Vertical bars on sides of 16:9 picture?

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leif

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I got a new windows 7 premium 64 bit laptop. So far I just downloaded divx preview and AC3. When playing some of my 720p mkv's in WMC/WMP there is vertical black bars on the edge of both sides of image. The picture is being squished towrards the middle by black bars. I can play these videos fine using VLC media player and the movie takes up the whole screen. How can I make wmp/wmc stop doing unnessessary cropping! I don't know why but it only does it on some of my movies and not others
 

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Welcome leif, These are the settings I'm using and it fits my screen. Might help you out.
 

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Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
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Self Built
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Intel I5-2500K @3.3GHz
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Asrock P67 Extreme4
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Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
when you say you downloaded AC3, what do you mean exactly? WMP/WMC has built-in support for the AC3/A52 codec, you shouldn't need to d/l an ac3 codec...
 

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HP m9350f/ HP Tx2z/ Mac Mini/ HP DL360 G5
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Win 7 Pro/ Win 7 Pro/ Snow Leopard/ Win Server 2008 R2
CPU
2.5GHz QC/ 2.3GHz DC/ 2.26GHz DC/ 2 x Xeon 5420 QC's
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HP/ HP/ Apple/ HP
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onB/ onB/ onB/ N/A
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Dinovo Edge
Your video settings look the same as mine. I have noticed under file/properties in wmp settings, the squished vids will say Aspect ratio: 10:11 actual, 1.61:1 displayed, while the vids that play correctly say 1:1 actual, 1.78:1 displayed under aspect ratio. Is this a clue to my problem? I know all these vids I''m trying are 720p mkv's.

Regarding AC3, I downloaded that for audio. No mkv videos would even play before I downloaded that.
 

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since they ALL play correctly in VLC, I don't know what the problem could be... I'm curious to know as well.
 

My Computer My Computer

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Win 7 Pro/ Win 7 Pro/ Snow Leopard/ Win Serve...2.5GHz QC/ 2.3GHz DC/ 2.26GHz DC/ 2 x Xeon 54...6GB DDR2-8/ 4GB DDR2/ 2GB DDR3-1066/ 4GB DDR2...NV 9800GT/ ATI 3200 onB/ NV 9400 onB/ ATI ES1000
Computer Manufacturer/Model Number
HP m9350f/ HP Tx2z/ Mac Mini/ HP DL360 G5
OS
Win 7 Pro/ Win 7 Pro/ Snow Leopard/ Win Server 2008 R2
CPU
2.5GHz QC/ 2.3GHz DC/ 2.26GHz DC/ 2 x Xeon 5420 QC's
Motherboard
HP/ HP/ Apple/ HP
Memory
6GB DDR2-8/ 4GB DDR2/ 2GB DDR3-1066/ 4GB DDR2-8 FB,ECC
Graphics Card(s)
NV 9800GT/ ATI 3200 onB/ NV 9400 onB/ ATI ES1000
Sound Card
onB/ onB/ onB/ N/A
Monitor(s) Displays
47" LCD/ 12.1"/ 20" LCD/ N/A(RDP)
Hard Drives
2x WD Velociraptor 10K, 2 x 1TB in Raid 1/ 320GB 7.2k WD Scorpio BK/ 160GB 7.2k/ 4 x 36GB 15k SAS// 3 x 1.5TB in NAS
Keyboard
Dinovo Edge
Is it my divx preview. Is that what wmp uses to watch mkv's? What should I do?
 

My Computer My Computer

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My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Yeah I'm about to give it a shot. I havn't been able to get spdif 5.1 so far using divx preview/AC3/wmp. Hopefully I'll be able to with shark. I suspect it's divx preview thats giving me black bars on some of my shows. But will shark (or anything else for that matter) be able to do hardware acceleration like divx preview?
 

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The black bars appear when the aspect ratio of the video is not the same as the current aspect ratio set in WMC for your display/TV.

Have you tried the zoom feature? It appears upon right clicking on the video or live tv currently playing. Zoom 2-4 may remove the upper/lower or left/right bars. Video quality/performance may suffer on lower end equipment as a result or you may choose to encode your videos in a better format.
 
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