Adobe Photoshop 64bit freezes on 64bit windows

getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!

windows7snapper said:

getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!

Click to expand...

We need tons more info.

First can you go into event viewer (type eventvwr in search)

Go to the windows log>application tab.

Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything relevant to the problem


When you find them note the event ID and source codes and relay them to us.

Let us know if you need help

Ken