Windows live messenger video issues

T

tilly49

New member
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Hi
I have a new system which runs windows 7. When using live messenger the audio works fine both ways but the video only works on the incoming side the outgoing screen is grey.
The web cam was taken from my old XP system and it still works fine on this. It is a Creative Labs IM pro web cam.
Can any one offer any suggestions
Thanks
Ray
 

My Computer My Computer

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windows 7
OS
windows 7
Welcome to SevenForums tilly49

Did you download and install the proper drivers for this cam?
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
Hi
I used the installation disc which came with the cam but it does not say which systems it supports, It is around 3 years old
Thanks
tilly49
 

My Computer My Computer

At a glance

windows 7
OS
windows 7

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
tilly49 said:
Hi
I used the installation disc which came with the cam but it does not say which systems it supports, It is around 3 years old
Thanks
tilly49
Click to expand...

I would prefer to go online, as they're more recent/updated, the disc you have has older drivers.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
Thanks Grimreaper
I will try this out, it might take me a while though as I am a complete techno novice when it comes to computers
tilly49
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
The link I provided supports Windows 7 x32 and x64 bit...let me know if you require further help:)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
tilly49 said:
Thanks Grimreaper
I will try this out, it might take me a while though as I am a complete techno novice when it comes to computers
tilly49
Click to expand...

I have nothing but time to help you:) no hurry :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
Im running 64bit
tilly49
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Go to the link I posted for you, download and install :)
File Name : LCVP_0410_DRV_LA_1_03_01.exe

Creative Live! Cam Video IM Pro Driver v1.03.01
To install this driver
  1. Download the LCVP_0410_DRV_LA_1_03_01.exe file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
Hi
I seem to have a glitch
I get the message 'setting up software drivers now please wait' but the status bar is stuck on 90%
Should I attempt a re-install?
Thanks
tilly49
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Yes, try to re-install it.
Make sure no other programs are running in the background, ok:)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
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