Shutdown BSOD Probably caused by : ntkrnlmp.exe ???

Alaska99

New member
Local time
10:20 PM
Messages
1
I some one can help me to understand this BSOD when I shutdown my PC.
HP 3074ca with Windows 7 x64

Thank you!

Here my dump file:


HTML:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\021510-23634-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: D:\Symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0324c000 PsLoadedModuleList = 0xfffff800`03489e50
Debug session time: Mon Feb 15 20:13:22.373 2010 (GMT-5)
System Uptime: 1 days 0:30:52.590
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800552c040, fffff80000b9c510}

Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800552c040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  4

FAULTING_THREAD:  fffffa800552c040

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800032c5052 to fffff800032c3dda

STACK_TEXT:  
fffff880`03f77890 fffff800`032c5052 : fffffa80`0552c040 fffffa80`0552c040 00000000`00000000 00000000`00000008 : nt!KiSwapContext+0x7a
fffff880`03f779d0 fffff800`032c71af : fffffa80`0552db60 fffff880`03b64180 fffff880`000000f2 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`03f77a60 fffff800`03286b1e : 00000000`00000000 fffff800`0000001b 00000000`00000000 fffff880`009b2100 : nt!KeWaitForSingleObject+0x19f
fffff880`03f77b00 fffff800`032c61bc : ffffffff`fd9da600 fffffa80`0c19fe30 fffff800`034c0400 ffffecfa`0fc3b2c1 : nt!ExpWaitForResource+0xae
fffff880`03f77b70 fffff800`035183cf : 00000000`00000000 00000000`00000000 00000000`00000001 fffff800`032c8ac1 : nt!ExAcquireResourceExclusiveLite+0x14f
fffff880`03f77be0 fffff800`033be060 : 00000000`00000000 fffff800`034615f8 00000000`00000001 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x1351c
fffff880`03f77c10 fffff800`032cb161 : fffff800`033be020 fffff880`0234f480 fffffa80`17d2e100 fffffa80`1796db80 : nt!PnpDeviceActionWorker+0x40
fffff880`03f77cb0 fffff800`03561166 : 81c35e5c`4168c483 fffffa80`0552c040 00000000`00000080 fffffa80`05491890 : nt!ExpWorkerThread+0x111
fffff880`03f77d40 fffff800`0329c486 : fffff880`03d6a180 fffffa80`0552c040 fffff880`03d750c0 bb000000`80249c89 : nt!PspSystemThreadStartup+0x5a
fffff880`03f77d80 00000000`00000000 : fffff880`03f78000 fffff880`03f72000 fffff880`03f779f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .thread 0xfffffa800552c040 ; kb

FOLLOWUP_IP: 
nt!KiSwapContext+7a
fffff800`032c3dda 488d8c2400010000 lea     rcx,[rsp+100h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiSwapContext+7a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x9F_nt!KiSwapContext+7a

BUCKET_ID:  X64_0x9F_nt!KiSwapContext+7a

Followup: MachineOwner
---------

0: kd> k
Child-SP          RetAddr           Call Site
fffff880`03f77890 fffff800`032c5052 nt!KiSwapContext+0x7a
fffff880`03f779d0 fffff800`032c71af nt!KiCommitThreadWait+0x1d2
fffff880`03f77a60 fffff800`03286b1e nt!KeWaitForSingleObject+0x19f
fffff880`03f77b00 fffff800`032c61bc nt!ExpWaitForResource+0xae
fffff880`03f77b70 fffff800`035183cf nt!ExAcquireResourceExclusiveLite+0x14f
fffff880`03f77be0 fffff800`033be060 nt! ?? ::NNGAKEGL::`string'+0x1351c
fffff880`03f77c10 fffff800`032cb161 nt!PnpDeviceActionWorker+0x40
fffff880`03f77cb0 fffff800`03561166 nt!ExpWorkerThread+0x111
fffff880`03f77d40 fffff800`0329c486 nt!PspSystemThreadStartup+0x5a
fffff880`03f77d80 00000000`00000000 nt!KxStartSystemThread+0x16
0: kd> lmvm nt
start             end                 module name
fffff800`0324c000 fffff800`03829000   nt         (pdb symbols)          d:\symbols\ntkrnlmp.pdb\F8E2A8B5C9B74BF4A6E4A48F180099942\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: D:\Symbols\ntkrnlmp.exe\4A5BC6005dd000\ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Timestamp:        Mon Jul 13 19:40:48 2009 (4A5BC600)
    CheckSum:         0054B487
    ImageSize:        005DD000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  NT Kernel & System
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
 

My Computer My Computer

At a glance

Windows 7 x64I76gbNvidia Geforce GT230M
Computer Manufacturer/Model Number
HP DV7-3074ca Laptop
OS
Windows 7 x64
CPU
I7
Memory
6gb
Graphics Card(s)
Nvidia Geforce GT230M
Monitor(s) Displays
17inch
Hard Drives
OCZ 120gb Vertex Turbo
Mouse
Logitech G7
Internet Speed
7.5Mb/s
Other Info
No overclock

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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