LG W2243S VGA monitor problem on Windows 7

L

lefteror

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Hi, I just bought a monitor (LG W2243S - VGA input), which has optimal resolution 1920x1080. I downloaded the windows 7 drivers from LG's website and installed them. The problem is i can't get the optimal resolution. When I try to apply it i get a message "OUT OF RANGE 33.7 kHz / 60 Hz" and the resolution gets reverted to a working one. I have a Sapphire Radeon 5670 HD, and I've used a DVI to VGA adapter to connect the monitor. Is there anything I can do to get the optimal resolution?
Thank you in advance for the help.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps

My Computer My Computer

At a glance

Windows 7 Home Premium (64-bit) *** Windows X...AMD Athlon Neo X2 1.6GHz *** Intel Core i7 Qu...4.00 GB *** 4.00 GBATI Radeon HD 3200, 384MB *** ATI Radeon HD 4...
Computer Manufacturer/Model Number
HP Pavilion dm3 (netbook) *** 27" iMac (Dual-Boot)
OS
Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
CPU
AMD Athlon Neo X2 1.6GHz *** Intel Core i7 Quad Core 2.8GHz
Memory
4.00 GB *** 4.00 GB
Graphics Card(s)
ATI Radeon HD 3200, 384MB *** ATI Radeon HD 4850, 1GB
Sound Card
ATI High Definition Audio *** ATI High Definition Audio
Monitor(s) Displays
LG Flatron W2053TX
Screen Resolution
1600 x 900 (monitor), 1266 x 768 (laptop) *** 2560 x 1440
Hard Drives
300 GB SATA (internal), 500 GB HP SimpleSave (external) *** 1 TB SATA (internal), 160 GB LaCie (external)
Mouse
Logitech Cordless Optical Mouse for Notebooks
Internet Speed
Broadband
Exactly the same problem

Hi lefteror,

Please can you tell me if you have sorted your resolution problem? I have exactly the same problem and the link on the reply by WalkerA doesn't seem to be relevant. My system has been working fine on 1920x1080 for months but when I swtched my PC on yesterday the resolution was all messed up and the highest I could choose was 1600x1200. i downloaded the LG driver for my monitor and it is allowing me to choose 1920x1080 again but when I apply this resolution the monitor screen goes black with the message - Out of Range 33.7kHz / 60Hz. Like I said, I have been running this resolution previously it's only recently I've had the problem. I've updated the drivers and restored the system to when I know it was working but still no luck. Please help.

Thanks.
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
Set your screen resolution using the setting in you videocard.....
 

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win7 ultimate 32 , 64 ,XP3.404 GBGeForce GTX 480
Computer Manufacturer/Model Number
Mesh
OS
win7 ultimate 32 , 64 ,XP
CPU
3.40
Memory
4 GB
Graphics Card(s)
GeForce GTX 480
Sound Card
Realtek
Monitor(s) Displays
LG 28" LCD
Screen Resolution
1600X1024
Hard Drives
2X500GB HDD sata
Western Digital Usb 2TB
PSU
650w
Keyboard
Wireless Logitech
Mouse
Wireless Logitech
Internet Speed
50 MB
I have tried that but the video card setting is only showing a 1600x1200 maximum resolution, I haven't got the 1920x1080 option in the ATi Catalyst control centre.
This is really doing my head in now.
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
Well, i sorted it out. It seems that I had a malfunctioning DVI to VGA adapter. I changed the adapter to the one included in my Saffire Radeon graphics card box, and it all worked like a charm. :)

@greeners I hope this helped.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps
@lefteror Thanks for posting back your problem being fixed. I tried to PM greeners but he's setup not to accept Pm's hopefully he will post back so we know if we need to continue to search for a solution for him. Fabe
 

My Computer My Computer

At a glance

Windows 7 ultimate 64 bit / XP Home sp3intel Core 2 Duo E8400 3.0ghz8 gigs 1066 OCZ Fata1tyEVGA GTX 580 Call of Duty Black Ops Edition
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
Thank you both for trying to help me, it's really bugging me considering it's just suddenly happened after working fine for months. Sorry I don't know how to switch PM on.

I am using the vga adaptor that came with the graphics card. I don't think I have another one. Any other ideas or solutions will be greatly appreciated as I'm getting nowhere and fast.

Thanks.

PS - My Graphics card is the ATi Radeon 5770.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
I think I can see what the problem is. When I choose 1920x1080 for some reason it defaults to 30i Hz which is out of range for my monitor. I have no idea how to rectify this. I have gone into the control panel for the video card and all of the high resolutions above 1600x1200 show 30i Hz. When I try to change to 60Hz on 1920x1080 the resolution changes to 1600x100 for some reason. I don't know how to change it to 60 hertz for 1920x1080.

Thanks.
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
I had the same problem with frequency when I was trying to change the resolution from Catalyst. Is there any possibility that the adaptor has been damaged (i.e the pins)? Or the monitor's cable?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps
Thanks for all your help.

It looks like it's the monitor. I tried my friends monitor using my PC and cables and it detected 1920x1080 straight away. Then I plugged my monitor back in and it only detected 1600x1200. I called LG and they have sent someone out to collect the monitor to repair it. Fingers crossed this will fix the problem.

Thanks again.
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
Keep us posted, greeners! Hope LG's repair gets you sorted.

Cheers,

Walker
Windows Outreach Team
 

My Computer My Computer

At a glance

Windows 7 Home Premium (64-bit) *** Windows X...AMD Athlon Neo X2 1.6GHz *** Intel Core i7 Qu...4.00 GB *** 4.00 GBATI Radeon HD 3200, 384MB *** ATI Radeon HD 4...
Computer Manufacturer/Model Number
HP Pavilion dm3 (netbook) *** 27" iMac (Dual-Boot)
OS
Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
CPU
AMD Athlon Neo X2 1.6GHz *** Intel Core i7 Quad Core 2.8GHz
Memory
4.00 GB *** 4.00 GB
Graphics Card(s)
ATI Radeon HD 3200, 384MB *** ATI Radeon HD 4850, 1GB
Sound Card
ATI High Definition Audio *** ATI High Definition Audio
Monitor(s) Displays
LG Flatron W2053TX
Screen Resolution
1600 x 900 (monitor), 1266 x 768 (laptop) *** 2560 x 1440
Hard Drives
300 GB SATA (internal), 500 GB HP SimpleSave (external) *** 1 TB SATA (internal), 160 GB LaCie (external)
Mouse
Logitech Cordless Optical Mouse for Notebooks
Internet Speed
Broadband
@greeners

I think it's just the cable! If you didn't give it away yet for service, try using another cable. If not, let's just wait and see :)
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps
I tried the cable on my friends monitor and it worked fine. It's just not working with my monitor. :(
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
Is there any chance you could find a third cable? And do you use an adapter ? Or do you have a VGA output on your graphics card?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps
I use a VGA adaptor that came with the graphics card as the graphics card socket is DVi. LG are now telling me that it is running at optimum resolution in their tests so I don't know what to do. Fingers crossed it will be working when I get it back.
 

My Computer My Computer

At a glance

Windows 7 64 bitATi Radeon 5770
OS
Windows 7 64 bit
Graphics Card(s)
ATi Radeon 5770
Monitor(s) Displays
LG W2343s-pf
Ok, I recommend that you have two sets of cable and adapter connection and if it is possible to find another -working- monitor for reference I'm sure you can isolate the problem. By testing different combinations of those you'll find out if you have a bad cable, a bad adapter etc. Don't worry, we'll sort it out! :)
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel Core i5 - 750 @ 2.66 GHzG.Skill 2x2 GBSaffire RADEON 5670 HD
OS
Windows 7 Professional 64-bit
CPU
Intel Core i5 - 750 @ 2.66 GHz
Motherboard
Gigabyte
Memory
G.Skill 2x2 GB
Graphics Card(s)
Saffire RADEON 5670 HD
Sound Card
Focusrite Saffire Pro 24
Monitor(s) Displays
LG W2243S
Screen Resolution
1920x1080
Hard Drives
WD 500 GB
WD Caviar Blue 640 GB
Internet Speed
24 Mbps / actually 3Mbps
Same problem here with W2243S and AMD 7770. I used CCC to select 1920 X 1080 and 60Hz and it worked!
 

My Computer My Computer

At a glance

Win 8
Computer type
PC/Desktop
OS
Win 8
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