Cd-drive does not eject

K

K4mM3

New member
Hi !
I have Acer 4810TG. If I start computer (turn power on) and press cd drive eject button then it opens. If windows is loaded then it doesn't eject anymore. cd drive ejects when I open MyComputer - Cd Drive - Right Click - Eject. But with button It does nothing. I reinstalled windows 7 ultimate 32bit and still same problem. Need help ...

-Kaimar-
 

My Computer

OS
windows 7
Welcome!

Try upgrading the firmware on your drive. You can also try updating the drivers for it in Device Manager.

Good luck,
~JK
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
tnx for fast reply. I'll try that.

Well, driver software for my device is up to date. I can't find firmware. Device is HL-DT-ST DVDRAM GU10N ATA Device
 
Last edited by a moderator:

My Computer

OS
windows 7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
Are there more any other solutions to suggest ? Firmware upgrade seems to be hard work :P cd Drive worked fine with windows vista. If not then I still try to upgrade. What if I install windows 7 64bit ?
 

My Computer

OS
windows 7

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I forget to say that if i press eject button then hdd lights goes on for few sec. Scanning right now.

scan is complete. Windows Resource Protection did not find any integrity violations.
 
Last edited by a moderator:

My Computer

OS
windows 7
Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

-Kaimar-

I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

Could it be registry issue ?
I made this
Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:

  1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
  2. Paste the following line into the Command Prompt window and hit Enter

    bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
  3. Restart the computer.
After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

Thank u all who tried to help !!!
 
Last edited by a moderator:

My Computer

OS
windows 7
Thank you for posting your solution. Glad it's working now. :)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
K4mM3 said:
Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

-Kaimar-

I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

Could it be registry issue ?
I made this
Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:

  1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
  2. Paste the following line into the Command Prompt window and hit Enter

    bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
  3. Restart the computer.
After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

Thank u all who tried to help !!!
Click to expand...

How come you forgot the Acer Optical Drive PM Application...?:p

It is a manufacturer apps install since the beginning, surely you must have uninstall it!

By the way, if you want to know the DVD Burner firmware version, you should open the device manager (screenshot), then scroll the list for hardware ID (Drive_____xxxx___):
 

Attachments

  • Capture.PNG
    Capture.PNG
    55.2 KB · Views: 112

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
Memory
G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
Graphics Card(s)
Asus Dual-RX480-O4G
Sound Card
Creative Sound Blaster Z w/5.1 sound system
Monitor(s) Displays
Asus IPS 23"
Screen Resolution
16/9
Hard Drives
Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
PSU
In Win C 900W Series 80+ Platinum
Case
Thermaltake Chaser A71
Cooling
Custom Water Cooling Loop
Keyboard
Cooler Master QuickFire XTi
Mouse
Razer Imperator 2012 (4G)
Antivirus
MSE
Browser
IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
You must log in or register to reply here.
Back
Top