BSOD at start (video driver....)

seanster

New member
I've been trying to resolve a BSOD at startup error.

Win 7 Ultimate on newly formatted HD.

1. have installed updated chipset and bios on MB.
2. Installed Win 7 and got BSOD (pointing to nvlddmkm.sys)
3. removed video driver and restarted with generic driver...system booted fine.
4. Let win 7 update, and got BSOD again, pointing to nvlddmkm.sys
5. again reverted to generic, and this time updated using the nvidia driver executable file on their website.
6. BSOD pointing to nvlddmkm.sys
7. verified that memory, MB, etc. was part of the approved set from ASUS.

My hardware:

ASUS P6T6 WS Revolution with anywhere from 2 to 6 gig, depending on when I tested it.

Core i7 920 cpu

Nvidia GTX 285 video card

1TB SATA HD in IDE mode. (Someone previosuly told me to try AHCI, which was a red herring)

Anyone have thoughts about what to try next? I'm using the 64-bit version of Win 7, but have the same issue when I have tried the 32-bit version.

Have also tried one rev back of nvidia drivers, with same results. I can run Win 7 in generic video driver mode, but it crashed if I try to use the manufacturer's driver for the video card.

Thanks in advance.

EDIT: Added minidump file, per the kind link below on how I should have asked for help.
 

My Computer

OS
xp

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
STOP 0x116 information: BSOD Index

Simple to troubleshoot, difficult to fix
Check:
- BIOS (update to the latest version)
- drivers (Uninstall the current drivers, then install the latest version for Win7 x64 from NVIDIA DRIVERS 195.62 WHQL )
- temp's (check the card temps. Open the side of the case and point a fan at the card to see if that helps)

If none of this helps, then try another video card.

We've seen a lot of these recently - so I'd think about using System Restore to set the system back to before the crashes started.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
STOP 0x116 information: BSOD Index

Simple to troubleshoot, difficult to fix
Check:
- BIOS (update to the latest version)
- drivers (Uninstall the current drivers, then install the latest version for Win7 x64 from NVIDIA DRIVERS 195.62 WHQL )
- temp's (check the card temps. Open the side of the case and point a fan at the card to see if that helps)

If none of this helps, then try another video card.

We've seen a lot of these recently - so I'd think about using System Restore to set the system back to before the crashes started.

Just for my own clarity, will you please tell me where you saw that it was a
STOP 0x116 error?

I see "STOP: 0x1000007e" near the bottom of a "regenerated" blue screen, using one of the tools I downloaded. I'm not sure what to do with it, though.

thanks!
 

My Computer

OS
xp
We're guessing because you haven't posted the .dmp yet, as in the link I posted.

So we can say with greater accuracy once you do that.

Actually, right after you posted the link, I posted the dump files. (thanks for the link, BTW!)

I've posted them here again, in case that is easier.

thanks in advance!
 

My Computer

OS
xp
Did you add the .dmp file later on in an edit? Weird, because I didn't think it was there first time. I was guessing.

Anyhow...I'm checking it now.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Did you add the .dmp file later on in an edit? Weird, because I didn't think it was there first time. I was guessing.

Anyhow...I'm checking it now.

nah...I didn't know about the dump files until you posted....I added it after you kindly sent the link.

:geek:
 

My Computer

OS
xp
I would simply uninstall the driver in the normal method. Use Driver Sweeper from www.guru3d.com to further clean all NVIDIA stuff.

Extract from the latest driver download to C:\NVIDIA. Close installer after this happens.

Reboot to safe mode and install only the driver using the device manager.

Test like this and see how it goes.

I'd like to see these drivers get updated as well:

Code:
Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
netr28ux netr28ux.sys Wed Feb 25 21:49:17 2009
This will take care of the networking one for you:

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=5&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#RTL8111B/RTL8168B/RTL8111/RTL8168%3Cbr%3ERTL8111C/RTL8111CP/RTL8111D%28L%29%3Cbr%3ERTL8168C/RTL8111DP/RTL8111E%3Cbr%3ERTL8105E

Install "Win7 32/64 Auto Installation Program"
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Thanks for the suggestions!

sigh....

I did the following:

1. booted into safe mode
2. updated the realtek driver.
2. uninstalled the nvidia card using the device manager.
3. ran driver sweeper and cleaned the nvidia stuff from the win 7 install
4. opened driver manager and installed the 195.62 driver using driver manager.
5. rebooted into normal mode....and....
6. BSOD again.

My computer hates me... :cry:
 

My Computer

OS
xp
This is still on the system:

Code:
Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009

Also, fill in your system specs so we can make further suggestions.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Don't update drivers in Device Manager - Windows Update supplies those drivers, and they aren't the most current one's available. And what happens if the driver that you have installed is the latest one - and it's corrupted?

First, download the latest driver from the website of the manufacturer of the hardware device (RealTek in this case). Realtek
Then uninstall the current RealTek drivers - first by using Control Panel...Programs...Uninstall a program, then by using Device Manager.
Then install the freshly downloaded drivers.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Don't update drivers in Device Manager - Windows Update supplies those drivers, and they aren't the most current one's available. And what happens if the driver that you have installed is the latest one - and it's corrupted?

First, download the latest driver from the website of the manufacturer of the hardware device (RealTek in this case). Realtek
Then uninstall the current RealTek drivers - first by using Control Panel...Programs...Uninstall a program, then by using Device Manager.
Then install the freshly downloaded drivers.

I actually used device manager, but pointed it at the location where I had put the latest driver set downloaded from the net.

Unfortunately, none of the techniques/drivers have worked for me so far. I suppose it could still be a bad video card, but the card has worked beautifully in XP, in all modes.

sigh....
 

My Computer

OS
xp
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