Restarts

F

fredlifego4

New member
Hi Everyone, nice to be here.
I wonder if you can help with this problem.
I built the PC about 3 months ago and regularly get random reboots
every so often.
When Windows reappears it tells me a hardware problem has caused it
but because the reboots are sometimes a couple of weeks apart and it's a working machine (music recording) I cant really leave components out for any length of time.
I've checked each stick of ram individually using the windows memory tester, updated the bios and reseated processor and heatsink just in case.
Ran chkdsk /r and came back clean.
I'm hoping the minidumps attached could point out something obvious to you guys.
Thanks for any help,
Mike
 
Last edited:

My Computer

Computer Manufacturer/Model Number
home built
OS
winsows 7 64-bit
CPU
Intel i7 [email protected]
Motherboard
Asus P6T SE bios 0804
Memory
6.00Gb Crucial
Graphics Card(s)
ATI Radeon HD 4800
Monitor(s) Displays
22 TFT
Hard Drives
Intel SSDA2M080G2GC (OS)
Raptor 74 GB
Samsung 500GB
PSU
650 Silent PSU
Case
Standard
Cooling
Scythe Shuriken
Anybody:)
 

My Computer

Computer Manufacturer/Model Number
home built
OS
winsows 7 64-bit
CPU
Intel i7 [email protected]
Motherboard
Asus P6T SE bios 0804
Memory
6.00Gb Crucial
Graphics Card(s)
ATI Radeon HD 4800
Monitor(s) Displays
22 TFT
Hard Drives
Intel SSDA2M080G2GC (OS)
Raptor 74 GB
Samsung 500GB
PSU
650 Silent PSU
Case
Standard
Cooling
Scythe Shuriken
fredlifego4 said:
Anybody:)
Click to expand...

Hello Welcome to SF,

Seems like multiple issues are going on. Lets start with basics. Uninstall any third party Antivirus / Firewall if installed and see whether that makes any difference.
Make sure you have a latest firmware for your BIOS. If your Overclocking please stop. Reset the BIOS to default setting.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
Click to expand...

CLOCK_WATCHDOG_TIMEOUT (101)
a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)

Update the following Drivers

Code: 
[/FONT]
[FONT=Book Antiqua]ha10kx2k.sys Thu Mar 20 13:48:06 2008
emupia2k.sys Thu Mar 20 13:47:22 2008
CTEDSPIO.SYS Thu Mar 20 13:49:53 2008
CTEDSPSY.SYS Thu Mar 20 13:49:58 2008
ctoss2k.sys  Thu Mar 20 13:47:40 2008 
ctsfm2k.sys  Thu Mar 20 13:47:29 2008
ctaud2k.sys  Thu Mar 20 13:49:33 2008
COMMONFX.SYS Thu Mar 20 13:50:02 2008
[B][COLOR=red]ASACPI.sys   Mon Mar 28 08:00:36 2005[/COLOR][/B][/FONT]
[FONT=Book Antiqua]

ASACPI.sys is well known for problem. It belongs to Asus utility. Remove the Asus utilities completly. Download it from here http://support.asus.com/download/download_item_mkt.aspx?slanguage=en-us&model=P5Q-E or Go to C:\Windows\System32\drivers and rename ASACPI.sys to ASACPI.old and reboot the System.

Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi Captain, thanks for the help.

PC is not overclocked
Bios is the latest and set to default
I ran the memtest and got no errors
I ran the SFC check and got no errors
2 out of 3 drives passed the disk diagnostics
Ther 3rd, Raptor, gave a "cable test, write sector error" using WinDlg
despite me changing sata and power cables several times, this drive I have RMA'd.

As this is not the OS drive dunno if this will fix my reboot problems or not.
Did mange to glean any info off the minidump files?

Thanks for any help

Mike
 

My Computer

Computer Manufacturer/Model Number
home built
OS
winsows 7 64-bit
CPU
Intel i7 [email protected]
Motherboard
Asus P6T SE bios 0804
Memory
6.00Gb Crucial
Graphics Card(s)
ATI Radeon HD 4800
Monitor(s) Displays
22 TFT
Hard Drives
Intel SSDA2M080G2GC (OS)
Raptor 74 GB
Samsung 500GB
PSU
650 Silent PSU
Case
Standard
Cooling
Scythe Shuriken
Also, go into Control Panel -> System -> Advanced System Settings -> Advanced (Tab) -> Settings

Uncheck Automatically Restart.

Make sure the option to right to the event log is enabled so you can still tell if something goes wrong.
 

My Computer

OS
Windows 7 Enterprise 64-bit
CPU
AMD Phenom II X4 3.0GHz
Motherboard
ASUS M5A97
Memory
8GB G-Skill Ripjaws DDR3 1333
Graphics Card(s)
PNY GeForce 460 GTX 1GB OC - Enthusiast Edition
Sound Card
VIA High Definition Audio
Monitor(s) Displays
Dell 19"
Screen Resolution
1280x1024
Hard Drives
1TB - Primary
160GB - Secondary
250GB - External backup for important files
PSU
OCZ Fata1ty 700W Modular PSU
Case
ASUS
Keyboard
Microsoft Wireless Keyboard 2000
Mouse
Microsoft Wireless Mouse 2000
Internet Speed
3 Mbps/768 kbps
fredlifego4 said:
Hi Captain, thanks for the help.

PC is not overclocked
Bios is the latest and set to default
I ran the memtest and got no errors
I ran the SFC check and got no errors
2 out of 3 drives passed the disk diagnostics
Ther 3rd, Raptor, gave a "cable test, write sector error" using WinDlg
despite me changing sata and power cables several times, this drive I have RMA'd.

As this is not the OS drive dunno if this will fix my reboot problems or not.
Did mange to glean any info off the minidump files?

Thanks for any help

Mike
Click to expand...

Hello Mike !!

Did you update the ASACPI.sys becasue i have seen lot of time that causing problems make sure you update them. Regarding the HDD check in thier website and see anything mention about it in thier Support articles. If you still have the crash post us the latest dump !!


Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi Captain,
I'm gonna wait until the rma'd hd is returned and see if anymore crashes occur.
I'll keep you informed,
Thanks
mike
 

My Computer

Computer Manufacturer/Model Number
home built
OS
winsows 7 64-bit
CPU
Intel i7 [email protected]
Motherboard
Asus P6T SE bios 0804
Memory
6.00Gb Crucial
Graphics Card(s)
ATI Radeon HD 4800
Monitor(s) Displays
22 TFT
Hard Drives
Intel SSDA2M080G2GC (OS)
Raptor 74 GB
Samsung 500GB
PSU
650 Silent PSU
Case
Standard
Cooling
Scythe Shuriken
You must log in or register to reply here.
Back
Top