'3 Mobile' laptop 'Live Mail' issues

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andyfen

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Hi

I can't send POP3 email via 'live mail' on '3 Mobile Broadband' using a Huawei Dongle.

I can view and search web pages - no problem.

I can send and receive Hotmail OK

I have changed SMTP to smtp.three.co.uk and smtp-mbb. three.co.uk, port to 587 and 485
Inbox.com suggest ports 587 & 465 and SMTP of my.inbox.com - none worked

I selected [FONT=&quot]

‘Log on using authenticated POP’

[/FONT] [FONT=&quot]POP3 - my.inbox.com[/FONT]
[FONT=&quot]SMTP - smtp.three.co.uk [/FONT]
[FONT=&quot]No to secure SSL

Has anyone been here please?[/FONT][FONT=&quot][/FONT]
 
Last edited:

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andyfen said:
Hi

I can't send POP3 email via 'live mail' on '3 Mobile Broadband' using a Huawei Dongle.

I can view and search web pages - no problem.

I can send and receive Hotmail OK

I have changed SMTP to smtp.three.co.uk and smtp-mbb. three.co.uk, port to 587 and 485
Inbox.com suggest ports 587 & 465 and SMTP of my.inbox.com - none worked

I selected [FONT=&quot]

‘Log on using authenticated POP’

[/FONT] [FONT=&quot]POP3 - my.inbox.com[/FONT]
[FONT=&quot]SMTP - smtp.three.co.uk [/FONT]
[FONT=&quot]No to secure SSL

Has anyone been here please?[/FONT][FONT=&quot][/FONT]
Click to expand...

What is the error you receive when you try to send via pop3?
 

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Hi Jelyman

I don't get an error code the email just stays in the 'outbox'
 

My Computer My Computer

At a glance

Windows 7i74gb
Computer Manufacturer/Model Number
Dell Studio 17
OS
Windows 7
CPU
i7
Memory
4gb

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
"I have changed SMTP to smtp.three.co.uk and smtp-mbb. three.co.uk, port to 587 and 485
Inbox.com suggest ports 587 & 465 and SMTP of my.inbox.com - none worked"

I did the above as per instructions.

There is talk on various forums that '3' block SMTP on some service providers, which might include inbox.com - however no-one has managed to confirm this with '3'.

Inbox.com insist I should use SMTP = my.inbox.com but I can't even get that to work on my 'landline broadband' with a different service provider - I had to use their SMTP. In any case it did not work.

The 'blocking' theory is becoming favourite.
 

My Computer My Computer

At a glance

Windows 7i74gb
Computer Manufacturer/Model Number
Dell Studio 17
OS
Windows 7
CPU
i7
Memory
4gb
andyfen said:
"I have changed SMTP to smtp.three.co.uk and smtp-mbb. three.co.uk, port to 587 and 485
Inbox.com suggest ports 587 & 465 and SMTP of my.inbox.com - none worked"

I did the above as per instructions.

There is talk on various forums that '3' block SMTP on some service providers, which might include inbox.com - however no-one has managed to confirm this with '3'.

Inbox.com insist I should use SMTP = my.inbox.com but I can't even get that to work on my 'landline broadband' with a different service provider - I had to use their SMTP. In any case it did not work.

The 'blocking' theory is becoming favourite.
Click to expand...

I am going to sign up for inbox.com email and give the Pop/Smtp access a whirl here in the States and see if I can get it to work.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
I was able to get it to work following these settings up to step 9.

Inbox.com - Email Help

If you notice #10, that step is for those who cannot use port 25 with their ISP.

If that STILL doesn't work, you may want to give your ISP's outgoing SMTP server a shot. If you do, make sure you click MORE SETTINGS, OUTGOING SERVER, and choose "logon using" like the image below:

email_1.jpg
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
Thank you for all your endeavours Jelyman. Unfortunately I had already tried all of these settings and more. The instructions you included for Outlook are not the same as Win 7 'live mail' but I am sure I made the correct choices.

I have contacted '3' again to try to get an answer on blocking.

One thing that occurs to me is that if '3' require outgoing server authentication, I have not got a User or P/W and do not know how to get one.
 

My Computer My Computer

At a glance

Windows 7i74gb
Computer Manufacturer/Model Number
Dell Studio 17
OS
Windows 7
CPU
i7
Memory
4gb
andyfen said:
One thing that occurs to me is that if '3' require outgoing server authentication, I have not got a User or P/W and do not know how to get one.
Click to expand...

My guess is it would be the username/password they gave you for your account. Contacting them would be the only way to determine that for sure.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
Thanks Jelyman

I've fixed the problem, someone on 3G forum suggested: "You need to ask your current ISP to let you authenticate to their smtp address before you send, sometimes known as email forwarding... Ie. in Outlook, you will have a box which you will need to tick with "My outgoing email server requires authentication".
"Whatever you do, don't go through three's email system"
Using SMTP my.inbox.com I ticked "My outgoing email server requires authentication" entered user and p/w and it worked!!!!
 

My Computer My Computer

At a glance

Windows 7i74gb
Computer Manufacturer/Model Number
Dell Studio 17
OS
Windows 7
CPU
i7
Memory
4gb
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