Second monitor stopped working

Darksold13r

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I'm running Windows 7 64bit and have 2x Radeon 4870's crossfired, been running dual monitors fine on it since the day I've had it.

Shut my computer down before I went to bed last night and wake up this morning turn it on and my second display will no longer detect.

I've unplugged them both and turned off my computer for 20mins, checked and verified the plugs were fine numerous times over, installed the CCC tried the force detect and still nothing picks it up and I'm at my wits end someone help me before I break it pls!
 

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7
OS
7
Hi, have you tried switching the monitors around so they are both plugged into the VGA/DVI/HDMI they are not usually in?

This will identify if it is a GPU problem or a Monitor Problem.

If it is a GPU problem you may consider doing a system restore to yesterday or the day before and see if that fixes anything.

Oli
 

My Computer My Computer

At a glance

Windows 7 Profesional x86, Mac OS X 10.6 Snow...Intel Core 2 Duo 2.4Ghz4GB DDR3Nvidia 9400m
Computer Manufacturer/Model Number
Apple MacBook 5,1
OS
Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
CPU
Intel Core 2 Duo 2.4Ghz
Memory
4GB DDR3
Graphics Card(s)
Nvidia 9400m
Monitor(s) Displays
13.3" Internal + 22" DVI + 21.5" USB
Screen Resolution
1280x800 + 1920x1080 + 1920x1080
Hard Drives
Internal SATA 2.5" 500GB (395GB Mac HFS+, 105GB Windows NTFS)
2.48TB RAID consisting of 5 disks (HFS+)
Case
Aluminium Unibody
Keyboard
Apple Late 2009 Wireless Keyboard (US)
Mouse
Apple Magic Mouse
Internet Speed
6.33Mb/s up. 0.36Mb/s down.
Other Info
Harman Kardon Soundsticks II Speakers
I've tried switching the monitors DVI plugs of which they are normally in, when I switch them I get no display whatsoever so is this a problem with my DVI slot on my video card?

I've also tried another DVI plug for my 2nd monitor that isn't working.

Also how do I do a system restore to a day prior if need be?

Thanks..
 

My Computer My Computer

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7
OS
7
There is a tutorial on how to do a system restore at System Recovery Options - Windows 7 Forums .

When you say you get no display at all do you mean neither screen is recognised?

Check your GPU drivers are both installed and up to date and that both GPUs are recognised in device manager.

Oli
 

My Computer My Computer

At a glance

Windows 7 Profesional x86, Mac OS X 10.6 Snow...Intel Core 2 Duo 2.4Ghz4GB DDR3Nvidia 9400m
Computer Manufacturer/Model Number
Apple MacBook 5,1
OS
Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
CPU
Intel Core 2 Duo 2.4Ghz
Memory
4GB DDR3
Graphics Card(s)
Nvidia 9400m
Monitor(s) Displays
13.3" Internal + 22" DVI + 21.5" USB
Screen Resolution
1280x800 + 1920x1080 + 1920x1080
Hard Drives
Internal SATA 2.5" 500GB (395GB Mac HFS+, 105GB Windows NTFS)
2.48TB RAID consisting of 5 disks (HFS+)
Case
Aluminium Unibody
Keyboard
Apple Late 2009 Wireless Keyboard (US)
Mouse
Apple Magic Mouse
Internet Speed
6.33Mb/s up. 0.36Mb/s down.
Other Info
Harman Kardon Soundsticks II Speakers
I just change the slot that the working monitor is in with the one that isn't showing anything and get no display from either when I do that.
 

My Computer My Computer

At a glance

7
OS
7
That would suggest to me that it's the monitor and the GPU that isn't working.

If possible try checking the monitor that doesn't seam to work with another PC.

Do both your GPUs appear in device manager?

Oli
 

My Computer My Computer

At a glance

Windows 7 Profesional x86, Mac OS X 10.6 Snow...Intel Core 2 Duo 2.4Ghz4GB DDR3Nvidia 9400m
Computer Manufacturer/Model Number
Apple MacBook 5,1
OS
Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
CPU
Intel Core 2 Duo 2.4Ghz
Memory
4GB DDR3
Graphics Card(s)
Nvidia 9400m
Monitor(s) Displays
13.3" Internal + 22" DVI + 21.5" USB
Screen Resolution
1280x800 + 1920x1080 + 1920x1080
Hard Drives
Internal SATA 2.5" 500GB (395GB Mac HFS+, 105GB Windows NTFS)
2.48TB RAID consisting of 5 disks (HFS+)
Case
Aluminium Unibody
Keyboard
Apple Late 2009 Wireless Keyboard (US)
Mouse
Apple Magic Mouse
Internet Speed
6.33Mb/s up. 0.36Mb/s down.
Other Info
Harman Kardon Soundsticks II Speakers
And where do I check if if GPU drivers for both are installed?

In my device manager under display tab both my video cards show up and the drivers are working properally and up to date.
 

My Computer My Computer

At a glance

7
OS
7
And where do I check if if GPU drivers for both are installed?

In my device manager under display tab both my video cards show up and the drivers are working properally and up to date.

Your GPUs or Graphics Cards or Video Cards are all the same thing.

If they are both working, I would try disabling and re enabling both GPUs and see what happens.

I would also check in the BIOS (accessed by pressing F8 while booting up) if there is anything to do with GPUs or Graphics Cards or Video Cards, that has turned itself off.

Oli
 

My Computer My Computer

At a glance

Windows 7 Profesional x86, Mac OS X 10.6 Snow...Intel Core 2 Duo 2.4Ghz4GB DDR3Nvidia 9400m
Computer Manufacturer/Model Number
Apple MacBook 5,1
OS
Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
CPU
Intel Core 2 Duo 2.4Ghz
Memory
4GB DDR3
Graphics Card(s)
Nvidia 9400m
Monitor(s) Displays
13.3" Internal + 22" DVI + 21.5" USB
Screen Resolution
1280x800 + 1920x1080 + 1920x1080
Hard Drives
Internal SATA 2.5" 500GB (395GB Mac HFS+, 105GB Windows NTFS)
2.48TB RAID consisting of 5 disks (HFS+)
Case
Aluminium Unibody
Keyboard
Apple Late 2009 Wireless Keyboard (US)
Mouse
Apple Magic Mouse
Internet Speed
6.33Mb/s up. 0.36Mb/s down.
Other Info
Harman Kardon Soundsticks II Speakers
Ok, well I've come to the conclusion I'm just haunted with hardware with computers.

I unplugged it to take up to test on another computer in the house but was unable to try it. Returned with it to my computer and plugged it back in and voila it suddenly starts working again and both displays are back and working..... lol thanks for the help anyway osholt muchly apprciated.

Any idea why this would occur?
 

My Computer My Computer

At a glance

7
OS
7
Ok, well I've come to the conclusion I'm just haunted with hardware with computers.

I unplugged it to take up to test on another computer in the house but was unable to try it. Returned with it to my computer and plugged it back in and voila it suddenly starts working again and both displays are back and working..... lol thanks for the help anyway osholt muchly apprciated.

Any idea why this would occur?

It could be a lot of things,

Dust;

Bad connection;

A manual reset after a power surge;

GPU being earthed and then being knocked back into position;

A little evil spirit manifesting itself which won't be satisfied until you've had to dismantle something. ;) .


You have to remember (especially with older hardware) that it all has a very temperamental soul; for instance one of my USB hard drives will only work with one specific USB cable.

I'm glad your problem is fixed none the less.

As you are new to the forum I thought you might like to know how to mark threads as solved as well as the uses of some of the other buttons.

To the top right of this post you will see 3 icons. An orange (+), a set of scales and a red and white warning triangle.

The orange (+) or blue (-) denotes whether a user is on or offline (orange = on, blue = off).

The scales are used to give rep points; click this button if someone has helped you significantly or solved your queries (only give this to posts that you think really deserve it).

The red and white warning triangle is used to denote either an abusive post OR to mark a thread as solved (just put solved in the box that comes up and the admins or moderators will mark it solved).

Oli
 

My Computer My Computer

At a glance

Windows 7 Profesional x86, Mac OS X 10.6 Snow...Intel Core 2 Duo 2.4Ghz4GB DDR3Nvidia 9400m
Computer Manufacturer/Model Number
Apple MacBook 5,1
OS
Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
CPU
Intel Core 2 Duo 2.4Ghz
Memory
4GB DDR3
Graphics Card(s)
Nvidia 9400m
Monitor(s) Displays
13.3" Internal + 22" DVI + 21.5" USB
Screen Resolution
1280x800 + 1920x1080 + 1920x1080
Hard Drives
Internal SATA 2.5" 500GB (395GB Mac HFS+, 105GB Windows NTFS)
2.48TB RAID consisting of 5 disks (HFS+)
Case
Aluminium Unibody
Keyboard
Apple Late 2009 Wireless Keyboard (US)
Mouse
Apple Magic Mouse
Internet Speed
6.33Mb/s up. 0.36Mb/s down.
Other Info
Harman Kardon Soundsticks II Speakers
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