Screen goes black after 10 minutes - HELP please

sushiman

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Have a new HP 300 Touchsmart computer ( less than a week old ) and I have disabled the screensaver thinking it would solve the problem I am having , but the problem still exists . While I am watching a Youtube or other video the screen will dim slightly and a few minutes later go black . If I move the mouse the screen will return to normal . Anybody know how I might be able to fix this via some setting or other way ? Thanks in advance .
 

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Windows 7 Premium
OS
Windows 7 Premium
IF you already checked it's not screensaver, then it have to be power options. See attached image.

Kari
 

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My Computer My Computer

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Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Change your power plan. Control Panel -> Hardware and Sound -> Power Options

Aww Kari beat me to it. :)
 

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Windows 7 x64Intel Core i7 930OCZ 6GBkit OCZ3G1600LV6GK 8-8-8-24-2T 1.65V(2) HIS ATI Radeon HD 5770 CROSSFIRE (H577QT1GD)
Computer Manufacturer/Model Number
Built by Mark
OS
Windows 7 x64
CPU
Intel Core i7 930
Motherboard
Gigabyte GA-X58A-UD3R Bios F5
Memory
OCZ 6GBkit OCZ3G1600LV6GK 8-8-8-24-2T 1.65V
Graphics Card(s)
(2) HIS ATI Radeon HD 5770 CROSSFIRE (H577QT1GD)
Sound Card
On board Realtek HD
Monitor(s) Displays
Samsung SyncMaster 2343 22" Wide Screen
Screen Resolution
2048x1152
Hard Drives
Two Western Digital 320 Gig Blue series WDC WD3200AAKS-00L9A0
PSU
Corsiar 750 watts TX750W
Case
Antec NINE Hundred Two (air filters & adjustable fan speed)
Cooling
Cooler Master Hyper 212 Plus CPU cooler
Keyboard
Logitech
Mouse
Logitech MX310
Internet Speed
20 meg down/ 5 meg up
Other Info
Hewlett Packard Deskjet 932C printer
Epson 4990 Photo scanner
Kari and Belikexp - arigato ! :)

I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !
 

My Computer My Computer

At a glance

Windows 7 Premium
OS
Windows 7 Premium
Kari and Belikexp - arigato ! :)

I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !

Dummy questions is fine, we like to help everyone.

See you around a little bit more often.
 

My Computer My Computer

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Windows 7 Ultimate 64 bit Signature EditionIntel Core 2 Due T85003GBNot sure
Computer Manufacturer/Model Number
Acer Aspire 6930
OS
Windows 7 Ultimate 64 bit Signature Edition
CPU
Intel Core 2 Due T8500
Motherboard
Not sure
Memory
3GB
Graphics Card(s)
Not sure
Sound Card
Not Sure
Monitor(s) Displays
16"
Screen Resolution
1366 x 768
Hard Drives
320GB
PSU
Battery / Power Pack
Case
Laptop
Cooling
Air
Keyboard
Built in
Mouse
Built in
Internet Speed
1.5MBs down.
Other Info
These are my laptop specs!
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