Gateway fx6802 + Sennheiser pc 31 mic not working

Incineratorz

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Hi guys, I'm new to the forums.

I recently bought (3-4 months ago) a fx-6802 desktop and a sennheiser pc 31 headset to play videos games and stuff.

Everything was working quite fine until 2 hours ago.

My headset mic stopped working all of a sudden. So I searched google for everything that could help me. Did like 4567 modifications witht he realtek drivers.

Uninstalled and re-installed all realtek drivers, but no results.

Any help is appreciated obviously

Since it was working fine since then, could it be that my headset is broken ( It's relatively new)

I can still hear sounds pretty well with my headset but mic stopped working all of a sudden.
 

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windows 7
OS
windows 7
The first step when something is working and then doesn't work, such as this, is to use the System Restore function and restore the PC back to a date when it did work. That solves many problems. System Restore can be accessed from Start/Programs/Accessories/System Tools. Give it a try.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Did you try double check wires conection [unplug and plug again] Sometimes happen the conector doesn't sit well or some dust can disturb good contact. Is it USB? I don't realy know this head set but for USB should be procedure: Installed drivers before plug the device to PC. Could help
 

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Windows 7 x64
OS
Windows 7 x64
yeah I restored the pc to an earlier date didnt work.

And no its not a usb headset.

Very weird it stopped working all of a sudden after 3 months of no problems :cry:

Think ill go buy a new headset
 

My Computer My Computer

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windows 7
OS
windows 7
Did you try another headset? A headset from an iPod or something similar will also work on a PC. It will tell you if it's the headset or something in the PC.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Do you have a plastic speaker volume clip about 1/4 of the way down your headphones?

I have a set of Sennheiser PC 151 and the first time I got them I got really angry about the mic only to find that the volume control also has a mute mic slider and it can get muted quite easily.

I'm assuming you have your mic plugged into a mic in port and not a line in port, that's a common mistake.
 

My Computer My Computer

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W7 Ult. x64 | OS XIntel Mobile Core 2 Duo 2.93Ghz [T9800 Penryn]4096MB Samsung DDR3 Dual Channel [PC3-8500F 1...NVIDIA GeForce 9600M GT 512MB [G96M Rev. C1]
Computer Manufacturer/Model Number
Apple Macbook Pro (April 2009)
OS
W7 Ult. x64 | OS X
CPU
Intel Mobile Core 2 Duo 2.93Ghz [T9800 Penryn]
Motherboard
NVIDIA nForce 730i Rev. B1 [Mac-F2268EC8 (U2E1)]
Memory
4096MB Samsung DDR3 Dual Channel [PC3-8500F 1066Mhz]
Graphics Card(s)
NVIDIA GeForce 9600M GT 512MB [G96M Rev. C1]
Sound Card
SB X-Fi Surround 5.1 USB | Onboard Realtek (Disabled)
Monitor(s) Displays
Acer x223wbd 22" | Apple Anti-Glare 17" (Disabled)
Screen Resolution
{Current} 1440x900 {Acer} 1680x1050 {Apple} 1920x1200
Hard Drives
{Internal}
Seagate Momentus 320GB 2.5" 7200RPM [ST9320421AS]

{Externals}
LaCie 320GB USB 2.0 HDD [301284UR]
LaCie 750GB USB 2.0 FW400 eSATA HDD [301314U]
LaCie 1TB USB 2.0 HDD [301304UR]
PSU
Magsafe
Case
Aluminum/Unibody (MBP52)
Cooling
2 x 6000 RPM Fans
Keyboard
Logitech G-15v2 [PN 920-000379]
Mouse
Logitech G-9 [PN 910-000338]
Internet Speed
12Mbps/2.5Mbps w/ 24Mbps Speed Boost [Comcast]
Other Info
Logitech X-540 Speakers [PN 970223-0122]
Sennheiser PC-151 Headset
yeah the pc 31 doesnt have a mute switch. And yes everything is connected correctly obv

so wrong it stoppeed working all of a sudden, must be my headset
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Nothing; including the microphone works. This just happened after one day of usage - it sounded great for the money. Now nothing. A return is looming, I fear.

Conversely, my Microsoft USB headset (that my IT guy ordered to circumvent any possible MS & Win 7 x64 driver issues) did not work initially as the other (Seinhesser) was working. Now, the MS headset works great AND the wonderful and light seinhesser PC31 is kaput!!!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
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