Lenovo Desktop has been crashing, I suspect a bad ram slot

crashingpc

crashingpc

New member
Local time
7:07 PM
Messages
5
Hi all -- I've been browsing and this seems to be a place to get some expert help. I have 4-5 dump files (sorry, they are not mini, and about 285k in size)

BSOD errors range from 1e to "a"

Fair warning -- Lenovo has replaced the RAM (and is now passing memtest), and the harddrive, and I suspect the mobo is now tossing out errors.

May I post the actual dump files? Could it be one of the drivers for the integrated devices (sound, network) is killing me?

Or possibly the Nvidia 9800gt card that I installed after buying the PC? I feel like my only hope is to dive into these dump files.

Any and all help is completely appreciated!
 

My Computer My Computer

At a glance

Win 7 Professional 64Core 2 Duo E7400(2.80GHz)6GB DDR2 (but only takes 2 x 2gb, more ram wo...PNY GeForce 9800 GT 1024 mb DDR 3
Computer Manufacturer/Model Number
Lenovo K230
OS
Win 7 Professional 64
CPU
Core 2 Duo E7400(2.80GHz)
Motherboard
Intel G33
Memory
6GB DDR2 (but only takes 2 x 2gb, more ram won't boot)
Graphics Card(s)
PNY GeForce 9800 GT 1024 mb DDR 3
Sound Card
Integrated (I think ADI SoundMAX)
Monitor(s) Displays
ASUS 24 in
Screen Resolution
1920x1080
Hard Drives
640GB 7200RPM
PSU
450 watt Thermaltake Black Widow
Case
Stock Lenovo Ideacentre
Cooling
PCI Slot Cooler
If they are not minidumps, then you'll have to post them to a free file hosting site and then leave a link to them in your next post.
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Here is a sample dump

Here is one, any debugging help is appreciated. This crash occurred while playing a game called Mass Effect 2.
 
Last edited:

My Computer My Computer

At a glance

Win 7 Professional 64Core 2 Duo E7400(2.80GHz)6GB DDR2 (but only takes 2 x 2gb, more ram wo...PNY GeForce 9800 GT 1024 mb DDR 3
Computer Manufacturer/Model Number
Lenovo K230
OS
Win 7 Professional 64
CPU
Core 2 Duo E7400(2.80GHz)
Motherboard
Intel G33
Memory
6GB DDR2 (but only takes 2 x 2gb, more ram won't boot)
Graphics Card(s)
PNY GeForce 9800 GT 1024 mb DDR 3
Sound Card
Integrated (I think ADI SoundMAX)
Monitor(s) Displays
ASUS 24 in
Screen Resolution
1920x1080
Hard Drives
640GB 7200RPM
PSU
450 watt Thermaltake Black Widow
Case
Stock Lenovo Ideacentre
Cooling
PCI Slot Cooler
The single dump file doesn't give us enough information.
I'd suggest posting all the dump files and let us massage them a bit to see what we can find.

Summary of the BSOD:
Code: 
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 20 20:53:08.872 2010 (GMT-4)
System Uptime: 0 days 13:43:30.776
BugCheck 4E, {7, 119744, 1000000000000000, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+351d5 )
BUGCHECK_STR:  0x4E_7
PROCESS_NAME:  MassEffect2.ex
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I'd suggest posting all the dump files and let us massage them a bit to see what we can find.
Click to expand...

No problem. Attached is another .RAR file containing all recent dumps. From what I recall, the crashes happened at very different times: gaming, streaming music in Firefox, and encoding video.

I'll go into the machine specs part of my profile and add a lot more detail if it helps. Thank you so much!
 

My Computer My Computer

At a glance

Win 7 Professional 64Core 2 Duo E7400(2.80GHz)6GB DDR2 (but only takes 2 x 2gb, more ram wo...PNY GeForce 9800 GT 1024 mb DDR 3
Computer Manufacturer/Model Number
Lenovo K230
OS
Win 7 Professional 64
CPU
Core 2 Duo E7400(2.80GHz)
Motherboard
Intel G33
Memory
6GB DDR2 (but only takes 2 x 2gb, more ram won't boot)
Graphics Card(s)
PNY GeForce 9800 GT 1024 mb DDR 3
Sound Card
Integrated (I think ADI SoundMAX)
Monitor(s) Displays
ASUS 24 in
Screen Resolution
1920x1080
Hard Drives
640GB 7200RPM
PSU
450 watt Thermaltake Black Widow
Case
Stock Lenovo Ideacentre
Cooling
PCI Slot Cooler
crashingpc said:
Hi all -- I've been browsing and this seems to be a place to get some expert help. I have 4-5 dump files (sorry, they are not mini, and about 285k in size)

BSOD errors range from 1e to "a"

Fair warning -- Lenovo has replaced the RAM (and is now passing memtest), and the harddrive, and I suspect the mobo is now tossing out errors.

May I post the actual dump files? Could it be one of the drivers for the integrated devices (sound, network) is killing me?

Or possibly the Nvidia 9800gt card that I installed after buying the PC? I feel like my only hope is to dive into these dump files.

Any and all help is completely appreciated!
Click to expand...

We need the actual DMP file created when the computer crashed. Use these to find and upload them. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

If the files are too large you can upload them to a service like rapidshare and put a link in the post.


thanks

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi Ken -- please see post #5 above. I uploaded a .rar of several dump files. There are (6) in total.
 

My Computer My Computer

At a glance

Win 7 Professional 64Core 2 Duo E7400(2.80GHz)6GB DDR2 (but only takes 2 x 2gb, more ram wo...PNY GeForce 9800 GT 1024 mb DDR 3
Computer Manufacturer/Model Number
Lenovo K230
OS
Win 7 Professional 64
CPU
Core 2 Duo E7400(2.80GHz)
Motherboard
Intel G33
Memory
6GB DDR2 (but only takes 2 x 2gb, more ram won't boot)
Graphics Card(s)
PNY GeForce 9800 GT 1024 mb DDR 3
Sound Card
Integrated (I think ADI SoundMAX)
Monitor(s) Displays
ASUS 24 in
Screen Resolution
1920x1080
Hard Drives
640GB 7200RPM
PSU
450 watt Thermaltake Black Widow
Case
Stock Lenovo Ideacentre
Cooling
PCI Slot Cooler
crashingpc said:
Hi Ken -- please see post #5 above. I uploaded a .rar of several dump files. There are (6) in total.
Click to expand...
\


Ugh, my bad. Not enough coffee this morning.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
crashingpc said:
I'd suggest posting all the dump files and let us massage them a bit to see what we can find.
Click to expand...
No problem. Attached is another .RAR file containing all recent dumps. From what I recall, the crashes happened at very different times: gaming, streaming music in Firefox, and encoding video.

I'll go into the machine specs part of my profile and add a lot more detail if it helps. Thank you so much!
Click to expand...


These were casued by several things. Memory corruption, the USB hub, and others

Lets start with the memory.. Download memtestx86, burn it to cd, and run it for at least 5 passes.

Let us know if you need help

Ken




Code: 
BugCheck D1, {fffff88003042b38, 2, 1, fffff880011230e1}
Probably caused by : memory_corruption
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck A, {0, d, 0, fffff80002887c24}
Probably caused by : memory_corruption
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1E, {ffffffff80000004, fffff80002885c0d, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck A, {ffffffffffffffff, 2, 1, fffff800028f9fa2}
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck A, {ffffffffffffffff, 2, 1, fffff800028c8fa2}
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {0, 2, 8, 0}
Probably caused by : USBPORT.SYS
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ken -- I really appreciate this.

I have gone down the memtest road (tested for 4+ hours). I originally got tens of thousands of errors. I called Lenovo and they sent me new RAM. Only 2 of the sticks now work and pass memtest.

When I try to plug in the 3rd memory stick, the computer hangs at a blank screen.

Is this possibly a bad motherboard?
 

My Computer My Computer

At a glance

Win 7 Professional 64Core 2 Duo E7400(2.80GHz)6GB DDR2 (but only takes 2 x 2gb, more ram wo...PNY GeForce 9800 GT 1024 mb DDR 3
Computer Manufacturer/Model Number
Lenovo K230
OS
Win 7 Professional 64
CPU
Core 2 Duo E7400(2.80GHz)
Motherboard
Intel G33
Memory
6GB DDR2 (but only takes 2 x 2gb, more ram won't boot)
Graphics Card(s)
PNY GeForce 9800 GT 1024 mb DDR 3
Sound Card
Integrated (I think ADI SoundMAX)
Monitor(s) Displays
ASUS 24 in
Screen Resolution
1920x1080
Hard Drives
640GB 7200RPM
PSU
450 watt Thermaltake Black Widow
Case
Stock Lenovo Ideacentre
Cooling
PCI Slot Cooler
You must log in or register to reply here.
Back
Top