AT&T 3G card software won't install in 6956

zrtom

zrtom

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The Dell Mobile Broadband Card software installs and works fine in Windows 7 v.6801 64-bit but will not install in 6956 (32-bit). It gets most of the way through and then rolls back to nothing. The Compatibility Troubleshooter didn't help no matter what combination I tried. Besides 6801, I have successfully used the same software in XP Pro x86, XP Pro x64, Vista 32-bit and Vista 64-bit.
I read somewhere that IE8 might be the culprit so I vLited the 6956 without IE8 but it still will not install.
Any ideas??? Thanks.

Tom
 

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At a glance

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, U...Q6600, Q6700, T7500, T7500, N270, N2708GB, 8GB, 4GB, 4GB, 2GB, 2GBATI, nVidia, nVidia, nVidia, Intel, Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell: XPS 420 (2), XPS M1330 (several), XPS 14z, Mini 9, Mini 10v
OS
W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
CPU
Q6600, Q6700, T7500, T7500, N270, N270
Motherboard
Dell
Memory
8GB, 8GB, 4GB, 4GB, 2GB, 2GB
Graphics Card(s)
ATI, nVidia, nVidia, nVidia, Intel, Intel
Monitor(s) Displays
Dell 2408WFP
Hard Drives
A drawer full. OCZ Vertex's in RAID 0. Vertex 3's, Vertex 4, Samsung 830's, Samsung 840's, Intel 330. Don't use dino drives any more except for servers.
Keyboard
Logitech Wave
Internet Speed
29 Mbps DL / .95 Mbps UL
Other Info
New project(2013)...Another low power server. Zotac H67ITX, i3-2100T, Windows Server 2012 Essentials on Samsung SSD.
Previous project...Low power (38-40 watts using Kill-a-Watt) Windows Home Server. Zotac ION (Atom 330, GeForce9400), 4GB RAM, 2x2TB WD Green, IN WIM miniITX Case. Fits on a shelf in laundry closet, practically silent.
zrtom said:
The Dell Mobile Broadband Card software installs and works fine in Windows 7 v.6801 64-bit but will not install in 6956 (32-bit). It gets most of the way through and then rolls back to nothing. The Compatibility Troubleshooter didn't help no matter what combination I tried. Besides 6801, I have successfully used the same software in XP Pro x86, XP Pro x64, Vista 32-bit and Vista 64-bit.
I read somewhere that IE8 might be the culprit so I vLited the 6956 without IE8 but it still will not install.
Any ideas??? Thanks.

Tom
Click to expand...

are you able to use drivermax
to backup the driver
http://www.sevenforums.com/drivers/789-windows-7-driver-solution.html
also can you do right click the installation and go to compatability choose vista and also chose run as admin
 

My Computer My Computer

At a glance

Windows 7 Ult x64(x2), HomePrem x32(x4), Serv...Turion X2 ultra (oh well came with laptop)/P4...OCZ Dual Channel 4GB kit/ 1gb Dual ChannelHD 3200 graphics /GMA x3100 (yay for intergra...
Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
Are there any error messages, log files or screenshots you might be able to provide?

You might also try DriverMax. Read about it at DriverMax - free driver updates and get it at http://small.drivermax.com/soft/dmx/drivermax.exe. It has a function that will allow you to backup the drivers installed on either Vista or maybe even 6801 and restore them onto 6956. It's free and comes highly recommended by many folks on this board.
 

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El Capitan / Windows 10i7-4980HQ16GBIris 5200
Computer type
Laptop
Computer Manufacturer/Model Number
Apple
OS
El Capitan / Windows 10
CPU
i7-4980HQ
Memory
16GB
Graphics Card(s)
Iris 5200
Here's a shot of what is reported after the installation fails.
Tomorrow, I'm going to try Drivermax on a 32-bit Vista installation I have. I'll post what I learn. I think this is going to be a big issue with all the 3G cards going into laptops these days. Thanks for the ideas!
 

Attachments

  • 3G install failure.PNG
    3G install failure.PNG
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My Computer My Computer

At a glance

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, U...Q6600, Q6700, T7500, T7500, N270, N2708GB, 8GB, 4GB, 4GB, 2GB, 2GBATI, nVidia, nVidia, nVidia, Intel, Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell: XPS 420 (2), XPS M1330 (several), XPS 14z, Mini 9, Mini 10v
OS
W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
CPU
Q6600, Q6700, T7500, T7500, N270, N270
Motherboard
Dell
Memory
8GB, 8GB, 4GB, 4GB, 2GB, 2GB
Graphics Card(s)
ATI, nVidia, nVidia, nVidia, Intel, Intel
Monitor(s) Displays
Dell 2408WFP
Hard Drives
A drawer full. OCZ Vertex's in RAID 0. Vertex 3's, Vertex 4, Samsung 830's, Samsung 840's, Intel 330. Don't use dino drives any more except for servers.
Keyboard
Logitech Wave
Internet Speed
29 Mbps DL / .95 Mbps UL
Other Info
New project(2013)...Another low power server. Zotac H67ITX, i3-2100T, Windows Server 2012 Essentials on Samsung SSD.
Previous project...Low power (38-40 watts using Kill-a-Watt) Windows Home Server. Zotac ION (Atom 330, GeForce9400), 4GB RAM, 2x2TB WD Green, IN WIM miniITX Case. Fits on a shelf in laundry closet, practically silent.
zrtom said:
Here's a shot of what is reported after the installation fails.
Tomorrow, I'm going to try Drivermax on a 32-bit Vista installation I have. I'll post what I learn. I think this is going to be a big issue with all the 3G cards going into laptops these days. Thanks for the ideas!
Click to expand...

ok...
as for 3g cards...
there is not that big of a movement...
3g has recently been made for the consumer market
just wait until the beta or the RTM...
im pretty sure it they will have support...:geek:

edit are you running from a cd or from online driver???
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ult x64(x2), HomePrem x32(x4), Serv...Turion X2 ultra (oh well came with laptop)/P4...OCZ Dual Channel 4GB kit/ 1gb Dual ChannelHD 3200 graphics /GMA x3100 (yay for intergra...
Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
I just tried an "earlier" version of the Dell software and it works! I agree, though, that later versions of W7 will most likely provide support for the "newer" software.
 

My Computer My Computer

At a glance

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, U...Q6600, Q6700, T7500, T7500, N270, N2708GB, 8GB, 4GB, 4GB, 2GB, 2GBATI, nVidia, nVidia, nVidia, Intel, Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell: XPS 420 (2), XPS M1330 (several), XPS 14z, Mini 9, Mini 10v
OS
W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
CPU
Q6600, Q6700, T7500, T7500, N270, N270
Motherboard
Dell
Memory
8GB, 8GB, 4GB, 4GB, 2GB, 2GB
Graphics Card(s)
ATI, nVidia, nVidia, nVidia, Intel, Intel
Monitor(s) Displays
Dell 2408WFP
Hard Drives
A drawer full. OCZ Vertex's in RAID 0. Vertex 3's, Vertex 4, Samsung 830's, Samsung 840's, Intel 330. Don't use dino drives any more except for servers.
Keyboard
Logitech Wave
Internet Speed
29 Mbps DL / .95 Mbps UL
Other Info
New project(2013)...Another low power server. Zotac H67ITX, i3-2100T, Windows Server 2012 Essentials on Samsung SSD.
Previous project...Low power (38-40 watts using Kill-a-Watt) Windows Home Server. Zotac ION (Atom 330, GeForce9400), 4GB RAM, 2x2TB WD Green, IN WIM miniITX Case. Fits on a shelf in laundry closet, practically silent.
zrtom said:
I just tried an "earlier" version of the Dell software and it works! I agree, though, that later versions of W7 will most likely provide support for the "newer" software.
Click to expand...

ok...
glad you got it working...:geek:
 

My Computer My Computer

At a glance

Windows 7 Ult x64(x2), HomePrem x32(x4), Serv...Turion X2 ultra (oh well came with laptop)/P4...OCZ Dual Channel 4GB kit/ 1gb Dual ChannelHD 3200 graphics /GMA x3100 (yay for intergra...
Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
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