Screen Suddenly Frozen and sudden shut-downs during sle

My laptop experiencing weird issues since i've installed win7. Sometimes it suddenly shuts down when in sleeping mode. And more worse is today suddenly the screen frozen. First touch pad stopped and then the mouse. The fan started to work faster and got afraid the cpu will burn. I had to shut down from the power button. I am afraid it happens again during writng my documents Any ideas?

My "fan is always on" option disable in BIOS. But in Vista it was the same withıut any problems.

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System Information
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Time of this report: 5/7/2009, 18:32:02
Machine name: H2SO4-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario CQ60 Notebook PC
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Turion Dual-Core RM-70 (2 CPUs), ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 2814MB RAM
Page File: 1071MB used, 4557MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7100.0000 32bit Unicode

very useful forum. nobody wrote a word.

And no one will with an attitude like that, you should at least wait 24 hours before you start complaining.

Was this a fresh install or upgrade install and did you get it from the official download?

no it was not official, i downloaded via torrent

but it was a fresh install

Hello Name444,

name444 said:

very useful forum. nobody wrote a word.

Click to expand...

I think you need to be a bit more patient considering this is free and the different time zones. Not everyone is from the same one as you. :sarc:


Now to your problem:

You may have a bad copy of Windows 7. I would recommend that you download the Windows 7 RC directly from Microsoft to ensure you have a good clean copy, then install it instead to see how it works for you.

And ***ENABLE*** the fan is always on option in your BIOS- unless you *do* want ot fry your CPU soon.

I installed official version and make the fan is always on but i still have blue screen. Can someone help me please? Last time the error was:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1055

Additional information about the problem:
BCCode: a
BCP1: C670DF37
BCP2: 00000000
BCP3: 00000000
BCP4: 82A97610
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051109-15256-01.dmp
C:\Users\h2so4\AppData\Local\Temp\WER-28891-0.sysdata.xml

Can you upload the minidump file somewhere so someone can take a look at it?

Hi Hammerhead786 and others, I uploaded dmp files. Please any help I appreciate.

WhoCrashed shows:

On Mon 11/05/2009 20:24:30 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0xA (0xC670DF37, 0x0, 0x0, 0x82A97610)
Error: IRQL_NOT_LESS_OR_EQUAL
[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]This file could not be located on your computer, we suggest that you search on it with Google.
[FONT=Segoe UI, Arial]Click here to do a Google search on ntkrnlpa.exe[/FONT]
[/FONT][/FONT]

[FONT=Segoe UI, Arial]On Mon 11/05/2009 01:04:22 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT]
Bugcheck code: 0xA (0x40, 0x2, 0x0, 0x82AD1B33)
Error: [FONT=Segoe UI, Arial]IRQL_NOT_LESS_OR_EQUAL[/FONT]
[/FONT][FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]This file could not be located on your computer, we suggest that you search on it with Google.
[FONT=Segoe UI, Arial]Click here to do a Google search on ntkrnlpa.exe[/FONT]

[/FONT][/FONT]
[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]I would suggest removing any drivers that are not Win 7 native. Run Windows update and see if it pulls down any drivers. You may have a rogue driver causing this issue. Hope this helps.
[/FONT][/FONT]

thnks for assist Hammerhead786. But update doesnt pull down any driver. But I want to add that when I installed w7 it found an audio driver which was different than before. after a while it also found the previous one. so there was two installed. When I got bluescreen I was suspicious about these two duplicate and disabled one of them. But I got a blue screen again. So I uninstalled one of them but at start it found and installed it automatically. I am not sure what is the problem really.

[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT][/FONT] thing can you explain it to me? I am not so familiar with comp terminology. Thanks

4 optional updates found about drivers in w update. I will try to install them now. But when I checked from device manager there was no need for updates..

Sorry mate all I can tell you is that ntkrnlpa.exe is a part of the OS and probably has something to do with the kernel. If you have got multiple sound drivers installed, I would say remove them and then let Win 7 find the driver for you.

To state the obvious, I think there will be a lot of issues around drivers up until the point when manufacturers actually start releasing them for Win 7. I would suggest that you check on the manufacturers website for an updated bios, however, ***do not update the bios using an OS which is crashing as this could render your equipment useless***.

I would also follow Brink's recommendation - "You may have a bad copy of Windows 7. I would recommend that you download the Windows 7 RC directly from Microsoft to ensure you have a good clean copy, then install it instead to see how it works for you."

Hi man I uploaded a printscreen of the device manager. The thing I dont get is. Windows 7 finds and installs 2 sound drivers. Even I uninstall it again finds. If they re duplicating what can I do? Conexant was on Vista, the other is w7 finds. Any idea??

Name444,

You might see if doing a repair install may be able to help fix this for you.

Hope this helps,
Shawn