win 7 won't wake up after sleep

I

IndianinIA

New member
Hi all,
I have win 7 x64 running on a custom built machine. Every now and then the machine freezes up when I try to wake it up from sleep (usually overnight). I have not made changes to make it hybernate. I experienced this again last night and am wondering if I could get some help analyzing this minidump as I don't know how to analyze it.

Any help will be appreciated.

Thanks!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
Hello IndianinIA,

I wonder if that was caused by your network driver. Try uninstalling and reinstalling that driver, e1e6032e.sys, and make sure that you get the latest version.

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\020810-18921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c3de50
Debug session time: Sun Feb  7 23:28:12.828 2010 (GMT-5)
System Uptime: 0 days 13:16:53.125
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007425a20, fffff80000b9c518, fffffa800a040e10}

*** WARNING: Unable to verify timestamp for e1e6032e.sys
*** ERROR: Module load completed but symbols could not be loaded for e1e6032e.sys
Probably caused by : e1e6032e.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007425a20, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800a040e10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800a040e10

DEVICE_OBJECT: fffffa800808c050

DRIVER_OBJECT: fffffa800809f7d0

IMAGE_NAME:  e1e6032e.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49c923b3

MODULE_NAME: e1e6032e

FAULTING_MODULE: fffff88004a6a000 e1e6032e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ae0e23 to fffff80002a71f00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02ae0e23 : 00000000`0000009f 00000000`00000003 fffffa80`07425a20 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02a7dfa6 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02a7d326 : fffff800`02c20700 00000000`002eb148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02a7de7e : 0000006f`52d7e4d6 fffff800`00b9cc58 00000000`002eb148 fffff800`02bedb88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02a7d697 : 0000001a`17a08dc1 0000001a`002eb148 0000001a`17a08d0d 00000000`00000048 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02a7a6fa : fffff800`02beae80 fffff800`02bf8c40 00000000`00000000 fffff880`00dc4f44 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007425a20, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800a040e10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800a040e10

DEVICE_OBJECT: fffffa800808c050

DRIVER_OBJECT: fffffa800809f7d0

IMAGE_NAME:  e1e6032e.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49c923b3

MODULE_NAME: e1e6032e

FAULTING_MODULE: fffff88004a6a000 e1e6032e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ae0e23 to fffff80002a71f00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02ae0e23 : 00000000`0000009f 00000000`00000003 fffffa80`07425a20 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02a7dfa6 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02a7d326 : fffff800`02c20700 00000000`002eb148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02a7de7e : 0000006f`52d7e4d6 fffff800`00b9cc58 00000000`002eb148 fffff800`02bedb88 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02a7d697 : 0000001a`17a08dc1 0000001a`002eb148 0000001a`17a08d0d 00000000`00000048 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02a7a6fa : fffff800`02beae80 fffff800`02bf8c40 00000000`00000000 fffff880`00dc4f44 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Thanks for the quick analysis Jonathan! Excellent response!
I forgot to mention in my previous post that on some other occasions while I am working on something on my machine, when I am trying to save a file to a NAS that I have, windows freezes and most of the time going through performance monitor it seems to be a network I/O issue. Both together now seem to make sense at least for the time being.

I will look for the latest drivers and update and post back if that has fixed the issue.

Thanks!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
Well, I updated the network adapter driver by downloading the latest one and installing it. It woke up fine this morning when I tried logging in, but while emailing and browsing I had to step away. When I came back the monitors (which are set to sleep after 15 minutes) were dark and I could not wake up the machine again. I got a new minidump file that I have attached. Any help will be appreciated.

Thanks.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
For any of the experts out there, here is the code:

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\020910-19750-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`03fe6500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a62000 PsLoadedModuleList = 0xfffff800`02c9fe50
Debug session time: Tue Feb  9 06:53:22.031 2010 (GMT-5)
System Uptime: 0 days 10:38:36.921
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007424a20, fffff80003fe6518, fffffa800a84aab0}

*** WARNING: Unable to verify timestamp for e1e6232e.sys
*** ERROR: Module load completed but symbols could not be loaded for e1e6232e.sys
Probably caused by : e1e6232e.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007424a20, Physical Device Object of the stack
Arg3: fffff80003fe6518, Functional Device Object of the stack
Arg4: fffffa800a84aab0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800a84aab0

DEVICE_OBJECT: fffffa80080ac050

DRIVER_OBJECT: fffffa80080aa680

IMAGE_NAME:  e1e6232e.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a9d8135

MODULE_NAME: e1e6232e

FAULTING_MODULE: fffff88004800000 e1e6232e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002b42e23 to fffff80002ad3f00

STACK_TEXT:  
fffff800`03fe64c8 fffff800`02b42e23 : 00000000`0000009f 00000000`00000003 fffffa80`07424a20 fffff800`03fe6518 : nt!KeBugCheckEx
fffff800`03fe64d0 fffff800`02adffa6 : fffff800`03fe6600 fffff800`03fe6600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`03fe6570 fffff800`02adf326 : fffff800`02c82700 00000000`00256b3b 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`03fe65e0 fffff800`02adfe7e : 00000059`36aa48be fffff800`03fe6c58 00000000`00256b3b fffff800`02c4f9e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`03fe6c30 fffff800`02adf697 : 00000014`e8fa47c1 00000014`00256b3b 00000014`e8fa47b0 00000000`0000003b : nt!KiTimerExpiration+0x1be
fffff800`03fe6cd0 fffff800`02adc6fa : fffff800`02c4ce80 fffff800`02c5ac40 00000000`00000000 fffff880`0142ec50 : nt!KiRetireDpcList+0x277
fffff800`03fe6d80 00000000`00000000 : fffff800`03fe7000 fffff800`03fe1000 fffff800`03fe6d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_e1e6232e.sys

BUCKET_ID:  X64_0x9F_IMAGE_e1e6232e.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007424a20, Physical Device Object of the stack
Arg3: fffff80003fe6518, Functional Device Object of the stack
Arg4: fffffa800a84aab0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800a84aab0

DEVICE_OBJECT: fffffa80080ac050

DRIVER_OBJECT: fffffa80080aa680

IMAGE_NAME:  e1e6232e.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a9d8135

MODULE_NAME: e1e6232e

FAULTING_MODULE: fffff88004800000 e1e6232e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002b42e23 to fffff80002ad3f00

STACK_TEXT:  
fffff800`03fe64c8 fffff800`02b42e23 : 00000000`0000009f 00000000`00000003 fffffa80`07424a20 fffff800`03fe6518 : nt!KeBugCheckEx
fffff800`03fe64d0 fffff800`02adffa6 : fffff800`03fe6600 fffff800`03fe6600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`03fe6570 fffff800`02adf326 : fffff800`02c82700 00000000`00256b3b 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`03fe65e0 fffff800`02adfe7e : 00000059`36aa48be fffff800`03fe6c58 00000000`00256b3b fffff800`02c4f9e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`03fe6c30 fffff800`02adf697 : 00000014`e8fa47c1 00000014`00256b3b 00000014`e8fa47b0 00000000`0000003b : nt!KiTimerExpiration+0x1be
fffff800`03fe6cd0 fffff800`02adc6fa : fffff800`02c4ce80 fffff800`02c5ac40 00000000`00000000 fffff880`0142ec50 : nt!KiRetireDpcList+0x277
fffff800`03fe6d80 00000000`00000000 : fffff800`03fe7000 fffff800`03fe1000 fffff800`03fe6d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_e1e6232e.sys

BUCKET_ID:  X64_0x9F_IMAGE_e1e6232e.sys

Followup: MachineOwner
---------

It still looks like a network driver issue. Could I suggest uninstalling it, rebooting, and letting Windows automatically find a driver for it?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Thanks for the suggestion Jonathan_King. I will take that route and see how far I get. I did not actually uninstall and reboot, but installed it over the existing one. So, let me try what you suggested and see what happens.

Thanks for your analysis once more!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
This seems very basic, but I am having difficulty uninstalling the network adapter driver. I went into Device Manager, picked out the network adapter and am trying to uninstall the driver - it just seems to go into an infinite loop - I get a dialog box that says Intel(R) PRO/1000 PL Network Connection - Uninstalling devices, but nothing happens even though there seems to be progress with a green bar moving, but no percentages showing or any thing to tell me that there actually is progress. I tried it after disabling the network adapter and before - both instances I get a hung process it seems. How do I uninstall the network adapter driver now?

Thanks for your help.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
IndianinIA said:
This seems very basic, but I am having difficulty uninstalling the network adapter driver. I went into Device Manager, picked out the network adapter and am trying to uninstall the driver - it just seems to go into an infinite loop - I get a dialog box that says Intel(R) PRO/1000 PL Network Connection - Uninstalling devices, but nothing happens even though there seems to be progress with a green bar moving, but no percentages showing or any thing to tell me that there actually is progress. I tried it after disabling the network adapter and before - both instances I get a hung process it seems. How do I uninstall the network adapter driver now?

Thanks for your help.
Click to expand...

Reboot the System in Safe Mode the try to remove the Drivers from there. Make sure you disconnect your LAN connection. And just Safe Mode not Safe mode with Networking.

Good Luck,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Simple things one overlooks:o!
I will try that route and report back.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
Well - so far so good! I uninstalled the adapter drivers after starting up in Safe Boot. The motherboard has a built-in ethernet port and I had an older ethernet adapter card. While these incidents were happening, I was using the motherboard ethernet port. I decided to instead use the one on the adapter. I uninstalled that one as well and then after re-boot allowed Windows to find the most suitable drivers. I have since then, disabled the motherboard ethernet adapter and just enabled the adapter card.

So far no frozen Windows or BSODs :D!!!

Hopefully that fixed it. Thanks for all of your help!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
I am back with some issues still cropping up. I believe it is still network I/O issues, but can't point to any minidump files. Here's what is happening - waking up from sleep etc. is working well thus far, but frequently I am losing access to my NAS. It is a Lacie Ethernet Big Disk (I believe it has Embedded Windows XP on it). When I try to access the network drive windows explorer hangs. After that everything goes haywire - Outlook won't start. I can't even logoff or shutdown normally - it hangs. I have to do a reboot to get it back up again.

Where should I look for issues? Event error says the following: Critical Error - Event 41, Kernel-Power
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/12/2010 5:46:37 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: home-kali
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-02-12T11:46:37.546875000Z" />
<EventRecordID>7735</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>home-kali</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Any clues? Thanks!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core 2
Motherboard
FoxConn 975XAB
Memory
1 GB Corsair
Graphics Card(s)
BFG GeForce 8400 GTS
Sound Card
On board
Monitor(s) Displays
Dell 21"
Hard Drives
Western Digital Caviar - 1 TB SATA II
Western Digital - 640 GB SATA
Case
Lian Li
You must log in or register to reply here.
Back
Top