New Laptop will not Download some MS Updates

gugarci

New member
Member
Local time
11:37 AM
Messages
47
Location
Lyndhurst, New Jersey
I just received my new laptop yesterday. It's a Win 7x64 with an i7 740 processor. First thing I did after I turned out my windows firewall was to download and installed the MS updates that were available for my PC.

At the time I had 33 updates available. Everything downloaded and installed except for 6. Afterward I tried to install these updates again but they constantly keep failing. In fact my laptop will not even download them. It's stay at 0% and eventually fails.

The updates in question are 982381, 971468, 978601, 979309, 979559, 981793. Also with the following updates I get these 2 error messages: code 800B0100 & 8007065e. For 800B0100 following the instructions I downloaded the system update readiness tool. I ran it successfully but I'm getting both these codes with these fail updates.
 

My Computer My Computer

At a glance

Win 7 Pro x 64, Win 7 Starter
OS
Win 7 Pro x 64, Win 7 Starter
Readiness Tool may not fix all errors automatically,but it create report CheckSur.log file in C:\Windows\Logs\CBS folder.Please attache CheckSur.log file to post
 

My Computer My Computer

At a glance

Windows 7 Professional x64 PLAMD Athlon 4450eGoodRam DDR2 2x2048MB (FSB 800MHz)nVidia GeForce 9600GT (G94-300) 1024 MB
Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
I'll look into this when I get home tonight.
 

My Computer My Computer

At a glance

Win 7 Pro x 64, Win 7 Starter
OS
Win 7 Pro x 64, Win 7 Starter
Here's the log file. Also I ran the MS Update reset tool and I was able to install 2 of my updates. But I still can't install KB982381, 971468, 979559 & 981793.

Thanks.


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20667
Package Version 8.0
2010-07-23 18:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_83ce7a00fc3c3676.manifest x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_83ce7a00fc3c3676
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_15c78cf4cd156ec7.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_15c78cf4cd156ec7
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_71374a7723479325.manifest amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_71374a7723479325
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_dfed1584b499a7ac.manifest amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_dfed1584b499a7ac
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_201c3747017630c2.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_201c3747017630c2
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_14e86f2db437cab5.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_14e86f2db437cab5
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_7c13c44270c5f4ea.manifest wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_7c13c44270c5f4ea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_7b8bf4c957a85520.manifest wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_7b8bf4c957a85520
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_1f3d197fe8988cb0.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_1f3d197fe8988cb0
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_8346aa87e31e96ac.manifest x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_8346aa87e31e96ac
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_df65460b9b7c07e2.manifest amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_df65460b9b7c07e2
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_71bf19f03c6532ef.manifest amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_71bf19f03c6532ef

Summary:
Seconds executed: 502
Found 34 errors
CSI Manifest All Zeros Total count: 12
CBS MUM Corrupt Total count: 11
CBS Catalog Corrupt Total count: 11

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_83ce7a00fc3c3676.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_15c78cf4cd156ec7.manifest
winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_71374a7723479325.manifest
winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.20699_en-us_dfed1584b499a7ac.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.20704_none_201c3747017630c2.manifest
winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_14e86f2db437cab5.manifest
winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_7c13c44270c5f4ea.manifest
winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.16580_none_7b8bf4c957a85520.manifest
winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.16585_none_1f3d197fe8988cb0.manifest
winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_8346aa87e31e96ac.manifest
winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.16580_en-us_df65460b9b7c07e2.manifest
winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7600.20699_none_71bf19f03c6532ef.manifest
servicing\packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_2_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_37_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_3_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_4_for_KB982381~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_57_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_73_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_74_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB979559_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB979559~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB981793_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB981793~31bf3856ad364e35~amd64~~6.1.1.1.cat
 

My Computer My Computer

At a glance

Win 7 Pro x 64, Win 7 Starter
OS
Win 7 Pro x 64, Win 7 Starter
Also I downloaded the installers to these updates and I'm thinking of eventually, if nothing else works, installing them manually.
 

My Computer My Computer

At a glance

Win 7 Pro x 64, Win 7 Starter
OS
Win 7 Pro x 64, Win 7 Starter
Search for Microsoft Fix It to reset Windows Updates. I've had to use it on a few different occasions and it's been really good for getting everything reset and working again.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9550 2.83Ghz OC'd to 3.40Ghz8GB G.Skill PI DDR2-800, 4-4-4-12 timingsEVGA 1280MB Nvidia GeForce GTX570
Computer Manufacturer/Model Number
Self-Built in July 2009
OS
Windows 7 Ultimate x64
CPU
Intel Q9550 2.83Ghz OC'd to 3.40Ghz
Motherboard
Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
Memory
8GB G.Skill PI DDR2-800, 4-4-4-12 timings
Graphics Card(s)
EVGA 1280MB Nvidia GeForce GTX570
Sound Card
Realtek ALC899A 8 channel onboard audio
Monitor(s) Displays
23" Acer x233H
Screen Resolution
1920x1080
Hard Drives
Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
PSU
Corsair 620HX modular
Case
Antec P182
Cooling
stock
Keyboard
ABS M1 Mechanical
Mouse
Logitech G9 Laser Mouse
Internet Speed
15/2 cable modem
Other Info
Windows and Linux enthusiast. Logitech G35 Headset.
I couldn't find a MS Fix it for my version of Windows. If you have a link please post it.
Thanks.
 

My Computer My Computer

At a glance

Win 7 Pro x 64, Win 7 Starter
OS
Win 7 Pro x 64, Win 7 Starter
Here's the log file. Also I ran the MS Update reset tool and I was able to install 2 of my updates. But I still can't install KB982381, 971468, 979559 & 981793.
Strange it partionaly it solved problem but I can't believe any "Fix it" like Kb971058 or any other can pernamently fix WU due to errors what you have in your log.

Download file from this link

RapidShare: 1-CLICK Web hosting - Easy Filehosting

in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

wol_error.gif
Click this bar to view the full image.
wol_error.gif
Click this bar to view the full image.
17045d1257709937-updates-fail-load-error-packs.png

2.Boot installation disk (if you don't have installation disk instead use special recovery disk Download Windows 7 System Recovery Discs — The NeoSmart Files)
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER


del C:\Windows\Logs\CBS\*.*

press ENTER

rd /s C:\Packs

press ENTER

Next run system normally and try install updates again
 

My Computer My Computer

At a glance

Windows 7 Professional x64 PLAMD Athlon 4450eGoodRam DDR2 2x2048MB (FSB 800MHz)nVidia GeForce 9600GT (G94-300) 1024 MB
Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Back
Top