HDMI Input not filling monitor in applications

Spaldy

New member
I've just built a new computer with Windows 7 and a gigabyte brand radeon HD4890 and have been having the same issue as some other users with regard to the over/underscan.

I managed to correct the inch or so of unfilled space when displaying the desktop by using the under/overscan utility in CCC (thanks to info on this forum ^_^) but found that the problem still exists when I ran my first full-screen applications.

I installed, updated, and ran Spore: Galactic Adventures to take a look at how my system was going to handle everything, but found that the dreaded inch was back. The really odd thing was that when I switched Spore to windowed mode, the inch had gone and I could maximise to full-screen. Of course, the window header and taskbar kind of detract from the game, but this isn't necessarily an issue for Spore (which can hardly be described as immersive).

I am, however, concerned that this issue may pop up in other games where the window header and taskbar will detract from the game (if it operates well in windowed mode at all).

I plan on investigating further later today, possibly in the direction of motherboard and chipset drivers, but also testing with other games. Just wondering if anyone had any thoughts on what could be going wrong here.

Cheers
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel 5 750 @ 2.6Ghz
Motherboard
Gigabyte GA-P55-UD4P
Memory
4 (2x2) GB, DDR3
Graphics Card(s)
Gigabyte Radeon HD4890 PCIE
Sound Card
Integrated
Monitor(s) Displays
AOC 2434pw
Hard Drives
Western Digital WD15EADS 32MB Cache 1.5TB SATA 2
PSU
Case standard (500W)
Case
Cooler Master Gladiator 600
Cooling
2 on case fans, stock cpu fan, gpu fan
Keyboard
Logitech Media 600
Mouse
Logitech MX518
See if the tv itself has an underscan/overscan setting.

If so, use that and don't use any overscan in CCC at all.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Is this the web site you downloaded From?
Drivers & Support | GAME.AMD.COM

Also"
Try ccleaner for the uninstall, if that does help, try driver sweeper from guru3d.

Guru3D - Driver Sweeper (Setup) download from Guru3D.com

uninstall all ati product that is possible from uninstall panel, install driver sweeper, boot into safe mode, run driver sweeper, check the box for ATI run the cleaner, it will ask to reboot after words, boot into normal windows, run ccleaner "clean & registry cleaner in ccleaner" reboot.

Catalyst tweakguide: TweakGuides.com - ATI Catalyst Tweak Guide
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
@torrentg - My monitor (AOC 2434pw) doesn't seem to allow that as an option, and the HDMI input doesn't allow me to stretch or refit the screen as I please (which I'm told is typical of digital input).

@reghakr - Yup, got the catalyst center and drivers straight form ATI, which helped solver the original overscan problem on the desktop. I did perform your sequence, though - cleaned everything out then reinstalled the drivers. I did note that the maximum reported refresh rate has increased (which is nice) but I've still got the black bars in the application I mentioned.

I did note also another forum post elsewhere on image scaling and have double checked under CCC that image scaling for this display is set to "Scale image to full panel size" and still no change.

Kind of at a loss as to what's going on here, given how everything's fine while on the desktop and only seems to hiccup during games. If anyone has any further suggestions, that'd be super.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel 5 750 @ 2.6Ghz
Motherboard
Gigabyte GA-P55-UD4P
Memory
4 (2x2) GB, DDR3
Graphics Card(s)
Gigabyte Radeon HD4890 PCIE
Sound Card
Integrated
Monitor(s) Displays
AOC 2434pw
Hard Drives
Western Digital WD15EADS 32MB Cache 1.5TB SATA 2
PSU
Case standard (500W)
Case
Cooler Master Gladiator 600
Cooling
2 on case fans, stock cpu fan, gpu fan
Keyboard
Logitech Media 600
Mouse
Logitech MX518
I can'y berify yjis............

I had a similar problem with my HD 4850 when switching from vista to win7.

I actually found a fix inside the ATI Catalyst Control Center. Open CCC and somewhere in the display configuration for your monitor ensure that there is no over/underscan.

For some reason my CCC had a small degree of underscan turned on which led to the black bars you mentioned.

A word of caution, when you start your games up and pick the native resolution the underscan may show up again.

Just turn on any options for windowed mode and/or full screen and then turn off windowed mode again and the black bars should go away. Hope that helps!
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Thanks for that, but doesn't seem to set me right, either.

I tried as you mentioned, both while running in full screen and windowed, and in both cases the CCC showed underscaling at 0%.

I'm thinking I should probably query the ATI support center to see what's going on (hopefully it's a known issue that can be resolved easily)
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel 5 750 @ 2.6Ghz
Motherboard
Gigabyte GA-P55-UD4P
Memory
4 (2x2) GB, DDR3
Graphics Card(s)
Gigabyte Radeon HD4890 PCIE
Sound Card
Integrated
Monitor(s) Displays
AOC 2434pw
Hard Drives
Western Digital WD15EADS 32MB Cache 1.5TB SATA 2
PSU
Case standard (500W)
Case
Cooler Master Gladiator 600
Cooling
2 on case fans, stock cpu fan, gpu fan
Keyboard
Logitech Media 600
Mouse
Logitech MX518
Just as an update, I tried running a few more programs, and the black-space disappears if I dial down the resolution to 1680x1050 on any game that's displaying them.

A game that runs in windowed mode with borders and headers removed (such as WoW) can run at full native resolution fine, but only in such a windowed mode.

Really weird that I can't run other games at full native resolution on the 4890, which is something I will have to chase up at some point, but this seems to be the quickest (and perhaps dirtiest) fix I can figure out at the moment.
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel 5 750 @ 2.6Ghz
Motherboard
Gigabyte GA-P55-UD4P
Memory
4 (2x2) GB, DDR3
Graphics Card(s)
Gigabyte Radeon HD4890 PCIE
Sound Card
Integrated
Monitor(s) Displays
AOC 2434pw
Hard Drives
Western Digital WD15EADS 32MB Cache 1.5TB SATA 2
PSU
Case standard (500W)
Case
Cooler Master Gladiator 600
Cooling
2 on case fans, stock cpu fan, gpu fan
Keyboard
Logitech Media 600
Mouse
Logitech MX518
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