIOS upgrade works!

Thank you very much!!
 

My Computer My Computer

At a glance

Windows 7 64-Bit
OS
Windows 7 64-Bit
Thanks very much!!!

Hello comunity, this is my first post here. ;)
Sorry for my bad english... I'm german :)
-------------------------------

After upgrading the BIOS of my eMachines G725, the sound finally works.
Thanks very much, ms77!!!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i5
Computer Manufacturer/Model Number
HP Pavilion g6
OS
Windows 7 Home Premium x64
CPU
Intel Core i5
Cheers, have had this problem for ages :) Didn't even know that a bios could be updated via a windows exe !
 

My Computer My Computer

At a glance

Pyrénées-Orientales
Computer type
PC/Desktop
OS
Pyrénées-Orientales
Thanks this helped too, for an emachines E525 windows 8.1.
 

My Computer My Computer

At a glance

Windows 8
Computer type
Laptop
Computer Manufacturer/Model Number
emachine
OS
Windows 8
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