cannot clean install windows 7 64 bit

O

oaktree

New member
Happy new year to all!

I clean installed windows 7 32 bit on my pc. I now want to upgrade to 64 bit version, I understand that this has to be a clean install, but when I insert the 64 bit version DVD and restart, the DVD does not boot and show the installation menu. It instead loads the already installed 32 bit version from HDD.

I made sure the boot sequence is in the right order. DVD first and HDD second.

However the 32 bit DVD boots fine from the DVD.

What could be wrong here...? Please guide..I am newbie..

Thanks in advance!
 

My Computer

OS
Windows 7 32 bit
Error see below
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
You have to get into bios, depending on the brand of your computer, you either repeatedly hit f2 or f12 during boot. This will bring you to bios. In Bios look for boot from DVD/CD. It is now set to boot from HD. Once this is set shut down, put DVD in drive and boot up. Look in your manual sometimes you have to hit any key during boot. ck this out too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
oaktree said:
Happy new year to all!

I clean installed windows 7 32 bit on my pc. I now want to upgrade to 64 bit version, I understand that this has to be a clean install, but when I insert the 64 bit version DVD and restart, the DVD does not boot and show the installation menu. It instead loads the already installed 32 bit version from HDD.

I made sure the boot sequence is in the right order. DVD first and HDD second.

However the 32 bit DVD boots fine from the DVD.

What could be wrong here...? Please guide..I am newbie..

Thanks in advance!
Click to expand...

This has nothing to do with your install but needs to asked so everyone who wants to help you has the full information.
You never said that you checked your hardware to see if it was 64 bit compatable. Have you done this? Many people install 64 bit and find out later that the hardware doesn't support it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 10 Pro
CPU
Intel i5
Motherboard
I have a fatherboard
Memory
I'm old and lost a few chips
Graphics Card(s)
Yup
Sound Card
Yup
Monitor(s) Displays
Samsung 32" UHD
Screen Resolution
3840 x 2160
Hard Drives
Samsung 860 EVO drives
PSU
450 Watt and some fans that blow
Case
Small tower
Cooling
Yes I am cool. lol
Keyboard
Who needs a keyboard?
Mouse
Logitech Laser G7 wireless
Internet Speed
Zippy fast UP and DOWN
Antivirus
I got a shot
Browser
The new Improved EDGE 2020
Thanks Rich 46, Yes In the BIOS, the boot sequence is set to DVD first. When I insert the 64 bit DVD and restart, the bios prompts me to press any key to boot from CD/DVD, but after that nothing happens and it just loads the HDD installed version...
 

My Computer

OS
Windows 7 32 bit
Are you using a store bought DVD?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Yes, I am using a store bought DVD, the box has both 32 bit and 64 bit versions on two different DVDs...
 

My Computer

OS
Windows 7 32 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
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