hp office jet j4550 all in one printer

pedink

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i have a hp office jet j4550 all in one printer that,s four months old it worked great with vista but will not work with windows 7 i have been to the hp site and downloaded the updates that supposedly fix it but it still does,nt work can anybody help me please



thanks
 

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windows 7
OS
windows 7
Hello Pedink, welcome to the Seven Forums.

Here's something you could try:



  1. Disconnect your printer from computer
  2. Uninstall all HP OfficeJet drivers and software you have installed on your Win7 machine
  3. Open Start > Devices and Printers
  4. Click Add a printer
    OJ4550_1.PNG

  5. Click Add a local printer
    OJ4550_2.PNG

  6. Choose Use an existing port (LPT1), click Next
    OJ4550_3.PNG
  7. Choose HP on the left pane and HP Officejet J4500 series on the right pane
    OJ4550_4.PNG
  8. Click Next and follow the instructions. Connect the printer to computer only when setup asks you to do so, not before
It should work now.

Kari
 

My Computer My Computer

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Windows 10 Pro x64 EN-GB1.6 GHz Intel Core i7-720QM Processor6 GBATI Mobility Radeon HD 5850 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
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Beats sound system with integrated subwoofer
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17" laptop display, 22" LED and 32" Full HD TV through HDMI
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1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
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As Envy runs a bit warm, I have it on a Cooler Master pad
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Logitech diNovo Media Desktop Laser (bluetooth)
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Logitech Performance Mouse MX
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50/10 Mbps VDSL
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Windows Defender 4.3.9431.0
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