Blue death screen n minidumps

steve208

New member
Hi All

I'm new to the blue screens but after a clean install of win 7 64 bit i now have them. Below are the error code i get Also very frustrating is that i cant access the minidump it creates when i click on them it asks what i want to open them with do i needanother piece of software to open them. Thanks

BCP CODE 7f
BCP1 0000000000000008
BCP2 0000000080050031
BCP3 00000000000006f8
BCP4 FFFFF80002CDA591 (COULD BE FFFFF80002C8D591 )

i have run memtest86 v4 which says no problems
 
Last edited:

My Computer

OS
Windows 7 64 bit
CPU
intel i5
Memory
4 gig
First:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Next:
Upload Dump Files
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
{Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.}

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Hi usasma

Thanks for the help, i have run memtest no errors reported, have run hard disc check all fine, have followed your easy to follow help & uploaded mem dump to this post, will run malware test next. Thanks
 

My Computer

OS
Windows 7 64 bit
CPU
intel i5
Memory
4 gig
BugCheck 7F, {8, 80050031, 6f8, fffff80002c8d591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Followup: MachineOwner

All the dmp's point to the same thing. From what I could read about this problem it's either the Nvidia network access manager causing problem or if you have "Zone Alarm" installed you need to uninstall it completely which should fix this problem.

Source: NetIo.sys causing my windows to BSOD? The mods at Technet even referred to this forum for the fix.

This is the link form the Technet forum pointing back to this forum for the fix. Read to the end.

http://www.sevenforums.com/crashes-debugging/37399-bluescreen-after-connecting-company-network.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Thanks chev65 i will uninstall zonealarm & read the links thanks a lot for help.
 

My Computer

OS
Windows 7 64 bit
CPU
intel i5
Memory
4 gig
Good luck with that Steve, the fact that you have Zone Alarm installed makes this fix seem more plausible.

I believe there is a newer version of Zone Alarm that may work for you. Let us know if uninstalling the older version fixes the problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Thanks chev65, my zonealarm was the newest version available, just downloaded from there web site, but we will see if uninstall sorts out. Thanks
 

My Computer

OS
Windows 7 64 bit
CPU
intel i5
Memory
4 gig
What is strange is that Zone Alarm seems to only be crashing with certain types of network set ups and not others.
There are so many problems with AV software lately it's hard to keep up with which ones are causing crashes on which systems.

The guy did say this after he finally got it uninstalled. Haven't had a single crash since I uninstalled ZoneAlarm.
So I think this issue is solved


Lets hope so anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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