Windows 7 boot problem

CrimsonCyannide

New member
Local time
11:54 AM
Messages
2
I have a refurbished Gateway computer that I have had for 3 days. It has never been used before, but now Windows has stopped booting. When I turn it on it goes up til the screen when it says what operating system you have and then it just stops the booting process. I have installed Camtasia Studio, Fraps, Safari, Firefox, iTunes, Medialink ( a wifi card), Winrar, Norton Security 2009, Nero, and Quicktime player. The computer has no viruses. It did not come with the Windows 7 disc (at far as I know of). Is there a way to fix this without sending it back, buying a new Windows 7 disc, or wiping the hard drive and reinstalling windows. Also when the screen comes up, it has some weird symbols and then it flashes every couple of seconds. Please help.
 

My Computer My Computer

At a glance

Windows 7Intel Core 2 Duo6 gb
Computer Manufacturer/Model Number
Gateway
OS
Windows 7
CPU
Intel Core 2 Duo
Memory
6 gb
Monitor(s) Displays
1
Hard Drives
1 tb

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
It goes to the screen past the starting windows and then it just stops. It doesn't go to my desktop it just stops. I don't know if I should do a restore it to the factory default or what. If I do restore it does it delete all the files because I would like to keep them all.
 

My Computer My Computer

At a glance

Windows 7Intel Core 2 Duo6 gb
Computer Manufacturer/Model Number
Gateway
OS
Windows 7
CPU
Intel Core 2 Duo
Memory
6 gb
Monitor(s) Displays
1
Hard Drives
1 tb
you should try SIW2 advice.after downloading,try system repair on you PC. Anyways,can you boot in safe mode?
 

My Computer My Computer

At a glance

window's 7core 2 quad2gb corsairati hd4850
OS
window's 7
CPU
core 2 quad
Motherboard
gigabyte
Memory
2gb corsair
Graphics Card(s)
ati hd4850
Monitor(s) Displays
lg
Screen Resolution
1600 X 900
Case
power logic
Other Info
none of the spec above is accurate
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