printers wont install drivers

madrespex

New member
So I am having a problem, I have tried everything. Uninstall , reinstall, plug in for my two printers. Which are, brother hl2170w and my hp deskjet 3845. They were working perfectly fine before I upgraded to 7 ultimate. Now i connect and it detects then installs attempt to installs the drivers, then it fails. It keeps failing saying that it has installed the driver but still asks me to troubleshoot. Cannot find out what is wrong. These two printers are supported and should have installed properly with no problems. I even tried downloading drivers off of the brother website and installing it like that, but that still doest not work. The hp one is just not installing even though windows tries, it says error. I am so pissed, I have tried all. I need my damn printers working so I can print out my work!
btw. I upgraded my windows, didnt do a clean install from vista home.
 

My Computer

OS
7 ultimate
Is print spooler service running and set to automatic?

Is it installed under "other devices " in device manager.

If so , rt click it and update drivers - browse to the drivers you downloaded.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
I think it would help in getting responces if you would fill in your system specs and choose which printer you want to install on that system. Go to your user cp at top of page click on it then to edit system specs. Also include 32 or 64 bit version. This is also another case of an upgrade and not a clean install. Meaning a lot of programs are left on your system from the upgrade. I think if you go at this 1 at a time you'll get more help. Fabe
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
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