WMC7 and any type of remote

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rlmadia

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I have Windows Media center 7, Pinnacle 800i tuner card that recognizes QAMclear and a FIOS STB (QIP 2500-03) and FIOS remote.

Before MCE7 starts searching for the TV Signal it clearly states to make sure my IR receiver and remote are activated, STB is plugged, etc. etc. I assumed that meant my STB and FIOS remote.

MCE 7 recognizes the tuner after the channel scan (when it tells me to choose a channel I can see a preview stream on channel 3), I choose that option and hit next, but then when it comes to the IR Receiver it says IR receiver not recognized. Try again.

If I purchase an IR receiver, will I also need a matching remote control and give up the FIOS remote? I don't have the money to be guessing, so I was hoping someone else had this situation occur. It seems to me you would need a remote that is MCE 7 compatible as well as compatible with the IR receiver.

I did find a pinnacle remote for $38 from tigerdirect,com that I think will work.
 

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I suggest that you only use the TV Tuner manufacturer's recommendation for a remote, ie, many sites do not properly note what version of Windows a remote works with or what tuners, etc. Ask Pinnacle. (BTW, it's ClearQAM).

Let us know as others may review this post.
 

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OS: Windows 10 Pro x64
@derekimo

Are you also using the same TV Tuner? Your HW spec.'s say you are using a Hauppauge.
 
AngelProcesser said:
@derekimo

Are you also using the same TV Tuner? Your HW spec.'s say you are using a Hauppauge.
Click to expand...

No. I'm using the Hauppauge. I was just suggesting that because I didn't have any problems with media center recognizing it. It was a suggestion because they said MC was not recognizing the remote.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
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Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
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Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
in response

Hello, so even though ther remote says Vista on the link you attached, it works with Win 7/MCE 7?

I have a remote that came with the tuner card as well as the IR receiver, but I think my FIOS STB overrides it when it comes to MCE 7.

The tuner card did come with Tv Center Pro, but when that program scans the channel it only finds Channel 3 and no EPG downloads, so you can only record what you are currently watching, you can't schedule a recording. Hence, why I was trying MCE.
My biggest concern is spending a lot of money trying various solutions to make it work. Neither the tuner card company or FIOS have been much help.
 

My Computer My Computer

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Windows 7Quad core Phenom 644GB
Computer Manufacturer/Model Number
gateway dx4200-09
OS
Windows 7
CPU
Quad core Phenom 64
Memory
4GB
Monitor(s) Displays
AOC 22"
Hard Drives
640 GB
Yes it works on my 7 home premium 64 bit, my card came with it's own remote too but I have a STB and the remote that came with the card didn't work on the STB so I got that one and it works fine for me.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
You may have 'overwritten' some required setup files or reg entries when you installed the third party software which is not required at all now with W7 WMC. Uninstall all of it and try again and if that does not work contact Pinnacle for a full uninstall utility and/or instructions.
 
AngelProcesser said:
You may have 'overwritten' some required setup files or reg entries when you installed the third party software which is not required at all now with W7 WMC. Uninstall all of it and try again and if that does not work contact Pinnacle for a full uninstall utility and/or instructions.
Click to expand...

I would have to agree with you there AngelProcesser, I just let 7 install the driver and set up Media Center to do all my recording, no need for anything else.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
do you mean....

Hi AngelProcesser, Do you mean uninstall the TV Center Pro software that came with the tuner card?

If I can ask, how does that software interfere with WMC7 seeing an IR receiver and remote?

Just an additional note, the tuner card did come with an IR receriver but the jack is smaller than the one on the back of the STB box, or I was going to try and use that one, but no luck..
 

My Computer My Computer

At a glance

Windows 7Quad core Phenom 644GB
Computer Manufacturer/Model Number
gateway dx4200-09
OS
Windows 7
CPU
Quad core Phenom 64
Memory
4GB
Monitor(s) Displays
AOC 22"
Hard Drives
640 GB
I'll give you my opinion on that, Yes I would uninstall that software and just use Media Center for your TV needs, you don't really need two apps to do the basically the same thing.
As for the STB, on mine I had to start the MC set up using the STB remote and then when prompted finish with the one I mentioned above.
Also like mentioned earlier I don't have your same card so these are just my opinions and what worked for me.
If you still have questions or want to know more, don't hesitate to ask there's always someone here to help.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
STB remote

what do you mean you used the STB remote up until you had to use the new remote you mentioned.

When I open WMC7, I just click on set up tv and it walks me through the process. I never once had to use the remote. Maybe I am doing something wrong.

I have the coax line coming into the STB, from the STB to the tuner card. I did not use the S-video to RCA cable adapter that cam with it, didn't think I needed that.

I did try just using the coax and set up as antennae not cab le, and a program guide did appear and I got 1 channel, but when I clicked on the program guide it said that channel had no tv signal, but that was the first time I got a guide to appear. Boy is this rough....
 

My Computer My Computer

At a glance

Windows 7Quad core Phenom 644GB
Computer Manufacturer/Model Number
gateway dx4200-09
OS
Windows 7
CPU
Quad core Phenom 64
Memory
4GB
Monitor(s) Displays
AOC 22"
Hard Drives
640 GB
It will scan your setup and see if you have a STB hooked up and then ask if that's the setup you want to run.

You may not need a remote with your STB, I had to use one to get more than basic cable.
 
Last edited:

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
correct

That's exactly what it did ask me and it looked all correct until that damn IR Receiver hardware not found message came up.

I'll try uninstalling the other software and see if that helps, but I do hope it's just a simple fix and I just need a remote

One quick question, is your service ClearQam?
 

My Computer My Computer

At a glance

Windows 7Quad core Phenom 644GB
Computer Manufacturer/Model Number
gateway dx4200-09
OS
Windows 7
CPU
Quad core Phenom 64
Memory
4GB
Monitor(s) Displays
AOC 22"
Hard Drives
640 GB
To be honest I'm not exactly sure, My cable provider is Comcast and I needed my STB to receive channels above 34. My understanding of ClearQam is it's a digital signal, other than that, I'm sorry but I can't give you a better answer.
I hope you get it all sorted out.
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
derekimo- it worked perfectly

Hello, thank you. I got tyhe remote today and programmed it an wa la.. both rmotes actually work.

I probably only need the trnsmitter and not the remote, but it can't hurt to have both.

thanks
 

My Computer My Computer

At a glance

Windows 7Quad core Phenom 644GB
Computer Manufacturer/Model Number
gateway dx4200-09
OS
Windows 7
CPU
Quad core Phenom 64
Memory
4GB
Monitor(s) Displays
AOC 22"
Hard Drives
640 GB
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