lots of BSOD when putting laptop to sleep

E

ed94582

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It's been happening over the past 2 weeks or so...

It doesn't happen everytime but about every other time i put the laptop to sleep or hibernate. I get the BSOD.

I can;t read the DMP file but I put the file in my dropbox and here is a link to the DMP file: http://dl.dropbox.com/u/3072828/020610-70496-01.dmp

Please someone help. tired of the multiple of BSODs and concerned that I'm doing some serious damage to my Sony Vaio latop running 64 bit Windows 7.

Thanks!
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7

My Computer My Computer

At a glance

Windows 7 Ultimate x64, Mint 9Intel i5-2500k2x 4Gb Corsair VENGEANCE DDR3-1600NVidia GeForce N260GTX Twin Frozr
Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
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Razer Tarantula
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Razer Lachesis
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not fast enough
Here is a zip file of the DMP file. Please help.

Thanks.
 

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OS
Windows 7
Did you try turning off Hybrid sleep?

I can tell this is a driver issue, though not which one. As this deals with sleep, make sure your motherboard, graphics card, and other drivers are up to date.

~Lordbob
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, Mint 9Intel i5-2500k2x 4Gb Corsair VENGEANCE DDR3-1600NVidia GeForce N260GTX Twin Frozr
Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Still having the same issues.

Noticed that in the BSOD that it says the following error: MULTIPLE_IRP_COMPLETE_REQUESTS

Someone please help...
 

My Computer My Computer

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Windows 7
OS
Windows 7
Can you post the new dumps please?

~Lordbob
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, Mint 9Intel i5-2500k2x 4Gb Corsair VENGEANCE DDR3-1600NVidia GeForce N260GTX Twin Frozr
Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
I now have a new issue. There is now a "lock" on the Minidump folder and I can;t seem to zip up the files anymore. It seem like the folder is set for full control for the system, administrator and me but I still can't access the folder... it's strange since I was able to do it before --

Any help?

Thanks!
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Ed, copy the dump file to the desktop, then proceed as normal.

~Lordbob
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, Mint 9Intel i5-2500k2x 4Gb Corsair VENGEANCE DDR3-1600NVidia GeForce N260GTX Twin Frozr
Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Thanks. Here is another DMP file...

Please help...
 

My Computer My Computer

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Windows 7
OS
Windows 7
here's another DMP file...

Please help...
 

My Computer My Computer

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Windows 7
OS
Windows 7
Still happening here is the latest DMP file...

Here is the latest minidump....
 

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OS
Windows 7
ed94582 said:
Here is the latest minidump....
Click to expand...

all of your minidumps show in windows debugger as
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {fffffa8005cb2ad0, 1d7b, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31b6c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MULTIPLE_IRP_COMPLETE_REQUESTS (44)
A driver has requested that an IRP be completed (IoCompleteRequest()), but
the packet has already been completed. This is a tough bug to find because
the easiest case, a driver actually attempted to complete its own packet
twice, is generally not what happened. Rather, two separate drivers each
believe that they own the packet, and each attempts to complete it. The
first actually works, and the second fails. Tracking down which drivers
in the system actually did this is difficult, generally because the trails
of the first driver have been covered by the second. However, the driver
stack for the current request can be found by examining the DeviceObject
fields in each of the stack locations.
Arguments:
Arg1: fffffa8005cb2ad0, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


IRP_ADDRESS: ffffffffffffff88

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x44

PROCESS_NAME: ccsvchst.exe

CURRENT_IRQL: 1

LAST_CONTROL_TRANSFER: from fffff8000347ee61 to fffff800034c9f00

STACK_TEXT:
fffff880`0d65d8f8 fffff800`0347ee61 : 00000000`00000044 fffffa80`05cb2ad0 00000000`00001d7b 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d65d900 fffff800`034e97c4 : fffffa80`05cb2ad0 fffffa80`00000000 fffffa80`07060700 fffff800`03458000 : nt! ?? ::FNODOBFM::`string'+0x31b6c
fffff880`0d65d940 fffff800`037dd975 : 00000000`00000000 fffffa80`059ef240 00000000`00000000 fffffa80`05cb2ad0 : nt!IopCompleteRequest+0x824
fffff880`0d65da10 fffff800`037e5143 : fffffa80`059ef240 fffffa80`05cb2a01 fffffa80`059ef240 00000000`00000002 : nt!IopSynchronousServiceTail+0x145
fffff880`0d65da80 fffff800`034c9153 : 00000000`00002840 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x631
fffff880`0d65db70 00000000`74e42dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0288f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74e42dd9


STACK_COMMAND: kb

FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+31b6c
fffff800`0347ee61 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+31b6c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

FAILURE_BUCKET_ID: X64_0x44_nt!_??_::FNODOBFM::_string_+31b6c

BUCKET_ID: X64_0x44_nt!_??_::FNODOBFM::_string_+31b6c

Followup: MachineOwner
---------
Click to expand...
Ntkrnlmp.exe isnt the cause but simply the NT kernel tipping over as a result ....

ccsvchst.exe is involved in this crash and this is a component of symantec security, can you please unninstall norton AV and firewall if installed and replace with MSE for debugging purposes ?

you also have some very old drivers on your system
mdmxsdk.sys fffff880`0269d000 fffff880`026a1280 0x00004280 0x449716be 19/06/2006 21:27:26
xaudio64.sys fffff880`02955000 fffff880`0295d000 0x00008000 0x456cd810 29/11/2006 00:45:04
CAX_CNXT.sys fffff880`09400000 fffff880`094c8000 0x000c8000 0x458c403a 22/12/2006 20:29:46
CAXHWAZL.sys fffff880`09560000 fffff880`095b4000 0x00054000 0x458c4077 22/12/2006 20:30:47
CAX_DPV.sys fffff880`0984c000 fffff880`099c6000 0x0017a000 0x458c4114 22/12/2006 20:33:24
regi.sys fffff880`02903000 fffff880`0290b000 0x00008000 0x462393ee 16/04/2007 15:19:10
SFEP.sys fffff880`05663000 fffff880`05665c80 0x00002c80 0x46b2beb9 03/08/2007 05:35:53
Apfiltr.sys fffff880`041c0000 fffff880`041f3000 0x00033000 0x475fa46f 12/12/2007 09:05:51
ArcSoftKsUFilter.sys fffff880`0982e000 fffff880`09838000 0x0000a000 0x47f4acbc 03/04/2008 10:09:00
iaStor.sys fffff880`01076000 fffff880`01184000 0x0010e000 0x4805479b 16/04/2008 00:26:03
dump_iaStor.sys fffff880`09e94000 fffff880`09fa2000 0x0010e000 0x4805479b 16/04/2008 00:26:03
rimssn64.sys fffff880`040d0000 fffff880`040ee000 0x0001e000 0x48bcfe38 02/09/2008 08:50:00
risdsn64.sys fffff880`05be7000 fffff880`05bff000 0x00018000 0x48d76b3b 22/09/2008 09:54:03
Click to expand...
which need replacing or removing ??

  • mdmxsdk.sys is Conexant Modem
    xaudio64.sys is Conexant Modem Audio
    CAX_CNXT.sys is Conexant Modem as well
    CAXHWAZL.sys is Conexant Modem
    CAX_DPV.sys is Conexant Modem
    regi.sys is Symantec Anitivirus
    SFEP.sys is a Sony Firmware Extension Parser driver
    Apfiltr.sys is possibly a driver for laptop keyboard/touchpad devices
    ArcSoftKsUFilter.sys possibly ArcSoft Magic-i Visual Effect - ArcSoft, Inc ?
    iaStor.sys is an intel driver used to control the SATA disks
    dump_iaStor.sys is also an Intel SATA driver for hard drives
    rimssn64.sys is for your Ricoh Memory card reader
    risdsn64.sys is for your Ricoh Memory card reader

you definitely need to get yourself to the Sony Vaio website and check you have the latest BIOS and update all of your drivers and unninstall anything Norton ;)
 

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Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
Thanks but quick question...

I had gone to the Sony Vaio website and download and installed a bunch a new drivers before but do they install over the old drivers or do I need manually uninstall the old drivers? If so, what id the best way to do this?

Thanks!
 

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Windows 7
Also when I bought my laptop in August 2009 it was a Vista system but included an upgrade to Windows 7. I used the Windows 7 upgrade in October. Everything seemed to work fine but i started getting these BSOD errors around Dec/Jan.
 

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Windows 7
OS
Windows 7
ed94582 said:
Also when I bought my laptop in August 2009 it was a Vista system but included an upgrade to Windows 7. I used the Windows 7 upgrade in October. Everything seemed to work fine but i started getting these BSOD errors around Dec/Jan.
Click to expand...


Probably caused by fltmgr.sys the file manager for win 7.

I would run a system file check to verify it and repair it
type cmd in search>right click and run as admin>sfc /scannow

let us know the results as you may have to run it again

Ken
 

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[email protected]
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Nvidia 9600M
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HD built-in
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17" Wxga
Screen Resolution
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none
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45Mb down 5Mb up
Thanks. Tried this but...

zigzag3143 said:
ed94582 said:
Also when I bought my laptop in August 2009 it was a Vista system but included an upgrade to Windows 7. I used the Windows 7 upgrade in October. Everything seemed to work fine but i started getting these BSOD errors around Dec/Jan.
Click to expand...


Probably caused by fltmgr.sys the file manager for win 7.

I would run a system file check to verify it and repair it
type cmd in search>right click and run as admin>sfc /scannow

let us know the results as you may have to run it againhttp://www.sevenforums.com/images/smilies/huh.gif

Ken
Click to expand...


Tried this but it came back with "Windows Resource Protection did not find any integrity violations"

not sure what this means...
 

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Windows 7
OS
Windows 7
ed94582 said:
I had gone to the Sony Vaio website and download and installed a bunch a new drivers before but do they install over the old drivers or do I need manually uninstall the old drivers? If so, what id the best way to do this?

Thanks!
Click to expand...

yes just over install and have you unninstalled Norton ?
 

My Computer My Computer

At a glance

win7 ultimate / virtual boxIntel Core i7 3770K,1155, Ivy BridgeGSkill Ripjaws Z Series 1600 CL 9.0 16GBKFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E...
Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
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